Patients
Reviews of Spa Médico y Dental Ovalle.
Ovalle, Chile. 41 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 41 reviews
Terrible service! And they make money by scamming people! I called to schedule an appointment for orthodontic continuation, and they said yes and gave me an appointment for a supposed evaluation and continuation of treatment. When I arrived, the orthodontist told me she had to remove the entire bracket implant to start over. After leaving, I called another orthodontic clinic and asked about…
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continuing treatment, but they told me that no one does bracket continuation, only removing and replacing them, since they use their own products. They never offered continuation; it was a scam to get me to pay for the consultation! When I asked, they should have been honest and not tricked me into paying for the consultation and then used the entire treatment to do it all over again.
Reply from the clinic
Dear Josefa, We categorically reject the accusation of "fraud" contained in your comment. In orthodontics, the so-called "continuation" of a treatment performed by another professional always requires a complete diagnostic evaluation. No reputable specialist can assume clinical and legal responsibility for a previous treatment without reviewing the study, planning, and technical conditions. This is not optional; it is an ethical and professional standard. In your case, the professional who treated you determined, based on clinical judgment, that it was not advisable to continue the treatment under your current condition. This recommendation is solely to safeguard your health and comply with current professional regulations. The evaluation performed corresponds exactly to the scheduled service. Our clinic operates with clear protocols, clinical support, and a commitment to healthcare. If you wish to formally review your situation, the address is available for this purpose. Ovalle Medical and Dental Spa
I'm in love with my results. Resin restructuring with Dr. Loretto Díaz Ortiz. It feels super natural to the touch. A real gem.
Reply from the clinic
Thank you so much for your comment!
Very good service... excellent establishment. Very good dentists... especially the specialist Sofia Mercado... very good advice... 100% recommended.
Reply from the clinic
Thank you so much!!!!!
Tooth extractions with Dr. Sophia Mercado. Excellent service, super friendly, and as promised, no pain.
Reply from the clinic
Thank you so much for leaving your comment! You're always welcome at our clinic 🩷
100% recommend Dr. Mercado and her staff, super reliable. Congratulations! A fantastic experience.
Reply from the clinic
Thank you so much for your kind words!
Excellent care from Dr. Sophia Mercado and her team. She was always kind, patient, and professional, explaining everything clearly and making me feel comfortable. Both she and her staff genuinely care about their patients. Highly recommended.
Reply from the clinic
It was a great pleasure to serve her and that she was happy with our work ❤️
I loved the care they provide at the clinic. Everyone is super friendly and explains everything during any dental treatment. Thank you, especially to my favorite doctor, Sophia Mercado.
Reply from the clinic
Thank you so much for your lovely comment, lots of love to you 🩷
I had had terrible experiences with dentists and was terrified of the procedures, but at this clinic, the service was excellent from reception to the specialists. It's a very friendly clinic with great professionals, highly recommended.
Reply from the clinic
Thank you so much for your kind words. It was an honor to serve you and make you feel welcome.
Very good experience, they extracted a wisdom tooth, and it didn't hurt at all, I didn't feel it when they took it out, plus they are very kind and make you feel very comfortable.
Reply from the clinic
Beautiful comment, thank you so much for sharing your experience as a patient!
Excellent service, especially from Dr. Loreto Díaz and Dr. Mercado. It's the first time I haven't suffered when I go to the dentist, and the attention is personalized. They are concerned about post-treatment care, and that's important because it makes all the difference.
Reply from the clinic
Thank you so much for your kind words 🩷🩷🩷
Superb care. Highly recommended, as I had a very bad experience! Dr. Sofia and her team are very attentive to every detail, seeking the best for our health. The mutual support behind each checkup is wonderful, very difficult to find in other clinics.
Reply from the clinic
Thank you so much!!! Your writing is lovely; we love working as a team and making sure you, our patients, feel safe and supported 🩷
At the clinic, I've been treated by Dr. Sophia Mercado and Dr. Guillermo Fuentes, and I can confirm that they are excellent professionals. They are very responsible and empathetic. It's wonderful that the experience is pleasant and stress-free, and they explain each procedure in detail. I recommend them 1000%! 🌟 🌟 ⭐️ ⭐️
Reply from the clinic
Thank you so much Pauli, it's an honor for us to be able to help you smile! 🩷
Dr. Mercado is an excellent professional; I highly recommend her.
Reply from the clinic
Thank you very much, Mr. Abelardo. 🩷
I recommend the spa, very good service and very good professionals.
Reply from the clinic
Thank you very much for your comment, Don Manuel, best regards
A pleasant experience, excellent care. I found the best dentist, very empathetic and caring, which is difficult to find these days. I 100% recommend Dr. Mercado and the entire team at Spa Medico Ovalle. The best decision I could have made was to seek care from you.
Reply from the clinic
Thank you so much for your comment, it's a pleasure to assist you, a sweet and very responsible patient 🩷
Excellent service... all very good professionals, with a friendly approach and dedicated to their patients... 1000% recommended
Reply from the clinic
Thank you so much for your words
I just had my wisdom tooth removed by Miss Mercado and it was great, I didn't feel a thing and she's a lovely person, 100% recommended. 😊 …
Reply from the clinic
Thank you so much, dear patient
Share my best experience of coming to this clinic that filled my life with happiness of believing again that dreams come true and what better to get to know such beautiful people who are all those who work in a beautiful place and a beautiful team, without a doubt my best decision I wish them well and that every day they add more clients and successes from the bottom of my heart The best…
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♥️♥️♥️♥️✨✨✨💯🕊️
Reply from the clinic
Thank you so much, dear Delfinita, it's an honor for all of us to serve you and receive that immense love and affection that encourages us to continue working day after day. Big kisses!
Excellent service, very good attention from all their professionals...highly recommended. Excellent
Reply from the clinic
Thank you so much for your wonderful opinion!
Excellent attention and quality of service from the professionals 10/10, they made me feel very comfortable on an uncomfortable date.
Reply from the clinic
Thank you very much for your comment, it helps us a lot!
For the first time in my life, I felt at ease at the dentist, as the doctor was very kind and caring. I highly recommend this clinic.
Reply from the clinic
Thank you very much for your words.
The best dental center in Ovalle, highly recommended, especially Dr. Sophia Mercado.
Reply from the clinic
🩷 very kind
A very good experience and excellent service at the Medical and Dental Spa. Dr. Sophia Mercado was very kind and took the time to ensure that each patient was satisfied with their treatment. 100% recommended!
Reply from the clinic
Very kind ❤️❤️
Very good doctor Sophia Mercado Gómez, with experience and above all good care.
Reply from the clinic
Thank you so much ❤️❤️
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