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Patients

Reviews of SmiLings Dental Clinic.

Johor Bahru, Malaysia. 104 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 104 reviews

5 98
4 1
3 1
2 2
1 2
Angeline Lim via Google 5.0 out of 5
I went to Smiling Dental Clinic for regular cleaning by Dr Tan. I’m very comfortable with Dr Tan she is gentle, caring and very detailed. Great job👍🏻 …
Reply from the clinic

We truly appreciate your visiting SmiLings Dental JB, and we’re grateful for the trust you’ve placed in us. We sincerely thank you for your support.

Shannon Ching via Google 5.0 out of 5
I had a really good first-time experience here at SmiLings Dental Clinic. Dr Ezza and her assistant did a great job in scaling and polishing of my teeth. Dr Ezza was really nice and easy to talk to. She didn’t pose any judgments when I …
Shawn via Google 5.0 out of 5
It was a pleasant experience. The dentist was patient and detailed. The receptionist was friendly and helpful. Reasonable price. 👍 …
Tan Jacklin via Google 5.0 out of 5
A visit to smilingsdental Sometime back in April a friend recommended me to above clinic to have a new denture fixed I was very quickly scheduled to see Dr Tan Yann Ling the next day Dr Tan carefully explained to me a few options of denture of which I chose the colbart chrome denture She very professionally explain to me that fixing a denture will not be as comfortable as the original On…
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that same visit she very gently did a few mouldings for my new denture To my surprise the moulding was so carefully n professionally done I felt so relaxed n good Was asked to return in two weeks time to try the moulding to see whether any adjustment needed Another appointment was made in two weeks time to try in denture A little adjustment was carefully done to make sure it’s comfortable n well fitted After the Technician has finally completed constructing my denture in I was finally called to the clinic to collect my denture n have them fixed on The next day Dr Tan was so concern n message me to inquire whether everything was ok with my denture n that she can fixed an appointment for me if I need some adjustments Today I want to say thank you Dr Tan for a job well done I will stronhly recommend my friends to go to smilingsdental JB if they need some dental care n advice From Mdm Tan

m k via Google 5.0 out of 5
I highly recommend Smilings Dental Clinic in Johor Bahru. I had struggled with insecurities about my teeth for years - chipped front tooth, discolored fillings, uneven sizing, and staining from my coffee addiction. I finally decided to look into getting porcelain veneers and found Smilings Dental. The process was so smooth and comfortable. Dr. Tan and her team were incredibly patient and…
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d helpful, guiding me through the entire journey. They did an excellent job shaping and customizing the veneers to perfectly fit my teeth. I'm so thrilled with the final result - my new smile looks absolutely gorgeous.

Shahfii via Google 5.0 out of 5
Pleasant visit. Good reception, neat interior. Dr Eileen was gentle with my girl, and advised objectively on the next steps to ensure future healthy teeth to my daughter. Good location, with ample parking.
Richard Thien via Google 2.0 out of 5
Shady reservation procedures. Said they only had 1 slot at 9am but when I arrived, they told another patient (on the phone) that the next slot was 1030. Felt more like a sweatshop for money. Speedy tho. Cleaning and polishing took under 20 mins. RE: Apmt attempt 1: Booked for 25-Feb on the 16-Feb. Informed on the 23rd-Feb to reschedule. I didn't give a reason. Rescheduled to 10-Mar. Apmt attempt…
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pt 2: Request to reschedule 10-Mar booking due to elbow injury (informed on 4-Mar). Rescheduled to 19-Apr. Requested for scaling AND/OR filling if required due to first visit. Smilings remarked that they ONLY had 9am booking on the day. Actual appointment: Arrived late by 15 mins. Doctor asked if I have discomfort. I told her I did on one tooth. If I can recall there was no response after I told her one tooth isn't comfortable. Proceeds to speedy scaling. Before starting scaling, I asked, so you're not gonna check it ? Proceeds to give change of facial expression (may not be true as this point is one sided) then quick X-ray before scaling. After appointment, went out to the reception area, nurse receives a phone call and says there is booking for 1030am?? After the Google review, they called me to say that there was a "misunderstanding". My impression and Q&A for Smilings. 1. First visits are given 1 hr. Should you need any filling (you won't know until you visit and you won't know how many you have), have to book another appointment. They will not do anything else unless SPECIFICALLY specified. 2. Appt allocation is based on whether or not you show up for the first booking. Reasoning and rescheduling will place you on a lower priority regardless of where you are from. 3. Each doc is given a specific amount of time for patients based on what is requested of them. No more no less. Q&A for Smilings. 1. Will time allowances be given to people that visit Smilings if they are from SG ? 2. Will a second visit be required if you find more cavities that you expect? 3. Am I able to tell how many fillings are required before the first visit ? 4. Will you consider other circumstances to which a cancellation or rescheduling be required? 5. Will you check for cavities only when instructed?

Reply from the clinic

Hi, Mr Thien. Thank you for your feedback. So sorry that your appointment doesn't match your expectations. … More

Man Zhang via Google 5.0 out of 5
I went to do my crown dentures with Dr Tan Yann Ling. It has been a positive and pleasant experience under her care. I must say she is a very detailed, careful, meticulous and professional dentist. She pays attention to all the small details in making sure i got the right fixtures and minimal pain. I would definitely come back to her again to have my yearly check and recommend my friends and…
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relatives to her for her excellent service.

