Patients
Reviews of The East Rose Dental.
Ho Chi Minh City, Vietnam. 258 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
The East Rose Dental is a well-established HCMC clinic with 23+ years of operation, 9 named dentists holding verifiable Vietnamese degrees plus Harvard and international certifications, and confirmed CBCT/CAD-CAM infrastructure. Reviews across Google and WhatClinic are overwhelmingly positive with multi-year returning patients validating implant longevity. The sole concern is a pattern of uniformly 5-star ratings with zero verified reviews in the SmileJet system and one 1-star complaint alleging foreigner pricing bias.
Authenticity
7/10Baseline 8: active website, 9 named doctors with verifiable VN degrees, 258 Google reviews at 4.97, 149 WhatClinic verified. Deduct -1: all 50 sampled are 5-star, 0 verified in system, template-language risk.
Treatment quality
8/10Baseline 8: multi-year implant/crown outcomes confirmed by returning patients (6-7yr follow-up), CBCT+CAD/CAM, bone graft capability, 9-doctor team incl. Specialist Level II. One 1-star complaint re quality.
Cleanliness
8/10Baseline 8: repeated independent mentions of immaculate facility, European-standard sterilization protocols cited on WhatClinic, modern 2-location premises with airy fit-out across multiple reviews.
Team
8/10Baseline 8: 9 named dentists listed with DDS degrees from HCMC Univ. of Medicine, Dr. Thuy Harvard cert, Dr. Binh Specialist L1, Dr. Quang Specialist L2, DDS Mikio (Japanese), 13-27yr experience range.
Price value
7/10Baseline 7: All-on-6 ~$5k-$8.6k USD per WhatClinic, 7-15yr warranty, one reviewer flagged foreigner pricing. No published price list on website homepage; quotes via WhatsApp/email.
Tourist suitability
9/10Baseline 9: free airport and hotel pickup confirmed by multiple reviewers, English-speaking staff, WhatsApp coordination, WhatClinic Customer Service Award 2025, Sunday appointments arranged, 2 central HCMC locations.
What comes up well
- 9 named dentists with verifiable DDS degrees; Dr. Thuy Harvard cert, Dr. Quang Specialist L2
- CBCT 3D scanner + CAD/CAM confirmed on-site for implant planning
- 7-15 year warranty on crowns, veneers, implants
- 149 verified WhatClinic reviews, Customer Service Award 2025
- Free airport + hotel pickup, English staff, WhatsApp coordination
Points to weigh
- 50 sampled reviews all 5-star, 0 verified in system - moderate manipulation signal
- One reviewer alleged attitude problems and foreigner price inflation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 258 reviews
Had crowns done here 2 have fallen out with in 3 months. They gave me a refund of two crowns. That was very decent of them as it's hard to do once your outlook the country.
Reply from the clinic
Response from the owner Edited a year agoDear Mr. Craig Cornish, Thank you for sharing your experience with us. We're truly sorry to hear that the crowns did not last as expected. We strive to provide the best possible care, … More
Exceptional Dental Care at Rose Dental My name is John Truong, and I live in the United States. I am incredibly pleased …
Reply from the clinic
Dear Mr. John Truong, Thank you so much for sharing your incredible experience at The East Rose Dental! We are thrilled to hear that you are satisfied with the dental implant work … More
I have had problems with my teeth for most of my life and it got to a stage where urgent attention was required. I had enquired about All on 4 treatment in Australia but besides the prohibitive cost I was lacking in bone in my upper Jaw. …
Reply from the clinic
Dear Mr. Peter O'Hara, Thank you so much for your kind and detailed review! We're thrilled to hear about your positive experience at East Rose Dental Clinic. It's wonderful to know … More
Fantastic experience! Professional and caring team. So happy for the beautiful job they did!! Recommend for everyone, The best!!
Reply from the clinic
Dear Ms. Jenni Jones, Thank you so much for your kind words! 💖 We're thrilled to hear that you had a fantastic experience with our professional and caring team. Your satisfaction means the world to us! Wishing you all the best, and we look forward to seeing you again! 😊🦷 …
This is the 3rd time we have come to this dental clinic. My husband had all his teeth done 2016 and now looks great.Both my husband and I are very happy with the professionalism and friendly staff. Dentists are very good and I would recommend it to anyone.
Reply from the clinic
Dear Mrs. Lucie Cannizzaro, Thank you so much for your continued trust in our clinic! We truly appreciate you and your husband choosing us for your dental care. It’s wonderful to hear that … More
Got porcelain veneers here and the service and treatment were all first class. The facility and dentists are top notch. It was a great decision taking the trip to Vietnam for my dental work. Also had a great time in Ho Chi Minh City as an aside.
Reply from the clinic
Dear Mr. Miguel Grifo, Thank you for your wonderful review! We’re thrilled to hear that you had a first-class experience with your porcelain veneers and that you’re happy with our … More
Me and my partner traveled from London to receive dental care here. It’s been an outstanding service!! I highly recommend The team worked around the clock to meet out tight schedule and they are so supportive as well as using top technology. Very impressed with the results!!
