Patients
Reviews of Smilex.
Mexico City, Mexico. 52 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 52 reviews
Very friendly and helpful service. They explain everything very well and professionally. Super affordable prices 😁 …
The doctor is incredibly attentive, the treatment I received was completely painless, and the prices are very affordable; they have all the necessary equipment for the treatments. I highly recommend this clinic!! ☺️
Besides doing a good job at an affordable price, they let you play your own music and have good conversation topics.
I had a molar extraction and the service was excellent, as well as affordable.
Reply from the clinic
We're glad to hear you felt comfortable and satisfied during your visit. Welcome to the SmilexTeam 🦷🫶🏽 …
I had an appointment with Dr. Michelle today and was delighted with the care she provided. She's very kind, and I liked the work she did. Congratulations! I definitely recommend her.
Reply from the clinic
We're glad to hear you felt comfortable, thank you for letting us protect your smile 😃 and welcome to the Smilex Team 🦷🫶🏽 …
Excellent service. I wore braces with them for a year and a half. It's been a year since they removed them, and my teeth are still intact thanks to daily use of the retainer they made me.
Reply from the clinic
We're glad to hear your treatment was successful, and thank you for trusting our team. Welcome to the SmilexTeam 🦷🫶🏽 …
Dr Nereida Rivera is an excellent dentist. She is very thorough in doing a complete dental assessment. This past week I had a dental cleaning with her. It is probably the best cleaning I’ve had + I schedule them every 3 to 4 months in Toronto where I’m visiting from. She also did a panoramic X-ray + made me a nightguard which fits perfectly. She is very personable + keen to answer any questions…
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s you may have. I plan to see her when I visit Mexico City again + wouldn’t hesitate to recommend her. The costs + professionalism of this clinic + Dr Rivera are unbeatable.
Reply from the clinic
We're glad to hear that the service you received during your visit met your expectations. We look forward to your return to Mexico City and welcome you to the SmilexTeam 🦷🫶🏽 …
Terrible experience. A misdiagnosis and unprofessional attitude from the doctor who performed a procedure that only wasted time and money. She didn't properly diagnose the need for a wisdom tooth extraction, which she denied was necessary from the first appointment. Three consultations later, when the pain was already very intense, she suggested an appointment with a specialist. Her "treatment"…
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was unprofessional: an analgesic and lemon ice, without even providing instructions. Her attitude was: "If you want to look elsewhere, no problem." Definitely not recommended.
Reply from the clinic
We regret that you lied in your post, since the doctor told you what you should do. I assume you are the husband or partner of the patient who arrogantly confronted the doctor as if you were a healthcare professional. All procedures have a protocol; if you don't follow it, it's none of our business. It's good you sought another opinion; we don't treat patients like that. Have a nice day 🙂
You get what you paid for… I saved money and got a few fillings done whilst in Mexico City, 1 fell out after a week, 1 fell out after a month and 1 fell out after 2 months. One is still in. Wouldn’t recommend
I was satisfied with the care they gave me and the treatment for my first decayed molar. They are very good at what they do. I went to José Luis and he was always very attentive, answering my questions as best as possible.
Reply from the clinic
We're glad to hear you received excellent service and that your questions were answered. Welcome to the SmilexTeam! 🫶🏽🦷 …
Good clinic. English-speaking doctors. Helped me with removing my retainers and provided valuable consultations.
A great clinic and a wonderful dentist, Jessica. I highly recommend her. Everything was neat, painless, and professional.
I'm only leaving a review because my experience did not match my expectations based on the other reviews I'd read. The place was hard to find and not in the best neighborhood. The office was very simple, despite suggesting it caters to foreigners. The person who did my cleaning was late, seemed to be surprised I had an appointment at that time, and not at all friendly as mentioned in other…
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reviews. The cleaning felt rushed, and he ran the polisher motor against my teeth 3 times. This just did not seem like the kind of place that caters to foreigners as advertised in the reviews and on their website.
Reply from the clinic
We regret to know that the office is simple to your expectations, not for nothing for nothing foreigners travel only to carry out their treatments with us, we hope that on your next visit you will go to better located areas Polanco, Santa Fe etc.
Professional & great service! Much better care than I get in the US at a fair price. Highly recommend
Reply from the clinic
Thank you for your trust in our team and Welcome to the SmilexTeam🦷 …
My wife and I had a great experience here. Cleaning and polishing was fast and very efficient. José, the dentist, was super friendly and made us feel very comfortable throughout the whole process. Would definitely recommend his service to my friends and family.
Reply from the clinic
A pleasure to meet people from other countries, including from another continent. We look forward to seeing you and your wife soon! Welcome to the SmilexTeam
Terrible experience. I went for a routine cleaning and the dentist used an ultrasonic pick that destroyed the gaps between both front teeth top and bottom. I didn't have any gaps prior to this appointment see the photo. Now I need thousands of dollars to fix the holes created
Very kind and friendly service. They explain everything very well and are very professional. Super affordable prices 😁 …
Incredible service!! Very memorable, the dentists were very friendly, they explained all my questions and gave me treatment options… I won't change them from now on 😃 …
Incredible service, very good treatment and the best, I felt very good, thank you, highly recommended
Excellent dental surgeons work here, with great professionalism and human warmth, they make you feel safe when performing the procedures, which is appreciated because going to the dentist is not always pleasant, but here they definitely make you feel very calm and confident.
Excellent quality and service, especially attention to people with hearing impairments, the best 🙂 …
Excellent service, the doctors are very friendly, extremely careful with the treatments, and they explain everything very well...highly recommended
The service is amazing, they're very professional, and the work they do on your teeth is pure wonder. I highly recommend them.
Completely personalized attention, very thorough procedures, and Doctors Jessica and Luis are very dedicated to their work. I highly recommend them!!! 🦷🦷👍👍 …
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