Patients
Reviews of The Arc One.
Bali, Indonesia. 54 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 54 reviews
So you think its acceptable to shut down your practice while your clients have paid upfront for procedures that have not been completed? And now you ghost me on WhatsApp? I want a refund for your disgusting service. Go back to school and learn how to run a business. This is a SCAM
I made an appointment for a morning consultation almost a week in advance, woke up early on purpose, and started getting ready. For some reason, I had the thought that I should write to check if everything was still going on (half an hour before the appointment), so I wrote to them. As a result, 10 minutes later, I received a reply saying the appointment was canceled because they were having…
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some kind of technical problems. So, if I hadn't asked, I would have found out on the spot 🫱🏼🫲🏽 I thought, okay, fine. They just apologized and that's it, no questions asked, maybe they could schedule me for another day or something like that. Then, after my question, they told me they would let me know when I could schedule a later appointment. A month went by. I decided to write to them, they practically ignored me for three days - ok. I received a reply saying they were still closed. When I asked when they would open, I still didn't get an answer, they ignored me again :) The clinic may be good, but please reconsider the administrators. I used to work as an administrator, so I know what I'm talking about. If I hadn't known the clinic had good specialists, they would have lost the client immediately. And after reading the reviews, I see I'm not the only one facing a similar problem. If I ever get an appointment there, I'll change my review.
Just impressed with the overall hospitality, result and price. Abigail is exceptionally fluent english speaker , everything from price to options for treatment is delivered transprarantly during consultation. She's very light handed with my dental deep cleaning experience so I feel comfortable all through out the process. She gives me insight for other condition of my other tooth and the…
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possible treatment. Her comforting presence and competence put me at ease. Definitely will comeback here for regular checkup and cleaning. Very reccomended dentist here at bali!
Such a lovely dental clinic! I had an amazing teeth cleaning here — now I can’t stop smiling with my bright white teeth!
Such a great experience! The clinic is very professional, everything was done quickly and with care. And the aligners are practically invisible!
Reply from the clinic
Thank you, Sabi! We’re thrilled that you had a smooth and comfortable experience at our clinic. It’s great to hear that you’re happy with your Elayneos! We appreciate your trust and look forward to your next visit.
Excellent experience! My partner and I came for a teeth clean and were very impressed. The staff were lovely and very thorough. The before and after images were a great touch too - could really see the improvements. They also provided some dental advice which was a kind addition. Very affordable as someone from the UK also! Would definitely recommend them for all your teeth concerns :)
High quality dentist. Very thorough and knowledgeable. I will use this dentist regularly from now on
I come here for cleaning and whitening and Im very happy with the result. The whole session is done peofessionally and I get good result only in 1 hour including the cleaning time. definitely like y experience here and will keep coming back for regular checkup and cleaning
We visited this clinic for a consultation and had a fantastic experience. The dentist was absolutely amazing—very focused, knowledgeable, and kind. She took the time to explain everything clearly and gave us genuinely helpful insights. You can tell she really cares about her patients. Super nice and professional—highly recommend! ✨👍🏻 …
Great clinic! I had a consultation, everything was explained very nicely and understandably I couldn't make up my mind to have eliners for a year, but with this clinic it's not scary! Starting treatment 💓💕
Abigail was very knowledgeable and kind. My girlfriend had Invisalign from a few years ago that she wanted to restart, and Abigail gave us great guidance on the situation, going into detail about the pros and cons of the situation and alternatives. I would highly recommend Arc One!
Amazing experience at The Arc One ! I had a dental deep cleaning and a scan for aligners. The staff is amazing, very mindful and caring. I felt really welcomed and they took excellent care of me, explaining every details of the process. I highly recommend The Arc One ! Best dental clinic I have ever been too. 🙏🏼 …
Stunning location easy to park, great staff and dental aligners services
Rare to find a place of such quality in Bali Everything is professional They have last scan available for accurate result thought I had to fly abroad to find such equipment
Made a visit today and really loved it. They are so quick doing the scan and explaining how the aligners work. So my teeth only need the down teeth alteration which shouldn’t be that long so I’m super excited for update!
