Patients
Reviews of Sonríe Dental Clinic.
Barcelona, Spain. 81 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 81 reviews
The best clinic in Barcelona, highly recommended! Quality of work, products, service, friendliness, and flexibility—all excellent! The prices are amazing; I was tired of going to other clinics, but this one is definitely the best of the best. Thank you!
Splendid service, I had implants placed there...super excellent professionals and with a unique professional ethic...I highly recommend them.
One of the best dental clinics in Barcelona. After three years of treatment, I can only say that the experience has been perfect. Both the final result and the care from all the staff have been outstanding. Highly recommended.
The best. I have no words. I will always be grateful. For their service, technique, and expertise, but also for the humane treatment you find with all the doctors and staff. Three of my friends and my husband go to this clinic because, honestly, empathy isn't a coincidence. However, I will always be grateful to my doctor, Marta, for accompanying me and practically narrating every single thing…
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she did so I wouldn't be afraid. This kindness is very necessary in these types of uncomfortable and sometimes painful procedures, which is why I think they were the best. Thanks to my experience, I can 1000% recommend this dental clinic. When I decided to get my teeth fixed, I wanted to do it with lingual treatment because I didn't want to go from one prejudice (because of my teeth) to another (because of the braces), and I found Barcelona Sonríe. The best system; you see changes immediately. In my case, I didn't feel any significant pain. The typical pain when your teeth begin to align, and with a slight variation in how I spoke, but after the first week, my mouth adjusted to the braces. Don't be afraid, the system works and is faster and more effective than conventional treatment, and much better than Invisiline. Eternally grateful, my dental clinic of choice. I'll come back whenever I need them. Thank you for everything ❤️
The treatment was fantastic. From the first appointment to the last, they were incredibly kind to me. It was like being with family, even though going to the dentist is usually scary. And on top of everything, I have the best smile in the world. Thank you so much for everything. I'll miss you all. Esther Curieses
Excellent professionals, the service from the team was outstanding, I would definitely use them again!
They are very professional and the service is very friendly. They have been taking care of my smile for many years and I am very satisfied.
If you don't want to waste time and money, stay away from this place. They left me feeling terrible. I suffered for a year, and I decided to return to my old dentists. They handled the psychological aspect very poorly, the communication was terrible. They told me, "Trust me, trust me." And Dr. Marino, during my first appointment, left me feeling terrible, with panic attacks for a week. He then…
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apologized in front of the assistant and the orthodontist, and on top of that, they were surprised when I was the one who was affected. My face was different. The entire mess this clinic left me with, in addition to the loss of money, time, and emotional damage, is being fixed by my orthodontist and the entire team. They explained to me that only the orthodontist should perform orthodontics, especially lingual braces, and it took 3 months for my mouth to be treated. I had invisible braces three months ago, and my face is prettier. I knew my dentist would fix everything. I feel confident and don't worry about anything except being disciplined. Besides, I doubt the positive reviews they have are real; they're probably fake profiles, and I'm not ashamed to write all this. It was my experience, it was a horror movie. The only good thing about that clinic is Marta, the resectionist: kind, empathetic, attentive, and respectful. I don't know what such an efficient woman is doing in a clinic like this. Let's see if they have the courage to deny all this. Because I can't respond to their response, so... They called me to tell me they'll delete the review. I paid them over €4,000, so they're not going to discredit me. I'm generous not to have taken action. Finally, I've had my new orthodontics for over a year, and at the center of great professionals I work with, they have all the proof of the disaster I arrived with, and they corrected it. And I have proof that my review isn't fake, because the same day I had them fitted, I recorded myself at the center to see the progress, and I took a photo at each adjustment. So don't tell me I'm in debt; the right thing to do was to refund what I paid. I wasted time and money, but it was a great learning experience.
Reply from the clinic
We appreciate your review, although we deeply regret the confusion and inaccuracies it contains. We find it odd that you would mention such a negative experience when we have images and records documenting the progress and radical changes you had achieved in such a short time under our care. Seeing the financial debt you left at the clinic, we now understand why you "ran away" and left without paying your bills. To clarify, our clinic, Sonríe - Estudio Dental, is the number one center in Spain for using the WIN lingual orthodontic system, a premium German system entrusted only to the best professionals on the continent. Furthermore, we have been serving our patients in Barcelona for over 12 years with an impeccable track record of successful treatments. It is unfortunate that you choose to discredit our work with erroneous information, since, as you well know, you always received professional and appropriate care, as required by our clinic's high standards. Regarding the mention of "multiple professionals" involved in your case, this is due to our multidisciplinary approach, which ensures the highest quality in every aspect of treatment. Any interaction you had was with top-level specialists and highly qualified staff. Regarding the psychological aspects you mention, it's important to emphasize that our clinic not only focuses on providing excellent dental treatment, but also on taking care of every detail of our patients' emotional well-being. In fact, our patients often highlight in their reviews how comfortable and well-treated they feel during each visit, both due to the warmth of the team and the personalized attention they receive. We pride ourselves on providing an environment where trust and mutual respect are essential to every treatment. Finally, insinuating that our reviews are fake is a serious and baseless accusation. Our track record of success is supported by real patients, and your case is no exception. Any defamatory comments will be addressed legally if necessary.
My name is Eddy Lugo, and my experience with Sonrie Dental Clinic has been very satisfactory. I felt comfortable and confident. I especially want to thank Dr. Marta, who oversaw my entire orthodontic treatment with exceptional care and patience. Thank you all for your attention and kindness. Based on my experience, I wholeheartedly recommend Sonrie Dental Clinic. It's a clinic where they not…
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only make you smile again, as they did in my case, but also where you find professionals with extraordinary human qualities. Thank you, Sonrie team, and thank you, Marta, for making me smile like never before! 🙏
Hello smile, it's a fantastic place, all the girls are lovely, especially Dr. Adriana.
