Reviews of Sonria Clinicas Odontologicas.

I arrived in Soria with a diagnosis from another clinic for a root canal, but in Soria they told me they could save my tooth. They did the procedure; the pain I felt was sensitivity, which is normal when a filling falls out or the tooth is exposed. They cleaned it, and there was no need for a second opinion. It's always better to get a second opinion; sometimes paying a little more saves you more.…

In my experience, the service is very slow; they give you an appointment at a specific time and then attend to you 45 minutes after the scheduled appointment.

The worst place in all of Colombia. I paid for my entire orthodontic treatment in cash, and they took advantage of me. They made me miss trips from abroad, changed my doctor, and the one who continued my treatment removed it, causing my teeth to become crooked again. They didn't take any responsibility for anything. That place should be shut down forever. Don't give me that "I sent a private…

The appointment was scheduled a month in advance. And then we have to wait two hours to be seen.

Good afternoon, I am writing to you again. My case number is 4330548. Once again, I am requesting a refund. I have been waiting for a positive response for two years now. You have crossed the line of abuse. What a lack of respect and irresponsibility! You failed to honor the agreement. I am very frustrated for two reasons: the treatment I received was terrible; I had one tooth fractured and…

I wouldn't recommend this clinic; the costs are very high. I had braces done there a while ago, and it was the worst investment I could have made... zero professionals 🤨🤨🤨 …

The service is extremely slow, more than two hours even if you have an appointment, and there's no water, so they close the bathrooms, leaving you with no way to relieve yourself during the long wait.

The experience wasn't very satisfactory, as they give an initial price (which is quite expensive) and don't mention that there are additional costs within the treatment; in my case, it was a plate that goes on the back of my mouth (palate), which increased my fee by approximately 280,000 pesos. They're supposed to do an evaluation for this, so next time they should make sure to discuss it…

I lost money and time due to their negligence in losing my treatment documents, which forced me to abandon my treatment and start at another provider. They also charged exorbitant additional fees.

I had a treatment for which the appointments were scheduled early, I always arrived on time and was attended to promptly, the staff is friendly and attentive.

They don't answer the phone lines

Waiting times are excessive; you can spend up to two hours waiting, and they serve you without any order.

Never take anyone there. They damaged my wife's bite, and on top of that, ask for copies of everything. We paid something and then they made excuses and changed it. They steal, and the quality is terrible. The worst dental clinic in Colombia.

I'm paying for my wife's treatment, which is very expensive, and they scheduled an appointment for 8:00 a.m. When we arrived, they said the doctor hadn't shown up. We waited two hours and weren't seen. We had to leave because we had other things to do. If it's a private procedure and we're paying high prices, they should provide better service and not make people waste their time.

The service is very good, the staff is friendly, but what is really annoying is the unpunctuality; they never attend to you at the appointment time. I have had to wait several times for up to an hour to be seen. I don't understand why they assign a time if they never end up keeping it.

Good

That place is terrible, it's too expensive, many times I've waited an hour to be seen, the doctor doesn't dedicate the necessary time, it seems like they don't care about the patient but about the number of clients, I even have a lawsuit against that clinic.

Excellent service, I loved the attention.

Terrible service. They honestly don't know how to respect people's time or schedules. Disgusting service and zero attention. Until they see you out of your mind, they don't deign to treat you. They shouldn't even give you a star, because this place is a total mess. Doctors arrive whenever they want and then have the nerve to make you wait.

I don't like to speak negatively, but I think they have a lot of room for improvement. I think they should be more considerate of the patient; everyone seems rushed. When administering anesthesia, they should be more aware that we're not made of wood or that we can't feel anything.

Good service and easy access

The people who work at this Tequendama location are unprofessional. They don't keep appointments, they're late, and they have no idea what they're going to do for the patient. They almost gave my daughter a completely different treatment …

I'm giving it one star because it can't be less. The service is terrible; it seems the only time that matters is theirs. This is the second time they've done this. They schedule me for one time only to see me an hour later. It's outrageous! …

They don't respect appointment times, there's too much waiting.