Patients
Reviews of Sydney Top Dental.
Ho Chi Minh City, Vietnam. 228 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Sydney Top Dental is a well-established Ho Chi Minh City implant clinic with a verifiable lead dentist credential (MSc University of Sydney), ZAGA affiliation, and unusually comprehensive tourist logistics including airport pickup, accommodation coordination, and daily transfers. The review pool shows zero verified reviews across 228 total and contains a suspect review from an account bearing the clinic name, which reduces confidence in the rating. A single 2-star review alleges post-deposit drop-off in senior doctor involvement, worth noting for high-spend patients.
Authenticity
5/10Baseline 7: real clinic, named doctors, specific procedure reviews. -2 medium manipulation: 0 verified of 228, one review from account named after clinic, heavy coordinator-praise pattern.
Treatment quality
6/10Baseline 7: all-on-6, zygomatic, zirconia described specifically; one infection case handled. -1 manipulation-linked quality uncertainty; one 2-star reports post-deposit doctor bait-and-switch.
Cleanliness
7/10Baseline 7: multiple reviews cite clean, modern facility; District 1 Vinhomes location implies premium standard. No negative cleanliness reports. Final 7.
Team
7/10Baseline 7: Dr. Hai holds verifiable MSc Univ of Sydney + ZAGA + ITI memberships. Harvard listed as certificate not degree. Four named doctors. Dr. Long credentials are vague.
Price value
7/10Baseline 7: many reviews cite strong savings vs Australia/NZ; full-package tourism model adds perceived value. No price list published. Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, fast-track customs, accommodation/flight booking, daily hotel transfers, English-speaking coordinators, WhatsApp pre-trip, District 1 hotel district. Exceptional.
What comes up well
- Dr. Nguyen Ngoc Hai holds verifiable MSc from University of Sydney and ZAGA Center status
- Full-service tourist logistics: airport pickup, fast-track customs, accommodation, daily transfers
- Handles complex cases: zygomatic implants, all-on-6, full-arch rehabilitation
- District 1 Vinhomes Golden River branch suits hotel-based international visitors
- English-speaking named coordinators praised repeatedly for pre- and post-op support
Points to weigh
- 0 verified reviews across 228 total; one 5-star review posted by account named after the clinic itself
- One 2-star review alleges senior doctor absent after deposit; follow-up handled by unqualified assistants
- Harvard credential marketed as certification without clarifying it is a short-course certificate program
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 228 reviews
Had procedure done in November and is the best people and surgeons attention to detail my contact who looked after me was Liam great guy who does everything possible if you have questions or concerns great team great people
Reply from the clinic
Dear Marlon, Thank you so much for your kind words and for trusting us with your treatment. 🤍 We’re truly glad to hear you had a positive experience and felt well looked after throughout your journey. Liam will be so happy to hear your feedback, he always goes above and beyond to support our patients, and your recognition means a lot to him and the whole team. Wishing you continued comfort and many confident smiles ahead. Thank you again for choosing Sydney Top Dental. 💙
We have recently visited the Sydney Top Dental clinic in Ho Chi Minh City , for pre arranged dental repairs . Travelling to another country for medical reasons , is fraught with anxiety, and …
Reply from the clinic
Dear Lesley, Thank you for sharing such a heartfelt and detailed review 💙 Travelling overseas … More
Sydney Top Dental is the best experience in dentistry that I’ve had in my life. From the technology and the obviously clean and high end offices and equipment, this is what top shelf, first rate, world class dentistry looks like - and it’s …
Reply from the clinic
Thank you so much, Josh, for such an incredible review. We’re truly grateful for your kind words. Knowing that your experience with our technology, facilities and team made such a strong impression really means a lot to us. … More
Great place to go for dental work. Professional advice and treatment. Lydia is a great support coordinator. She coordinates all appointments gives …
Reply from the clinic
Dear Paul, Thank you for your kind words and for trusting Sydney Top Dental for your dental … More
My husband had all on 6, top and bottom at Sydney dental. Everyone from Kate to the drs were terrific. We have been singing their praises to everyone we know. …
Reply from the clinic
Thank you so much, Frank & Annette, for sharing your experience with us. It means a lot to our whole team to know that the care, professionalism, and support you received made this journey memorable for your husband and that he’s truly … More
Had a fantastic experience with Sydney Top Dental. Was absolutely professional from beginning to end. Lydia took control from the beginning on there Facebook page right through to my exit at the airport. The environment was clean and …
Reply from the clinic
Thank you so much, Mathew for sharing your experience with us. We’re really glad to hear that everything felt smooth from the very first message all the way to your trip home. Lydia will be so happy knowing her support helped make the whole … More
From the start ( first contact ) Liam has been very helpful. From booking our flights, fast tracking us through customs, meeting us at the airport, coordinating our accommodation & transfers to & from accommodation to clinics. Everything …
Reply from the clinic
Thank you, Ian and Justine, for taking the time to share your experience. Reading your message truly made our team’s day. … More