Reply from the clinic
Thank you so much, Anna! We're thrilled to hear that you had a great experience. Glad we could make the process smooth and easy for you. Looking forward to your update and seeing your amazing smile transformation! 😊🦷✨ …
I had a great experience at The Arc One! The dental cleaning and consultation were incredibly fast yet thorough. The doctor was very friendly and made me feel comfortable throughout the process. Highly recommend!✨💗 …
Reply from the clinic
Thank you, Cut H., for your wonderful review! We're so happy to hear that you had a great experience at The Arc One. Your comfort and satisfaction mean a lot to us. Looking forward to welcoming you back! ✨💖
The best Dental clinic in Bali !❤️ With The Arc One aligners, I align my smile, it looks so perfect and invisible… I am happy with the dentist - she take care of me very gently and carefully with love!✨♥️🕊
Reply from the clinic
Thank you, Ярослава Гончарова, for your wonderful review! ❤️✨ We're delighted to hear that you're happy with our service and the results of your aligners. We always strive to provide the best care with love. Looking forward to seeing you again on your next visit! 😊
Was here on holiday - told I had 4 cavity’s and that each would cost €50 to fill. I decided to wait until I was in my home country to go to my own trusted dentist- he told me I have no cavities!!! And that it was just staining in the grooves of my wisdom teeth. I am so glad I did not go ahead with what ever this dentist wanted to do. She would have done fillings in perfectly healthy teeth! I don’t…
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know if she was trying to scam me or if just lack of experience- but i think just lack of experience given how young she is. I gave 2 stars instead of 1 because she was still friendly and gentle.
Reply from the clinic
Hi, Ms. Tia Thank you for alarmed us about your situation. Here we have record of your teeth as well as full digital scan of your upper and lower teeth condition that shows tooth cavity instead of stain. Our dentist is professional and credible - we only inform and deliver necessary treatment to all patients. We can deliver it to you so it could be your personal record. We encourage you to check your tooth again to confirm your situation. We hope your visit to our clinic brings you good experience and insightful notes for your optimum dental health. Warm regards, The Arc One
Great service! The first dentist that I trust here in Bali 💜 …
Reply from the clinic
Thank you Anne for your kind review! We’re happy to have you and look forward to your next visit! 😊🦷 …
An amazing experience, very good and professional staff, I'm sure I'll be back very soon
Reply from the clinic
Thank you David for your wonderful review! We're so happy to hear about your great experience. Your support means a lot to us, and we can't wait to welcome you back! 😊🦷✨ …
I had a wonderful experience at the dentist today. The clean, serene clinic and the attentive dentist, made my visit impressive. Highly recommend for dental consultation!
Reply from the clinic
Thank you, Deva Arsana, for your kind words! 😊 We're delighted to hear that you had a wonderful experience and appreciated our clean, serene clinic and attentive service. Looking forward to welcoming you again for your next visit! 🦷✨ …
Very impressed. The clinic is clean and serene and my dentist was so kind to share tips on upkeep I hadn’t heard elsewhere. Appreciate the time, attention and utmost care
Reply from the clinic
Thank you, Allen! We're so happy to hear that you had a great experience at our clinic. Providing a clean, serene space and helpful dental care tips is part of our commitment to making sure every patient feels well cared for. Your appreciation means a lot to us, and we hope to welcome you back for your next visit!
Went for teeth cleaning and whitening. Amazing experience with lovely staff. Very talented dentistry. My dentist Abigail was incredible. Highly recommend.
Reply from the clinic
Thank you so much, Adam! We're delighted to hear that you had an amazing experience with our team. Dr. Abigail and the staff truly appreciate your kind words. Your recommendation means the world to us, and we look forward to welcoming you back in the future!
thank you so much. I really enjoyed the teeth cleaning 😁💫 …
Reply from the clinic
We're so happy to hear that you enjoyed your teeth cleaning! 😊 Your satisfaction is our priority, and it’s wonderful to know you had a great experience. Thank you for your kind words, and we look forward to seeing you again! …
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