Patients
Reviews of Sun Lisboa - Clínica Dentária.
Lisbon, Portugal. 37 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 37 reviews
A well deserved 5/5 stars for the whole team at Sun Lisboa. I had visited for a dental cleaning and check on a tooth that currently has a bridge and am on holiday. I received so much helpful information that my local dentists in both NYC and Greece have never offered. It was also the best dental cleaning I’ve ever had and I left feeling really great. Thank you to Dr. Inês Colaço da Costa, Paula…
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and the kind professional coordinators up front - everyone was informative, friendly and professional ☺️ I highly recommend going here for your dental needs - locals, expats and tourists!
Wow! What a fantastic experience! Thank you so much Sun Lisboa!
Reply from the clinic
Thank you so much for your kind words! We’re really happy to know you had a great experience at SUN Lisboa 🤍 …
Ms. Elsa welcomes us wonderfully! Dr. Carolina is super professional and attentive. I highly recommend her!
Reply from the clinic
Thank you so much for your feedback! We are so happy to know that you felt so welcomed by Elsa and cared for by Dr. Carolina. Your recommendation means a lot to the whole team 🤍
Excellent reception, impeccable professionals, and always in a good mood.
It was the best dental experience of my entire life. The consultation and cleaning with Dr. Teresa were super thorough and professional, and everyone was incredibly friendly. I loved it; it's become my go-to dental office!
Reply from the clinic
Thank you so much! We are so happy to hear that you enjoyed your experience with Dr. Teresa and the whole team. Welcome!
Big thanks to Doutora Maria Lacerda! She is very patient and kind. Explain me everything and did a great job. Very professional!
Reply from the clinic
Thank you so much for your kind words! We’re delighted to hear that your experience with Dr. Maria Lacerda was so positive. We really appreciate your trust.
Absolutely amazing. The level of kindness, professionalism, and expertise is remarkable. May it be for adults and children. I highly recommend this place.
Definitely a good place to receive care for your teeth, and Elsa will receive you with a lovely energy and smile 💐 …
Reply from the clinic
Thank you so much for your kind words! We’re very happy to hear you felt so well welcomed by Elsa.
Amazing doctor and service . Took my 3year old toddler for the first to treat her cavities and she made my child very comfortable . Normally my child is traumatised and cries a lot . But the doctor played with her made her comfortable and it was a happy and experience we are very satisfied
Reply from the clinic
Thank you so much for sharing your experience with us. We’re truly happy to know that your child felt comfortable and at ease during the appointment, especially knowing how challenging these moments can be for little ones. We look forward to welcoming you and your family again
During my stay in Lisbon, I had a terrible toothache and decided to visit the clinic. From the second one, I found it very professional, the entire staff was very friendly and willing to help. It was definitely a very good decision to have my treatment with them. Dr. Bernardo is excellent, and the doctor who assisted she was incredible. As soon as he knew I spoke Spanish, he didn't hesitate to…
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speak Spanish as well (which is greatly appreciated when you have to explain pain and complicated issues in another language). I was able to communicate perfectly with them. My recovery was very good, and I am very happy. We decided to take my 2-year-old son for a check-up because of the excellent place, and it was also excellent. I would recommend this place to anyone who needs it. Thanks to the whole team!
Reply from the clinic
Thank you very much for your kind review. We’re happy to know you felt well cared for from the start and that communication in Spanish helped make your treatment easier and more comfortable. Thank you for your trust and recommendation!
While visiting Lisbon, my crown fell out. Daniela scheduled a vist for me to get into the clinic right away to have my crown glued back in. Very clean, friendly, professional staff. I highly recommend Sun Dental! 🥰 …
It's worth highlighting that Dr. Carolina is excellent with children!
My experience with the aligners has been very positive. Firstly, the aligners are easy to put on and take off and, apart from some initial discomfort, they are not a nuisance in everyday life. …
After seeing a Google ad and struggling to find a French-speaking dentist, I booked an appointment for a cleaning and check-up for my partner and myself. We were welcomed by Dr. Teresa, a wonderful person who knows her job very well, always smiling, and who clearly explained the problems we were experiencing with our mouths. The staff was also very pleasant and friendly. We've finally found our…
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dental practice!
