SmileJet

Patients

Reviews of Smilemporium.

Mexico City, Mexico. 68 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 68 reviews

5 63
4 0
3 0
2 1
1 4
miguel rivera via Google 5.0 out of 5
Besides being an EXCELLENT dentist, and I'm not the only one saying this, but 206,000 other people agree 😁, he's also an excellent human being. If you want a perfect smile, he's the one to choose. …
Errol Augusto Yrausquin Briceño via Google 5.0 out of 5
The experience was fantastic. I was treated in Caracas. Although he's always traveling between Mexico and Venezuela, I waited for my turn, and the whole process was wonderful.
mirian tarache via Google 5.0 out of 5
I haven't been treated by you yet, but it would be an honor to be treated by you. You have extensive experience; you were the official dentist for beauty pageants. You clearly do impeccable work with love and dedication. Best of luck!
Gineska Duque via Google 5.0 out of 5
Hello everyone, good afternoon. I haven't had the opportunity to see the doctor yet, and I want to emphasize that it's one of my dreams that I know will come true soon. I've followed his work for many years, and I'm fascinated by his work, his ethics, and his human qualities. Even without knowing him personally, it's clear he's a wonderful human being and professional. God bless you and your…
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family always. ❤️ Greetings, Doctor

Ramses Granado via Google 5.0 out of 5
Excellent attention, they have a very professional team fully dedicated in all the necessary areas so that one leaves wearing a beautiful smile. With offices in Caracas and Mexico, they offer the best care with the best results at an international level!
Hugo Barbagallo via Google 5.0 out of 5
Smilemporium and Dr. Maarten were without a doubt the best decision I could have ever made. I live in the US and even when I usually had to take two flights to make it to Mexico City once a month for 6 months, it was totally worth it. Not only because of the top notch service and professionalism but also because of the results achieved from orthodontics to the esthetic treatment plan. They were…
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extremely supportive and accommodating in every step of the way from the online consultation until the day I finished my treatment. They made it easy for me, even when I was living in a different country and different time zone. Thank you so much, Smilemporium team! Definitely the best experience I could’ve asked for!

LeAnne Nguyen via Google 1.0 out of 5
I found Dr. Maarten on Instagram, based on pictures of his great work. I asked him if he works with international patients, and he said absolutely, that that was 70% of his business. I know for sure that can't be true. If you are international and are thinking about Dr. Maarten, I recoommend you reconsider. Here's the breakdown. I paid $75 for an online consultation. Uploaded a ton of pictures.…
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Requested to schedule the appt. The assistant contacted me. He/She does not speak English effectively, but did their best. Told me appts were only available in the morning at 9 or 9:30 AM PST, which is 7 AM for me. The earliest appt was 2.5 weeks away. I accepted the early hour, since I already paid my fee and uploaded all the pics. 3 days before the appt I got a reminder text, and a request to send pictures again, to the Dr. directly. I told them I already uploaded all of those to their system, they need to share it with the Dr. directly. (Why do I need to do it again??). I got a reminder text again the night before my appt. Then on the appt, I logged in, and waited. 10 minutes no response. I tried calling the Dr. directly, no response. I messaged the assistant, the assistant says, don't worry, Dr. will be there. No indication of when. Then I get a message that says they'd like me to reschedule to 7 AM the next day. Throughout this conversation, the assistant gave up on English/Google translate altogether and just messaged me in Spanish. Understandable, given the office is in Mexico, but NOT a good experience if you say 70% of your business is International. I had to ask 3x for a refund and didn't quite understand what the assistant was telling me. This is not professional. If they can't get their act together for an appt, or at least communicating around an appt, I can't trust them to be reliable or timely for an international visit to get work done.

Marcia Rincón via Google 5.0 out of 5
Excellent service, all the staff were very attentive. All the dentists were very good and, above all, professional in their work. 100% Recommended
Kenya Pintor via Google 5.0 out of 5
The best dental clinic, extremely professional, the attention and work are immediate. My husband and I are very satisfied with the results.
Jose David Mujica via Google 5.0 out of 5
World-class dental and aesthetic service with a high level of professionalism from the first contact to the attention of Dr. Maarten. They are very organized team, ready to assist you from the very basic! I’m so happy with my smile!
Maarten Van Den Berg via Google 5.0 out of 5
The experience at Smilemporium was absolutely incredible. They have a fantastic team of professionals, from dentists and specialists to dental assistants, receptionists, and administrative staff. Their facilities are sensational, designed to provide a unique experience in designing your smile, all with the best in the business. 100% recommended! If you're looking to change your life with a new…
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w smile, this is the place for you!

Andrea Desenvirale via Google 5.0 out of 5
You leave with a smile for many reasons. The facilities are simply spectacular, the staff is wonderful, the energy is great, and from the moment you walk in, you feel like you're in the hands of the best, most comprehensive professionals; they have specialists for every situation.
Jorge Villalobos via Google 5.0 out of 5
Smilemporium is a complete 360-degree experience. They have top-notch facilities, and Dr. Maarten's entire team is incredibly friendly and professional. I highly recommend them! They're doing an amazing job with my smile 😃 …
Julio Cesar Marin Toledo via Google 5.0 out of 5
Excellent facilities, the doctors' experience in care, especially that of Dr. Maarten, is the best. Grateful for my smile!
Mariana Muñoz via Google 5.0 out of 5
Without a doubt, this is the best option! Excellent service, they made me feel right at home, and on top of everything, they're the best hands you could entrust your smile to. I'M SO GLAD THEY'RE IN MEXICO CITY!
Daniela Ramirez via Google 5.0 out of 5
They are the best. Dr. Maarten and his clinic are the best in all of Mexico City. Excellent facilities and attention from his entire team. Highly recommended.
Pepe Ayala via Google 5.0 out of 5
Excellent service at Smilemporium and Dr. Maarten is great and has a wonderful team.
Johnny Morales via Google 5.0 out of 5
I'm thrilled to have Dr. Maarteen and his wonderful team in Mexico City. The clinic is state-of-the-art, located in the towers of the iconic Plaza Carso. The facilities and equipment are top-notch, and the service is spectacular. I've followed him since Venezuela, and his work is impeccable—a true sculptor of perfectly natural smiles. He offers all dental services and is highly recommended!
giovanni duque via Google 5.0 out of 5
This is my second smile makeover done by Dr. Maarten. I traveled from Miami to Mexico for my treatment, and I'm extremely satisfied with the work and the staff. I highly recommend them for top-notch dental treatment. Thank you to the Smilemporium team for your amazing team of professionals.
genette herrera via Google 5.0 out of 5
Dr. Maarten! One of the best dentists in Venezuela and the world, along with Philip and Anita, provides the best service and advice to achieve the perfect smile! And the administrative stars, Andreina and Javier, are always a pleasure to talk to! They are all so lovely, and I wouldn't trade them for anything 💫 I'm so lucky to have them in Mexico City now!

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