Patients
Reviews of The ARC Dental Clinic Damansara Uptown.
Petaling Jaya, Malaysia. 65 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 65 reviews
I’ve been a long-time patient at Dr. Christopher Ong’s dental clinic and have undergone several procedures with him; including extractions, braces, and fillings. Every single experience has been handled with the highest level of professionalism and care. Dr. Ong always takes the time to thoroughly explain each procedure and even discusses cost options with genuine empathy. It’s clear that he truly…
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y cares for his patients, not just clinically but also on a personal level. The nurses at the clinic are equally wonderful, attentive, friendly, and always ready to help. The entire team makes every visit comfortable and reassuring. Highly recommended for anyone looking for a trusted and caring dental team!
Reply from the clinic
Dear Jia Qi, Thank you so much for taking the time to share this heartfelt review. We’re truly humbled by your continued trust in our clinic over the years. Knowing that you’ve felt cared for throughout each procedure means more to us than words can say. Dr. Ong and our team always try our best to be honest, gentle, and supportive, so it’s incredibly encouraging to hear that this has made your visits easier and more comfortable. Your kind recognition of our nurses also means a great deal — they will be very touched. We’re genuinely grateful to be part of your dental journey, and we’ll continue doing our very best for you. Thank you again for your kindness and for recommending us so warmly. Regards, The Arc Dental Team
I'm grateful that my first scaling was painless. I used to be scared of dentists, but this time was good. It took me a while to willingly get my teeth checked. The experience was good, and the dentist was very nice in treating me. The price was also affordable. I highly recommend it to anyone looking to maintain their oral health.
Reply from the clinic
Dear Ummi, Thank you so much for sharing your experience! We’re really happy to hear that … More
Doctor is patient and very clear on explaning the condition of the affected tooth
Reply from the clinic
Dear, Thank you from the bottom of our hearts for your wonderful review. It truly means so much to us that you took the time to share your experience. We’re really glad to hear that you felt comfortable and well taken care of during your visit — that’s exactly what we hope for every patient who walks through our doors. Looking forward to seeing you again. Thank you once again for your kindness and confidence in our team. Warmest regards, The Arc Dental Team
The environment is clean and nice. Dentist are very details and aaaustance also helpful and cheerful
Reply from the clinic
Dear Vivian, Thank you from the bottom of our hearts for your wonderful review. It truly means so much to us that you took the time to share your experience. We’re really glad to hear that you felt comfortable and well taken care of during your visit — that’s exactly what we hope for every patient who walks through our doors. Your support and trust encourage us to keep doing our best every day. If there’s ever anything you need or if we can make your future visits even better, please feel free to let us know. Warmest regards, The Arc Dental Team
The staff here are all very friendly, and the doctor is really nice. This was my first time visiting a dental clinic, and overall, it was a satisfying experience.
Reply from the clinic
Dear Jacky, Thank you from the bottom of our hearts for your wonderful review. It truly means so much to us that you took the time to share your experience. We’re really glad to hear that you felt comfortable and well taken care of during your visit — that’s exactly what we hope for every patient who walks through our doors. Your support and trust encourage us to keep doing our best every day. If there’s ever anything you need or if we can make your future visits even better, please feel free to let us know. Looking forward to seeing you again. Thank you once again for your kindness and confidence in our team. Warmest regards, The Arc Dental Team
Dr Chris is patience and professional. Despite the challenge, I finally got my 20-year old-half-broken tooth extracted in 1 hour. It is definitely not an easy task as the tooth is really tiny and even the kid's Forceps is not suitable, end …
Reply from the clinic
Dear KuokSung, Thank you so much for your kind words! We’re really glad that you felt comfortable and well cared for during your visit. It means a lot to hear your appreciation for Dr. Chris’s patience and professionalism. Your trust truly encourages our team to continue providing the best care possible. We are honored to be part of your oral health journey and supporting you till the end! Warmest regards, The Arc Dental Team
Good doctor good nurse good receptionist and i got a good teeth, thank youu
Reply from the clinic
Dear Siti, Thank you from the bottom of our hearts for your wonderful review. It truly means so much to us that you took the time to share your experience. We’re really glad to hear that you felt comfortable and well taken care of during your visit — that’s exactly what we hope for every patient who walks through our doors. Warmest regards, The Arc Dental Team
I've had such a pleasant experience at Arc Dental ! The staff are friendly, professional, and truly care about patient comfort. Dr. Ong explained every step clearly and made me feel at ease throughout my treatment. The clinic is clean, modern, and well-organized. I really appreciated the care and attention given to me. Highly recommend this place if you’re looking for trustworthy and gentle dental…
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care!