Lovely people and they did a great job with my cleaning. I’ll be coming back here for all my dental needs going forward
I was a tourist in Lisbon in need of an urgent appointment. Sun replied quickly. Their surgery is new professional and the staff are wonderful. Definitely 5 stars from an Aussie tourist .
I highly recommend this dental practice. During my stay in Lisbon, I received excellent care and was able to continue my trip and fully enjoy the city's attractions. Thank you to the entire team for their professionalism, responsiveness, and kindness!
Hands down the best dental clinic I have ever been to. Very friendly, responsive and fast appointment booking, super kind and welcoming checkin and skillful and warm doctors. Can’t recommend enough.
I visited the clinic and was seen by Dr. Teresa! An excellent professional, always smiling and patient. The clinic is spacious, has a very positive atmosphere, and everyone is very caring and friendly! I highly recommend it!!
I was seen urgently by Dr. Teresa and she was incredible! Super patient and attentive. She explained everything to me step by step and used a 3D scanner to show me the entire dynamic of my oral health. I am very satisfied!
I visited the Sun Clinic for a second opinion on my oral health and was welcomed by Dr. Teresa. She was clear, kind, and very welcoming! The entire team had smiles on their faces, thank you!
Reply from the clinic
Thank you for your kind feedback. We are pleased to know that Dr. Teresa and our team made you feel welcome and well cared for. That's our main goal. We look forward to seeing you again.
For a clinic that values its image so much, particularly regarding online reviews, the treatment I received yesterday deserved a total of… 0 stars. I was completely taken aback by Dr. Teresa's approach during the consultation. The only thing I heard was a million problems to be fixed in the future (as if I were just a bank card), conversation without letting me speak, a treatment plan…
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announced without ever asking if I was available for it, and 2 hours of my life wasted without even mentioning my wisdom tooth (the hygienist Paula did talk about it, but the dentist didn't even notice… perhaps she was too busy trying to convince me to get Invisalign!). I love seeing professional and ambitious women, but not like this, and it pains me as a feminist that women of my generation have this kind of approach. Fortunately, I have friends and family in dentistry, as well as experiences in other countries, but I believe that anyone who doesn't know what's strictly necessary will leave feeling anxious and full of insecurities. I deeply regret that in the city where I was born I have to put up with this kind of aggressive marketing. I felt extremely intimidated by all that talk. I have always considered that the dentist's mission is to take care of patients, not to sell treatment plans... deplorable, sad and unnecessary. It would be better if the clinic had more real content and less social media. PS: as of today, I still haven't received my invoice. 🙄 The only thing I have to praise is the friendliness and politeness of the receptionist and the hygienist Paula. The rest is just the froth of the day, the reflection of a gentrified city that has sold itself to rich foreigners.
Reply from the clinic
Dear Gabriela, We sincerely appreciate your review. We take all the opinions we receive very seriously, as we believe that it is through our patients' feedback that we can evolve and provide an increasingly better experience. At Clínica Sun Lisboa, our mission is to offer excellent care, always personalized, transparent and focused on the real needs of each patient. We deeply regret that your experience did not meet your expectations. We were genuinely surprised by the points you shared, as they do not reflect our standards or the values of our team. As such, we want to listen to you, understand exactly what happened and ensure that we find ways to improve. Our entire clinical team works daily to ensure that all our patients feel welcomed, respected and fully informed about their treatment plans. It is in this spirit that we would like to have the opportunity to speak with you and clarify any misunderstanding. Regarding the mentioned invoice, please note that it is sent automatically, but may occasionally be sent to your SPAM or junk mail folder. If you haven't received it, we'll be happy to resend it. Thank you again for your feedback, and we hope to show you that your well-being is our priority. Best regards, SUN Team
I’ve been twice in that brand new dental clinic. Once for me and once for my daughter. The atmosphere is peaceful. Everyone there is very welcoming and happy to help. …
Reply from the clinic
Thank you so much for your thoughtful review Amélie. We’re delighted to know that both your visits — for you and your daughter — were positive experiences. It's wonderful to hear that you appreciated the atmosphere, our team, and the technology we use. We truly appreciate your recommendation and look forward to welcoming you again.
An exceptional practice! From the moment you arrive, you feel at ease thanks to the warm and professional team. The office is beautiful, modern, and meticulously maintained. I highly recommend it! 🌟
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