Patients
Reviews of SmileTag Dental Clinic.
Bangkok, Thailand. 89 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.8 out of 10
Overall score
Local Bangkok dental clinic on Ramkhamhaeng Road primarily serving Thai residents. Dr. Prim and Dr. Foon are named, appointment reminders are proactive, and routine procedures are well-regarded by local patients. A serious 1-star documents a wisdom tooth case where debris was left in gums causing hospital-confirmed gum damage, and a second complaint alleges GP misrepresentation. Limited tourist appeal in an outer Bangkok residential location.
Authenticity
6/104.84/89 Google rating triggers LIGHT tier (-1 auth). Reviews are predominantly Thai with one clear international patient. Facebook-only website limits verification. Rating is roughly consistent with genuine mixed feedback.
Treatment quality
6/10Dr. Prim (extractions), Dr. Foon (filling) named. Wisdom tooth extraction success confirmed many times. Critical 1-star: extraction debris left in gums causing gum damage confirmed by a separate hospital, GP not a specialist.
Cleanliness
7/10Consistently described as very clean with modern equipment and parking. Restrooms described as clean. No hygiene concerns in positive reviews.
Team
6/10Two named doctors. Appointment follow-up call reminders confirmed. However, serious 1-star alleges GP performed specialist procedure without specialist skill. Staff speak politely across reviews.
Price value
6/10Social security accepted, installment plans available. Charged 150 THB consult fee when referring out, criticized by 1-star. Cleaning+whitening 4,000 THB for international patient. Pricing moderate for outer Bangkok.
Tourist suitability
4/10Bang Kapi/Ramkhamhaeng Road is outer Bangkok residential area with no significant tourist draw. One English-language international patient found. No walk-in tourist orientation. Limited English communication beyond basic.
What comes up well
- Dr. Prim (extraction specialist) praised for painless wisdom tooth removals
- Social security accepted and installment payment plans available
- Appointment reminder calls for regular checkups confirm patient care culture
- Modern equipment, clean facility, parking available on Ramkhamhaeng
Points to weigh
- LIGHT manipulation: 4.84/89 reviews; Facebook-only online presence
- 1-star: wisdom tooth debris left in gums; hospital confirmed gum damage; GP not a specialist
- 1-star: 150 THB consult fee charged when referring out; GP quoted 2x competitor price for simple filling
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 89 reviews
The service is very good. The doctor is very patient (a million times). I went to have my wisdom teeth removed and had a filling. The doctor explained well, was understanding, and was also kind. ^^ Most impressive 😊 💓 …
Did cleaning and whitening there, together 4000 baht, dentist really kind and professional, really carefully, good experience
The doctor gave very good advice. The clinic is clean and there is parking in front of the shop.
The doctor is very skilled. I came out without any tooth pain. I will make this my regular dentist.
Just give a rating to the service staff at the clinic (good personality). I waited for a really long time and didn't get it done. The people who came later, whose names were on the clinic's website, got it done right away. They made an appointment but didn't make it on time. If you don't have the clinic's name, I recommend not walking in. 👎👎👎 (I've already edited the review, but I won't use…
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the service anymore. Queue management should be improved. It's not like you make an appointment at this time but then all the clinic's patients come and cut in line. That's too much. 😊)
Reply from the clinic
We apologize for any inconvenience. Due to a patient who made an appointment but arrived late, we are requiring that patients who arrived on time see the doctor first. However, we appreciate your feedback and will make improvements to ensure the convenience of all our patients.
The doctor explained very well and did a great job. It didn't hurt as much as I thought. The clinic is clean.
I just used their services a little while ago (my first time). The doctor gave excellent advice, and the assistants and counter staff were very polite. I was very impressed. The clinic is spacious and very clean. I highly recommend it!
The place is clean. The doctor is kind and gives very good advice.
The good reviews bought me here. On entry the property is extremely clean and fresh. The receptionist was helpful and organised me a clean & polish. I went through straight away. The dentist spoke excellent English and made me feel very comfortable. The clean was the least painful clean I’ve ever had! Normally in UK & NZ it’s painful and I bleed lots. The dentist and assistant were really gentle…
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with me. Thank you so much, I’m really happy with my teeth 😃 Excellent value too…3X the price in England with 2 month waiting list! NZ is more than double the price with a couple of weeks wait. I will be coming back to SmileTag again in the future 🙏
The doctor was very kind, attentive, and gave good advice. He was very gentle. I highly recommend him.
The doctor explained very well, was thorough, and cared for the patient. The shop was clean. The receptionist was friendly.
The doctor was very attentive and caring. They provided good advice and consultation. The place was clean, safe, and the price wasn't too high. 💕 …
Reply from the clinic
Thank you for trusting the clinic to take care of you.
The doctor gave very good advice. The staff provided excellent service. The place was clean and not crowded. There was parking and it was very convenient to travel.
The clinic is clean, the doctor is lovely, provides good advice, and is very gentle. I was very impressed.
The clinic is clean, there's parking, and the dental work is affordable.
The doctor was very friendly, gentle, and provided excellent service. ❤️
The clinic is beautifully decorated and very cute. The doctor was very gentle. I will definitely go back again.
The doctor was very gentle. The clinic is beautiful and the service is excellent. ❤️
The service was excellent! The technician was very gentle and lovely. I highly recommend this service.
Completely renovated, looks modern and cute, both the place and the doctors. There is also parking in front of the clinic.
All the doctors are lovely, and the service is excellent.
The clinic is clean, the doctor provides good consultation, and the staff are very kind and lovely. 👍🏻✨ …
I've been using their services for a very long time. I highly recommend them to anyone planning to get treatments here. I always see Dr. Anongnat; she's lovely, friendly, has a gentle touch, and the prices are reasonable. I've never gone anywhere else! Jigsaw at the reception desk is also lovely, polite, and helpful. This is our family's regular clinic now.
I had my wisdom tooth extracted today. I want to say that the dentist was very gentle and worked very quickly. All the staff were lovely and very polite.
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