Reply from the clinic
Dear Narmatha, Thank you so much for your wonderful review! We’re delighted to hear that you … More
Dr Chris and the nurse are very friendly, I had a toothache so I had to find an urgent dental clinic. The clinic overall is quite modern, there is a 3D scanner and x-ray CT scan. I am very satisfied with the treatment and suggestions given according to the problem I was experiencing and the problem was solved.
Reply from the clinic
Hi, thank you for sharing your experience with us. We appreciate every feedback given. Please let us know how we can make your next experience a 5 star experience so that we can bring our services for patients to the next level ! We hope to see you again and hopefully you would share with us on areas we can improve on the next time we treat you again. Warm regards, The ARC Dental Team
This was my daughter’s very first dental visit, and I couldn’t be happier with how it went. From registration to check-out, the team at Arc Dental was professional, friendly, and patient. Dr. Ashley & assistance Asyira took time to explain each step, answered my questions, and reassured my daughter so she wasn’t scared. The clinic is clean, organised, and well set up for kids. We left with clear…
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next steps and a very positive first impression of dental care. Thank you, Arc Dental—highly recommended!
Reply from the clinic
Dear Thivya, Thank you for choosing us to be part of your daughter’s very first dental visit. … More
Brought my mom here for a consultation for dental implants last month. Have seen her suffer with dentures for many years and we finally decided that it's necessary to have something more permanent as we can see that she is losing weight over the years (suspect due to not being able to eat properly) From the consult to the surgery, everything was done professionally with CBCT scan (some form of…
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f CT scan apparently) and another type of 3D scanning. Now that the surgery is over, my mom seems to be quite happy with the whole procedure as she said there was no pain. Thank you Dr Chris and his team for doing such a good job while keeping us well informed throughout the process.
Reply from the clinic
Dear Mr Yap, Thank you so much for sharing your experience! We’re truly grateful that you trusted us with your mom’s dental care. It’s wonderful to hear that she is happy and comfortable following her procedure — her comfort and wellbeing are always our top priority. Dr. Chris and our team deeply appreciate your kind words. It means a lot to know that our efforts to provide professional, informed, and compassionate care made a positive difference for both of you. We look forward to continuing to support your mom’s oral health and seeing her smile with confidence! Regards, The Arc Dental Team
Dr Tiffany and Ms Asyira were lovely and friendly. They made sure that I was comfortable throughout the consultation, scaling and polishing. Dr Tiffany gave me recommendations after the session was done. I would definitely recommend Arch Dental 😇 …
Reply from the clinic
Dear Adhya, Thank you so much for your kind words! We’re delighted to hear that Dr. Tiffany and Asyira made you feel comfortable during your consultation, scaling, and polishing. Your trust and recommendation mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for your future visits! Regards, The Arc Dental Team
Came for a scaling session with my toddler - Dr Christopher Ong was superb. He is extremely meticulous and gave such clear explanations at every step of the way. He is very gentle and good with kids as well! Would highly recommend him for dental treatments!
Reply from the clinic
Dear Jeremy, Thank you so much for your kind review! We’re thrilled to hear that Dr. … More
My daughter had bad gum infection. Been going up and down almost 2 different gov hospital. And 1 private dentist clinic. All the were saying infection cannot do anything only can give pain killer and antibiotics. Schedule appointment for July or aug. She was having pain since Sunday, Sunday dentist cannot solve Monday hospital visit cannot solve refere to PPUM dentist Tuesday when cannot do due to…
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overloaded appointments. No emergency dentist in gov? Finally took her to ARC dental clinic up town Damansara. On 18/06/2025 6:30 Did cleaning and draining out of the infection. With meds. Now today 19/06/2025 she is without pain. Highly recommend for those whom seeking for Dentist treatment. Can pay a visit for consultation or treatment.
Reply from the clinic
Dear Slyvia, Thank you so much for sharing your experience. We are truly honoured to have been able to help your daughter ease her pain, especially amidst such an urgent situation. We’re glad to hear that she is feeling better, and it means a lot to us that you trusted us with her care. Your kind words and recommendation are greatly appreciated, and we will continue to do our best to provide timely and compassionate dental care for all our patients. Warmest regard, The Arc Dental Team
Really nice experience with the dentist. He helps me to understand my tooth better and proposes solutions to treat my tooth cavity. I would definitely come over to visit again!
