Patients
Reviews of Sonria Clinicas Odontologicas.
Cali, Colombia. 112 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
I'm paying for my wife's treatment, which is very expensive, and they scheduled an appointment for 8:00 a.m. When we arrived, they said the doctor hadn't shown up. We waited two hours and weren't seen. We had to leave because we had other things to do. If it's a private procedure and we're paying high prices, they should provide better service and not make people waste their time.
Reply from the clinic
Hello, Carlos! We want to offer you a solution. Please expand your request by emailing [email protected], including your full name, identification number, and contact phone number. You can also contact us at PBX: 6013144300. We will be waiting for your response.
The service is very good, the staff is friendly, but what is really annoying is the lack of punctuality. They never attend to you at the appointment time. I have had to wait several times for up to an hour to be seen. I don't understand why they assign you an appointment time if in the long run they never keep it.
Reply from the clinic
Hello! We want to offer you a solution. Please expand your request by emailing [email protected], including your full name, identification number, and contact phone number. You can also contact us at PBX: 6013144300. We will be waiting for your response.
That place is terrible, it's too expensive, many times I've waited an hour to be seen, the doctor doesn't dedicate the necessary time, it seems like they don't care about the patient but about the number of clients, I even have a lawsuit against that clinic.
Reply from the clinic
Hello, Lorena! We want to offer you a solution. Please expand your request by emailing [email protected], including your full name, identification number, and contact phone number. You can also contact us at our PBX: 6013144300. We will be waiting for your response.
Terrible service. They honestly don't know how to respect people's time or schedules. Disgusting service and zero attention. Until they see you out of your mind, they don't deign to treat you. They shouldn't even give you a star, because this place is a total mess. Doctors arrive whenever they want and then have the nerve to make you wait.
Reply from the clinic
Hello We want to offer you a solution. Please expand your request by emailing [email protected], including your full name, identification number, and contact phone number. You can also contact us at PBX: 6013144300. We will be waiting for your response.
I don't like to speak negatively, but I think they have a lot of room for improvement. I think they should be more considerate of the patient; everyone seems rushed. When administering anesthesia, they should be more aware that we're not made of wood or that we can't feel anything.
Reply from the clinic
Hello! We want to offer you a solution. Please send your request to [email protected], including your full name, identification number, and contact phone number. You can also contact us at PBX: 6013144300. We will be waiting for your response.
The people who work at this Tequendama location are unprofessional. They don't keep appointments, they're late, and they have no idea what they're going to do for the patient. They almost gave my daughter a completely different treatment than orthodontics; instead of orthodontics, they were going to do teeth whitening. Every time I go with her, they come up with something else that has nothing…
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to do with what she needs. It's awful.
Reply from the clinic
Hello, Ana María! We want to offer you a solution. Please expand your request by emailing [email protected], including your full name, identification number, and contact phone number. You can also contact us at PBX: 6013144300. We will be waiting for your response.
I'm giving it one star because it can't be less. The service is terrible; it seems the only time that matters is theirs. This is the second time they've done this. They schedule me for one time only to see me an hour later. It's outrageous! They try to do too much. If the appointment is for 11:15, it should be at that time or at most 10 minutes late, but 45 or 60 minutes late??? No, it's…
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completely inconsiderate... I'll avoid going back...
Reply from the clinic
Hello, Maria del Carmen! We want to offer you a solution. Please expand your request by emailing [email protected], including your full name, identification number, and contact phone number. You can also contact us at PBX: 6013144300. We will be waiting for your response.
They don't respect the appointment time, there is too much waiting.
Reply from the clinic
Hi Juancho! We want to help you find a solution. Please send your request to … More
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