Edited after they NORMALLY leave me waiting in a seat for over half an hour EVERY TIME I go. I don't go to waste the little time I have. Edited: After 4 years, are you giving me an answer? I haven't wanted to hear from you for a while, and I've already managed on my own. This response is pathetic. It's regrettable that they respond like a politician; for a problem you no longer have, knowing…
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it's a lie and with a difference of 4 years. Is it just to look good? You don't have such a good rating on Google Maps anymore? Has your target audience decreased after seeing how unconcerned you are with the patient? Anyway... It's sad to see the caliber of your efficiency. This response, 4 years late, is a clear example.
Reply from the clinic
Response from the owner Edited a year agoDear Angel Cimini, We sincerely regret that you had to wait longer than expected during your visits to our clinic. At S😃NRÍE®, we continuously work to improve our service times and avoid inconveniences, as we highly value the time of all our patients. We appreciate you bringing this to our attention, and we are committed to reviewing our protocols to reduce wait times on future visits. We invite you to contact us to coordinate a smoother experience for your next visit. Thank you for your patience and for giving us the opportunity to improve. Sincerely, S😃NRÍE® Clinic Second response: Dear Angel, We deeply regret that our response was delayed and that your experience was not positive. We understand that the time elapsed can cause frustration, and while we are committed to continuous improvement, we acknowledge that these types of situations should have been addressed more promptly. Your opinion is very valuable to us, as it helps us reflect on our areas for improvement. Although this response is a bit late, we wanted to make sure your comments weren't overlooked. We continue working to provide increasingly efficient service to all our patients. We wish you all the best and remain at your disposal for any future needs. Sincerely, S😃NRÍE® Clinic
The dental clinic at Clinica Dental Barcelona Sonrie are truly professional. They adapted to my circumstances and gave me the best possible service, even though I live far away. They didn't hesitate to provide me with the best care. The entire team worked hard to give me the smile I have now, offering me peace of mind, kindness, and wise advice. I highly recommend this clinic.
The care at Sonrie was excellent. I loved the warmth and personal attention given to the patients. Thank you so much.
Very happy with the results of my orthodontic treatment and many thanks to the entire clinic team – very kind, attentive, and excellent professionals from beginning to end!!!
Excellent experience. The service was very professional and friendly from the very beginning. The whole team inspires confidence and care, and the service was impeccable. Highly recommended, thank you to the whole team! ✨
I had been to the clinic for a checkup and cleaning a while ago. Besides doing excellent work and paying close attention to detail, they helped me with some discomfort I was experiencing. I returned to the clinic for the same procedure and also for advice on dental care and fillings. Again, the service was excellent, and Cinthya's treatment was outstanding. I will definitely return to them for…
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future checkups and dental care.
I'm so happy with the work they did on me these past few months, and especially with the final result. I want to thank the team at the Sonríe clinic, the reception staff, and especially Dr. Adriana and Dr. Beatriz—they were so professional! Thank you so much, and happy holidays!
My experience at this clinic has been excellent. I was a rather complex case, and from my first visit with Miguel, I knew I was in the best hands. He was very attentive, instilled a great deal of confidence in me, and promised that, with patience and hard work, I would achieve a beautiful smile. Over the years, I've had several treatments (fillings, root canals, orthodontics, implants, and…
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d veneers), and everything has gone perfectly, without pain or problems. In orthodontics, the team was incredibly patient and kind to me, especially Marta, Nora, and Cyntia, who always treated me with amazing warmth and kindness. I also want to highlight Luis, who placed my implants with impressive delicacy and professionalism; I never experienced any discomfort. And Adriana, who did my veneers, is a true artist of cosmetic dentistry. She fixed a front tooth, which is usually very difficult to replicate, and yet it turned out perfectly. It doesn't look like a veneer; it looks like my real tooth. She has incredible talent and understands exactly what you want without needing many words. Throughout the entire process, I also want to give a very special thank you to Ivette for her warm, friendly, and highly professional approach. She always made me feel comfortable and cared for during every visit. Furthermore, whenever I've had an emergency or a question, Marta and Judit have been there immediately, providing exceptional service. Marta has also been incredibly attentive in scheduling my appointments, and despite my very busy schedule, she always found a way to accommodate me with a smile and immense patience. Today, after the entire process, I can say that I have a perfect smile, just as Miguel promised. I only have words of gratitude for their professionalism, their warmth, and the care with which they work. Thank you from the bottom of my heart for giving me back the confidence to smile 💖
I'm very happy with the care and service I've received throughout my treatment. The whole team is very friendly and attentive to detail.
The treatment was incredible from the entire team. They always made sure everything was perfect and always had a smile on their faces. Thanks to Judith for calming me down and explaining everything so I understood. To Marta for seeing me immediately, always smiling, and putting up with my constant questions haha. And finally, thanks to Dr. Ivette, who treated me incredibly (making me laugh even…
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when I was nervous) and did a spectacular job. She performed a precise job and didn't stop until it was perfect. Thank you all so much ☺️
Dr. Marta and Marta from administration have been key in my orthodontic journey. Thank you so much for everything!
I'm delighted with the entire orthodontic process. The entire team is wonderful! Thanks for everything, girls.
Very happy with the treatment I received throughout my treatment. The team is very friendly and professional. I'll return to this dentist for anything I need done.
The best. I have no words. I will always be grateful. For their service, technique, and expertise, but also for the humane treatment you find with all the doctors and staff. Three of my friends and my husband go to this clinic because, …
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