Patients
Reviews of Sorridents Gonzaga Santos.
Santos, Brazil. 177 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Malu, Dr. Marcelo named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Malu
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 177 reviews
Very attentive and professional staff. The place stands out for the hygiene and cleanliness of its facilities.
Reply from the clinic
Thank you for your feedback, Silas Lima Pereira. Our goal is to provide 5-star service, and we are happy that you were satisfied with our Sorridents Gonzaga: Dentist, Dental Clinic, Teeth Whitening in Santos. You can always count on us for … More
I have my house cleaned every six months, and every time, my wife and I have received excellent service.
Reply from the clinic
We are pleased with your feedback, Leandro Macedo. We strive to provide our customers with quality service and a genuine smile. Thank you!
I really like them, they are very friendly, excellent service, I love it, thank you.
Reply from the clinic
Thank you for your feedback, Iolanda Rocha. Our goal is to provide 5-star service, and we are happy that you were satisfied with our Sorridents Gonzaga: Dentist, Dental Clinic, Teeth Whitening in Santos. You can always count on us for a … More
I get my teeth cleaned every six months, and I discovered (through a dentist outside the network) that I have a cavity that's almost requiring a root canal. My last cleaning was on December 5th, and on March 30th I discovered this cavity, which has been in my tooth for at least a year. I will have expenses of at least almost R$ 2,000.00 just for this tooth, not including others that I haven't…
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checked. This is about health!!! I will be filing a lawsuit against the clinic.
The service is good....my treatment started on December 26th, 2025....the cleaning and restoration were ok.....since then I've had about 5 tests....I went on March 24th, 2026....I needed more adjustments....today is April 7th, 2026....no one has given me any explanation for this delay...March 26th, 2026.....that's 3 months and 12 days of waiting....I'm disappointed.
I would like to thank Dr. Daniele, who was extremely attentive and efficient. I almost lost a tooth, and thanks to her care, I recovered it. Thank you very much to Dr. Daniele and the Sorridents Gonzaga team. 1000 out of 10!
I appreciate the service provided by the employee Thaís; I was very well attended to at reception. Very friendly, qualified, and she explained all the processes of my treatment clearly. Very satisfied 😁 From reception to the doctors and cleaning.
Last year, in 2024, I had a treatment that cost me over R$5,000.00, and one of the front teeth that was replaced didn't last 2 months. I went back, they fixed it but charged me another R$350.00. Then, in November, the same tooth had a problem again, I went back and paid another R$400.00. The same dentist, Dr. Michele, showed me a picture of what she had done. I never went back, so I'm at a loss. I…
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don't recommend this clinic.
I didn't like the service and the quality was terrible, I don't recommend it.
When you sign the contract, everything seems wonderful. My grandmother signed the contract and paid the full amount for the prosthesis in May, but to this day, in December, they still haven't delivered a decent prosthesis; she had to redo it from scratch. The dentist Michelle, who took over our case in November and is remaking the prosthesis, is giving us her full attention. I highly recommend…
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her, but the clinic itself is terrible. It's impossible to forget that we've been trying all year to get a prosthesis that was already paid for, and the total disregard for us before Dr. Michelle took over our case. There were times when we waited more than an hour to be seen, only to be ignored, among other things!
Very good, I liked the staff, they were very attentive.
Look, it's very negligent. I waited for 2 hours, and they said that a doctor had fallen ill, so there was only one attending. Even so, a young woman arrived and was seen before me. There was also a lady there waiting, and then a man arrived who also cut in line. The last time I went, I waited 1 hour, and the other times, about 30 or 40 minutes.
The service from both the dental professionals and the clinic staff was very good. It's definitely worth a visit.
The service provided by Dr. Michelle, Patricia, and Augusto was impeccable.
Where I had my treatment, I am extremely satisfied with the kindness of the professionals, from the receptionists to the dentists. I loved it....
The dental care provided to my mother was excellent and professional. Thank you to the staff members Michele, Augusto, and Patrícia!
At Sorridents, every smile is treated with excellence, empathy, and a commitment to transforming self-esteem into well-being.
I've been a smiling customer for years, and they never disappoint! I arrived at 6:30 PM in pain and left feeling great, with a well-done procedure and very empathetic and respectful service.
I received excellent service! The dentist is super attentive, explains everything calmly, and is very communicative, which makes you feel very comfortable. Ana, from reception, is wonderful, super charismatic and friendly! Impeccable service, I highly recommend it.
Attention and care from the very first contact. Trained team and attentive professionals.
Wonderful service from the first contact via WhatsApp, including the reception, the dentist, and the very friendly manager! 1000/10 for them!
The doctor performed the surgery with great confidence and professionalism.
I loved the entire reception and the clinic, from the service to the dentist. The receptionist Ana was excellent and explained my entire treatment clearly and patiently. Dr. Michele was very attentive and patient. I loved the service, the professional, and the coffee, haha.
Great place to take the kids! Personalized service and competitive prices!
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