Could not recommend Sydney TOP Dental and the Team enough! Their work is so thorough and with the highest quality! Our Dental Consultant Kate went above and beyond with every questions/concerns and sits with you every step of the way making …
Reply from the clinic
Thank you so much, Kirstie, for such a heartfelt review. It means a lot to us to hear that you felt supported, comfortable, and cared for … More
The best service I have ever tried, no hurt, save time. Highly recommend!!! I was referred to this dental clinic by a friend who had orthodontic treatment here. I came to have my wisdom teeth removed and later had a full set of …
Reply from the clinic
Thank you so much, Harris, for sharing such an amazing review. We’re really happy to hear that your treatment from wisdom tooth removal to your porcelain crowns that went smoothly and comfortably for you. … More
I rarely write reviews but I would recommend this dental clinic to everyone. I work in tourism and have introduced domestic and international customers to come here for dental treatment. The customer care team is very good, professional in …
Reply from the clinic
Thank you very much, Ms. Que Anh, for taking the time to share your experience at the clinic. … More
I recently had the pleasure to visit Sydney Top Dental for dental implants and I can confidently say it was a positive experience despite the initial anxiety of being in a new country for such an important procedure. …
Reply from the clinic
Thank you so much, Kuegan, for taking the time to share such a thoughtful review. … More
Had both top and bottom rows of teeth removed, 8 Dental Implants inserted in top row, 6 inserted in bottom row. Procedure carried out September 2025. …
Reply from the clinic
Hi Fly, Thank you sincerely for your detailed feedback, it means a great deal to our entire team. … More
If you deposit money and follow now, you have to try, except for the first visit where Dr. Hoa consulted, all the visits after that were all assistants, a girl who was confused and didn't know what the customer asked, and couldn't even …
Reply from the clinic
The clinic team would like to sincerely apologize to Mr. Khongkhong22 for the unsatisfactory experience during the examination at our dental clinic. … More
Thank you Sydney Top Dental for the Professionalism and care shown before during and after treatment (all on 6 for the top bridge and crowns on the bottom) Dr Hoa for extra implants Dr Nguyen for matching implants with profile. …
Reply from the clinic
Hi Warren, Thank you so much for your thoughtful review and for trusting Sydney Top Dental … More
Just came back from Sydney Top Dental Ho Chi Minh City my treatment was all on 6 on top bridge and crowns on the bottom the Clinic It's self is better equipped than any top rated clinics in Australia or New Zealand and staff by a highly …
Reply from the clinic
Thank you for taking the time to share such a detailed review, we truly appreciate it! … More
My experience with Sydney Top dental was 👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾 "second to none" . Both Dr.Nguyen and Dr.Tuan did a amazing job with my Top and bottom Zirconia bridge and crowns. Also i have to say a BIG tyvm to both Liam and Cole for answering my …
Reply from the clinic
Hi Nick, Thank you so much for the amazing review! It absolutely made our day 🙌😄 … More
My wife actually started the ground work for me and made contact first. I’m not very organised or proactive in most things lol. Anyway she made contact with Sydney Dental Vietnam and was messaging with Lydia …
Reply from the clinic
Hi Phillip, Thank you sincerely for sharing your journey with us! Your story is truly … More
Hi I’ve recently had all on 6 done at Sydney top dental , from the first time I went I knew I’d made the right decision, these people are amazing I can not fault there work , the care and attention they give is superior , please don’t …
Reply from the clinic
Hi Paul, Thank you so much for your incredibly thoughtful review, we truly appreciate the … More
The team at Sydney Top Dental are amazing! My wife and I traveled to Ho Chi Mihn City in March this year and again in September with our group from Aus and NZ. Was a bit frightening to begin with, being in a foreign country, but after the …
Reply from the clinic
Hi George, Thank you so much for your kind words, we truly appreciate it 🙏✨ … More
An amazing experience. I was really anxious at first — for me, the dentist has always been synonymous with the childhood “Murderhouse”: pain, drilling, and those awful black fillings. …
Reply from the clinic
Hi Leah, Thank you so much for sharing such a heartfelt and detailed review, it truly … More
Top Dental Vietnam – Exceptional Implant Care That Goes Above and Beyond I recently had dental implants done at Top Dental Vietnam, and I couldn’t be …
Reply from the clinic
Hi Glen, Thank you so much for taking the time to share such a detailed and thoughtful … More
Outstanding services from organising my flights accommodation visa’s phone apps to picking me up and returning me after all appointments and too top all that amazing hospitality I had a wonderful host who goes by the name of Malie what an …
Reply from the clinic
Hi Dean, Thank you so much for your wonderful review! We truly appreciate you taking the … More
Do yourself a favour and book with Sydney Top Dental HCMC and ask for the wonderful Malie to be your guide- ( we travelled from Australia) The whole team is second to none, they go above and beyond to make your stay …
Reply from the clinic
Hi Candice, Thank you so much for taking the time to share such a wonderful review ✨ … More
Life-Changing Experience with Sydney Dental Getting dental implants overseas was a huge decision for me. I spent months …
Reply from the clinic
Hi Nephi, Thank you so much for sharing your experience with us, we truly appreciate your … More
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