Reply from the clinic
Dear Ms. Mylene Garreau, Thank you so much for your kind words! We’re delighted to hear that you and your partner had a great experience with us. Our team is dedicated to providing … More
I couldn’t be more happier with the service I received from the staff at East Rose Dental. From the initial email quote and how quickly the response was to the consultation and the way the procedure was carried out. The dental staff were …
Reply from the clinic
Dear Ms. Reine Howe, Wow! Your review truly made our day! 🌟 Thank you so much for sharing your wonderful experience with us. We're beyond happy to know that from the first email to … More
After my stopover in Doha (QATAR airways) at the beginning of December, I had severe toothache in my lower jaw and my lower face was swollen. I visited the @Rose Dental Clinic the next day after my arrival (December 4th, 2024). I was …
Reply from the clinic
Dear Mr. Joe Graul, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your treatment went smoothly and that you are … More
I couldn’t be happier with the service, care and follow up from East Rose Dental. Helen was particularly helpful. My smile is back to full after years of hiding a missing tooth. Thank you to you all
Reply from the clinic
Dear Ms. Natalie Meyle, Thank you so much for your kind words! We’re so glad to hear that you’re happy with the service and care you received at East Rose Dental. Helen will be … More
I had a lot of dental work done by East Rose Dental, removed and replaced 2 damaged front teeth, 4 back teeth, 3 implants, 1 root canal and veneers over the rest of my teeth, very happy with the result, would recommend them if you are in need of dental work
Reply from the clinic
Dear Mr. Pam mal Holmes, Thank you so much for taking the time to share your experience with East Rose Dental! We are absolutely thrilled to hear that you are happy with the results of … More
I needed 3 crowns and some fillings. After having some traumatic experiences back home in the UK I thought I would give East Rose dentist in Vietnam a go. The receptionists are so kind and the doctors were so kind and so professional. …
Reply from the clinic
Dear Ms. Olivia Butterworth, Thank you so much for your kind words! We're thrilled to hear that your experience at East Rose Dental was so positive. It's wonderful to know that we were able … More
Very helpful and lovely staff. They even helped organise my visa. So far so good, am scheduled for hospital extractions and implants in a few days to get "all on 4" both upper and lower. …
Reply from the clinic
Dear Mr. Steve Roadkill, Thank you so much for your kind words! We're thrilled to hear that our team has been helpful and that you're happy with the experience so far. It’s great that … More
What an amazing dental office and experience. Top notch state of the art practice. The DDS is highly qualified and much better work than in the United States bar none. The staff was so accommodating and help me out with all my needs? I …
Reply from the clinic
Dear Mrs. Belinda Walker, Thank you so much for your kind and detailed review! We’re thrilled to hear that … More
A top level service for a very reasonable price. Highly recommended 👍 …
Reply from the clinic
Dear Mr. Mete Samci, Thank you so much for your kind words and recommendation! We’re thrilled to hear that you were happy with the service and found it to be great value. Our team … More
We came as a family for various services. Everything went very well; the reception, the dentists, and the follow-up were exceptional. I highly recommend it!
Reply from the clinic
Dear Ms. Melissa Payet, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had a positive experience with us. It’s great to know that our … More
Just finished replacing 3 crowns and redoing an inflamed root canal. The whole process was very professional and done earlier than expected. If you’re in HCMC, visiting or residing and need any type of Dental Works, I highly recommend East Rose Dental
Reply from the clinic
Dear Mr. Silvio W, Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you had a smooth experience with your … More
I have never been as happy as I am today. East Rose Dental has given me back a smile I’m happy to spread all day every day. I can’t thank them enough. I had a root canal, crowns and bone graft with implants. The clinic is lovely and …
Reply from the clinic
Dear Mrs. Marian Scott, Thank you so much for your kind and heartfelt review! We are absolutely delighted to hear that you're so happy with your results and that we could give you back … More
We had a booking for myself and one for my wife wonderful service and great staff. Cant fault them .so much cheaper than Australia
Reply from the clinic
Dear Mr. Kevin Love, Thank you so much for your kind words! We're thrilled to hear that you and your wife had a great experience with us. It’s our goal to provide excellent service, … More
After making initial enquires by email we met Dr Rose by video linkup. From that meeting until our final check up and treatment completion today we …
Reply from the clinic
Dear Mrs. Julie McCarthy, Thank you so much for your kind and heartfelt review! We are truly touched by your words, and it brings us immense joy to know that you had such a positive … More
I highly recommend this dental clinic for all the dentistry you require. They are absolute professionals from my first contact via email, my driver, the receptionists, dental assistants and dentists. …
Reply from the clinic
Dear Mr. Peter Kelly, Thank you so much for your kind words and the wonderful review! We are truly honored by your recommendation. It means a great deal to us that you had such a … More
I have been using East Rose Dental for 2 years now. I have made 4 visits from Australia. Their technology is 2nd to none. …
Reply from the clinic
Dear Mr. Craig Dougherty, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with East Rose Dental has been so positive over the past two years. … More
I was recommended The East Rose Dental Clinic in Vietnam to attend my teeth, which needed extensive work (crowns, root canal, implants, bridges, etc). This work would have taken years back home at considerable more expense and downtime. I …
Reply from the clinic
Dear Mr. Peter Hunt, Thank you so much for sharing your experience with us! We're delighted to hear that you’re happy with the results of your treatment and that our team was able … More
The staffs here are very responsive and courtesy so do the doctors,will recommend friends and relatives if needed. So far the job done was perfect and reliable, thanks for all the effort they contributed.
Reply from the clinic
Dear Mr. Jacky Tan, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team and that you're satisfied with the care you … More
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