Vikie Chu via Google 5.0 out of 5
SmiLings Dental Clinic was the first dental clinic that I’m found in JB. So glad I’m encounter Dr.Tan here. She is very friendly, skilful and patient. I’m a person very scare to visit dental clinic, but this is the only clinic I’m will keep visit to check my teeth.
Yew Kit via Google 5.0 out of 5
I was introduced to Dr Eileen by a friend who comes here regularly for his dental needs. Having had trauma from primary school dentists who constantly scolds and am angsty about my teeth growing up, I never have had a pleasant experience at the dentist. Dr Eileen was patient, kind and reassuring as a professional; she recommended needed treatment as well as shows care/ concern for her patients…
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ts (asking me to let her assistants know should there be any excessive bleeding after extraction) . I would highly recommend Dr Dileen to all my friends in a heartbeat.

Shijing Tan via Google 5.0 out of 5
Dr. Tan and her staff are excellent. They are professional and friendly take the time to explain everything to me. Highly recommend!
Ronald Liu via Google 5.0 out of 5
Fast and great service! Thank you Ms. Dentist for the advice given
w l via Google 5.0 out of 5
Me and my wife went there 3 times In general, excellent service, such lovely nurses and dentists. The price also open and reasonable. You would never regret. Dr.Eilleen> YOU ARE THE BEST!
nd F via Google 5.0 out of 5
It was the most comfortable dental treatment I've ever experienced. Though her young appearance, Dr. Joey's professional treatment was impressive. She is very empathy and very passionate towards her job. Highly recommended this clinic.
Daniel Liu via Google 5.0 out of 5
SmiLings Dental Clinic was the first and only clinic to respond to my queries via WhatsApp. Their response was prompt and spot on. My 2 sons and I had all our teeth washed, 2 cavities filled and 1 tooth extracted by two able and friendly dentists. Finally, the charges were totally reasonable!
Nana Tan via Google 5.0 out of 5
Doctor Joey is the best! I don’t feel any uneasiness and after treatment the teeth after scaling do not feel sharp at all three of us at ringgit 450. cleaning scaling polishing price range 100 to 150 per pax. Operative hours 10am to 6pm. Appointment required
King Koon Koh via Google 5.0 out of 5
Booking was hassle free. It was the least painful dental visit I had for a scaling. I appreciate that my dentist (Dr Joey) actually used flossing to clear the "rubbish" between my teeth instead of using the instruments. Dr Joey also …
Foo Wee San via Google 5.0 out of 5
One of the best dental experiences I have ever encountered. Dr. Eileen was super sweet and kind. I did scaling, polishing and 1 round of teeth whitening here. Prices were affordable, clinic was clean and hygienic, and all staff members were super polite. Dr. Eileen paused in between my scaling process to ask me if I felt any discomfort, and if I was comfortable enough to continue or do I need a…
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break – a much-needed gesture I have never experienced before. Appreciated it a lot! Would continue coming back here for dental services! :)

Wayne He via Google 5.0 out of 5
The clinic is clean and bright. All the staff are friendly and helpful. Doctor is efficient and highly-skilled, extracting my teeth nicely without feeling any pain.
may lay via Google 5.0 out of 5
Dr.Jenny Lee Because of her, I can smile with confidence now, I’m truly grateful to her. She is gentle and very patient. The staff are also very warm and welcoming. Thank you all 🫶🫶🫶 …
Lee via Google 5.0 out of 5
I’m really impressed with Dr. Joey’s prompt and efficient care. She took the time to make sure everything was properly treated and handled with great confidence and attention to detail. I truly appreciate her professionalism. The receptionist was friendly, and the nurse was helpful too. They even followed up afterwards to check on me. Thank you!
Jack via Google 5.0 out of 5
Very clean clinic and the staff were all friendly and accommodating. Did scaling and air polishing as recommended by Dr Jenny and I can see the results immediately. It's also totally painless and not a drop of blood was harmed. Highly recommend!
Quek Nigel via Google 5.0 out of 5
Dr. Jenny is was a boss who scaled and polished my teeth very professionally, and gave me tips and pointers as to how to maintain good oral hygiene. Smiling's is the best dental clinic I have been to as they really go all out to give the best service!
RS via Google 5.0 out of 5
My wife and I recently visited SMILINGS in Johor Bahru, and we were honestly impressed from the moment we stepped in. The place is clean, modern, and welcoming, you immediately feel at ease. The staff were incredibly friendly and professional. They took the time to explain every step clearly, without rushing or making us feel overwhelmed. Both of us felt very well taken care of, and the dentists…
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s were gentle, attentive, and clearly skilled at what they do. You can tell they genuinely care about patients and take pride in their work. From the consultation to the actual treatment, everything was smooth, comfortable, and reassuring. We walked out feeling happy with the service, and it’s definitely a place we wouldn’t mind returning to for future dental needs. Highly recommend SMILINGS to anyone looking for trustworthy and excellent dental care in JB!

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