Patients
Reviews of SmileBox Dental Clinic Thonglor Sukhumvit.
Bangkok, Thailand. 200 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.2 out of 10
Overall score
A modern Thonglor Sukhumvit clinic with CBCT technology, multilingual staff, and strong expat-focused service founded by Dr. Vishesh and Dr. Vikram Bhatia. Consistently praised by Western visitors for transparent pricing and professional outcomes. One recurring complaint about appointment wait times for Invisalign patients.
Authenticity
8/10Founded 2020 by Dr. Vishesh and Dr. Vikram Bhatia. 40+ multilingual staff, CBCT technology. Avg 4.84 with detailed Western expat reviews across 10+ nationalities.
Treatment quality
8/10Two implants completed to 'flawless' result per expat reviewer. Dutch reviewer rates higher than Netherlands and Dubai clinics. 2-year expat patient confirms consistent quality.
Cleanliness
8/10CBCT confirmed. Multiple reviewers describe well-run, clean clinic. German reviewer and others confirm professional equipment and standards.
Team
8/10Dr. Kim (implants), Dr. Neeracha named in reviews. Founders Dr. Vishesh and Dr. Vikram Bhatia named in description. No individual credentials published but described as multilingual specialists.
Price value
8/10Dutch reviewer specifically notes transparent upfront pricing and fair value. Peter Hadfield mentions fantastic prices. Sukhumvit/Thonglor location suggests mid-to-premium Bangkok pricing.
Tourist suitability
9/10Thonglor Sukhumvit location ideal for expats and hotel tourists. English confirmed by multiple Western reviewers. Multilingual (40+ staff). No airport transfer but walk-in accessible to Bangkok tourists.
What comes up well
- Founded by Dr. Vishesh and Dr. Vikram Bhatia; 40+ multilingual dental professionals
- Dutch reviewer rates higher than Netherlands and Dubai clinics visited
- Transparent upfront pricing confirmed by multiple reviewers
- CBCT imaging technology in-house
- 2-year expat patient confirms consistent quality
Points to weigh
- Recurring wait time complaints for orthodontic appointments (Invisalign patients)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
I recommend it, high-end firm, excellent welcome and support! Perfect.
Reply from the clinic
Thank you so much, Vincent! We’re glad you enjoyed your experience and felt well supported. We look forward to seeing you again!
Very professional very clean which is important really nice staff and good prices
Reply from the clinic
Thank you for your wonderful review, Lloyd! We’re glad you appreciated our professional care, cleanliness, and friendly staff. We look forward to welcoming you again soon!
Great service from the reception desk to the dentist! They even provided a free online consultation since we initiated the inquiry. If you’re looking for quality service, hassle free consultation and outstanding results, here’s the right dental clinic.
Reply from the clinic
Thank you so much for your kind words, Sithu! We’re glad you felt well taken care of from the reception desk to the dentist, and that the online consultation was helpful. We can’t wait to see you again!
Great care and communication. The service was quick and efficient. I was offered a procedure on the same day as my consultation. transparent and affordable prices.
Reply from the clinic
Thank you for your review, Gabrielle! We’re glad you had a smooth and transparent experience. Looking forward to seeing you again!
**Disappointing and Discriminatory Experience!!!** I wish I could give zero stars for the terrible experience I had at this clinic. …
Reply from the clinic
Dear Nakama Saroffy, Thank you for sharing your feedback. We are concerned about your review, as we … More
Very good service and professionalism! Would recommend for other expats working abroad or people traveling in the area. Great choice for a dentist.
Reply from the clinic
Thank you for your kind words, Devy! We’re glad you had a positive experience and appreciate your recommendation. We look forward to welcoming you again!
Dr. Kim at SmileBox Dental is in a league of his own, precise, attentive, and professional. My two implants are flawless, and the process felt seamless from start to finish. …
Reply from the clinic
Response from the owner Edited 7 months agoThanks so much for your review, Chris! We’re glad everything went smoothly and that you’re happy with your implants. We really appreciate your kind words and look forward to seeing you again!
Been there for cleaning and whitening. Very professional and dedicated team. Had a great experience.
Reply from the clinic
Thank you so much, Milad for your review! We’re glad you had a great experience with our team and enjoyed your cleaning and whitening. We look forward to seeing you again!