Reply from the clinic
Dear Wei Min, Thank you so much for your kind words! We’re delighted to hear that your visit … More
Situated in the very busy Uptown area, I was surprised to find parking easily along the clinic row. Dr. Ong is incredibly thorough and patient. Highly recommend if you're looking for an all-round dentist - not just an in and out job.
Reply from the clinic
Dear Mei Xien, Thank you from the bottom of our hearts for your wonderful review. It truly means so much to us that you took the time to share your experience. We’re really glad to hear that you felt comfortable and well taken care of during your visit — that’s exactly what we hope for every patient who walks through our doors. Warmest regards, The Arc Dental Team
As a first time patient, the doctor and staff were very nice. Doctor patiently listened and answered all our questions and my moms. Thank you so much.
Reply from the clinic
Dear Mr Rahman, Thank you from the bottom of our hearts for your wonderful review. It truly means so much to us that you took the time to share your experience. We’re really glad to hear that you felt comfortable and well taken care of during your visit — that’s exactly what we hope for every patient who walks through our doors. Warmest regards, The Arc Dental Team
Experienced dentist Dr Gan. Following up with her almost 5 years. Recommended
Reply from the clinic
Dear Reby, Thank you so much for your kind words and for trusting Dr. Gan with your dental care over the past five years. We truly appreciate your continued support and are honoured to be part of your oral health journey. Your recommendation means a lot to us! Warmest regards, The Arc Dental Team
Dr Christopher was excellent and very gentle with my grandma ! He did a through job explaining everything and has light hands ! Will be back again
Reply from the clinic
Dear Vanessa, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We’re truly grateful for your appreciation of our doctor’s care and the efforts of our entire team. It means a lot to us to know that your grandma felt well taken care of—we always strive to make every visit as comfortable and positive as possible. Your support and trust motivate us to keep doing our best. We look forward to continuing to care for your grandma and her smile! Warm regards, The Arc Dental Team
found this place on IG and saw that they have a lot of good reviews, so i texted them on IG to know more about my dental issue, they were so friendly and accommodating! just went for my appointment and Dr Christopher was very knowledgeable and friendly :)
Reply from the clinic
Dear Natt-Li, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We’re truly grateful for your appreciation of our doctor’s care and the efforts of our entire team. It means a lot to us to know that you felt well taken care of—we always strive to make every visit as comfortable and positive as possible. Your support and trust motivate us to keep doing our best. We look forward to continuing to care for you and your smile! Warm regards, The Arc Dental Team
I did my tooth crowning. I am very satisfied with Dr. Christopher service. He cares for his patients.
Reply from the clinic
Dear Alston, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We’re truly grateful for your appreciation of our doctor’s care and the efforts of our entire team. It means a lot to us to know that you felt well taken care of—we always strive to make every visit as comfortable and positive as possible. Your support and trust motivate us to keep doing our best. We look forward to continuing to care for you and your smile! Warm regards, The Arc Dental Team
Dr. Chris was professional and gentle. He patiently explain everything and made sure I was comfortable throughout my treatment. The clinic was clean and staffs are friendly. Highly recommend for anyone looking for quality dental care!
Reply from the clinic
Dear Yvone, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We’re truly grateful for your appreciation of our doctor’s care and the efforts of our entire team. It means a lot to us to know that you felt well taken care of—we always strive to make every visit as comfortable and positive as possible. Your support and trust motivate us to keep doing our best. We look forward to continuing to care for you and your smile! Warm regards, The Arc Dental Team
quick responded on WhatsApp. friendly and in time to help. really patient.
Reply from the clinic
Dear Ru Yi, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We’re truly grateful for your appreciation of our doctor’s care and the efforts of our entire team. It means a lot to us to know that you felt well taken care of—we always strive to make every visit as comfortable and positive as possible. Your support and trust motivate us to keep doing our best. We look forward to continuing to care for you and your smile! Warm regards, The Arc Dental Team
Had my cavities fixed here for the first time. You'd know a dentist is good when they made sure you have an identical teeth closest to your own (Colour & comfort). Consulted Dr.Christopher on each procedures. The equipments used to analyse my tooth condition were more professional than most. The doctor was also clear at explaining the process, cost and concerns. One can definitely tell he is…
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highly skilled in his field - would recommend friends and family here 💯
Reply from the clinic
Dear Nicole, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We’re truly grateful for your appreciation of our doctor’s … More
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