Everything was so smooth and fast it was wonderful. All staff were friendly and caring about my comfort. 10/10 I will return. Also they don’t make you cover your face which was amazing :):)
Reply from the clinic
Thank you for your review, Wesley! We’re glad everything went smoothly and that you felt comfortable. Can’t wait to see you again!
Great service and friendly staff at a fantastic price 😊 …
Reply from the clinic
We appreciate your kind words, Peter! Glad you enjoyed our service and friendly team.
Very well run, clean clinic well trained staff and great experience
Reply from the clinic
Response from the owner Edited 7 months agoThank you for your review, Frank! We’re glad you had a great experience and appreciated our clean clinic and dedicated team.
I have been a Patient of Smile Box for over two years. I have had a few small issues with my teeth and Smile Box always did a great job. …
Reply from the clinic
Thank you for your kind words, Earl! We’re delighted you had a great experience and truly appreciate your recommendation.
Dr. Neeracha and Sweety really took care of me on my visit. Really world class service. Thank you!
Reply from the clinic
Thanks so much, Mantas! It’s wonderful to hear you felt well cared for by our team.
Super professional Clinic. Probably the best dentist I’ve been at considering I’ve been in the Netherlands, Dubai and now here in Bangkok. Very transparant about the upfront cost and the prices are fair for the value they deliver.
Reply from the clinic
Response from the owner Edited 7 months agoThank you so much, Franck! We’re really glad you had a great experience and appreciate your kind words about our team and care.
Very professional. English is good and instructions are clear. Friendly staff. Found the voucher on gowabi
Reply from the clinic
Thank you for your feedback, Ernest! We’re glad you found our team professional and that the instructions were clear.
I am currently at the dentist office again waiting for my appointment. It has been an hour with no sign of me getting to see dentist for a ten minute appointment for my Invisalign. This is at least the sixth time I have come to this office …
Reply from the clinic
Dear Pamela, Thank you again for giving us the opportunity to speak with you over the phone … More
Excellent care, skilled doctors, clean and modern equipment. The Thai care team, especially Nampetch, explained everything in detail. I highly recommend trying this place.
Reply from the clinic
Thank you very much 😊 Nampetch and the doctor were happy to be of service. We hope to have the opportunity to see you again next time.
It's hard to trust a dentist. I went to this clinic by chance for a cleaning and whitening, and they fixed some imperfections. Honestly, every time I go to Bangkok and need to see a dentist, I know exactly where to go. I'm from Barcelona, …
Reply from the clinic
Response from the owner Edited 7 months agoThank you so much, Carlos! We’re glad Dr. MK and our team made your visit a positive one, and we’re honored to be your trusted clinic in Bangkok.
I had a full dental cleaning and a zoom whitening treatment here. The staff are very professional and knowledgeable and did a wonderful job making me feel comfortable ...and my teeth look great.
Reply from the clinic
Thank you so much, John! We’re so glad you had a comfortable visit and love your new smile!
Very very good dental clinic, excellent, with the best medical staff and customer service
Reply from the clinic
Response from the owner Edited 7 months agoThank you so much, Abdurahman, for your kind words! We’re glad you had such a positive experience with our team and customer service.
I lost a few crowns and they got me up and running in three days. Really good service, very professional. Lea was very helpful and Dr. Pop did an amazing job. Downside, no Muay Thai for a week (yeah,right).
Reply from the clinic
Thank you for your review, Eric! We’re glad we could get you back on track so quickly. We hope your smile—and your Muay Thai—are back in action soon!
My experience was great from scheduling to getting cleaning and explanation of teeth condition and what to do following. Definitely recommend it!
Reply from the clinic
Thank you for your wonderful review, Ej! We’re glad you had a smooth experience and found our care helpful. We can’t wait to see you again!
Dr. Napat Rechaipichitgool is very cute, has a steady hand, works gently, and always explains what he is doing. I like it very much. If anyone wants to have their teeth filled or their teeth scaled, I recommend this place.
Reply from the clinic
Thank you so much 😊 The doctor was very happy and pleased to serve you. I hope to see you again soon.
It’s both fast and clean. They also accommodate customer preferences. The doctors and staff are also nice.
Reply from the clinic
Thanks for the wonderful review! We’re glad you enjoyed your visit and our team’s care. Can’t wait to see you again!
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