Patients
Reviews of SmileBay Dental Surgery - Raja Uda.
George Town, Malaysia. 159 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Lim, Dr. Ian named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Lim
- Partners with leading laboratories for high-quality restorations
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 159 reviews
Friendly doctor and front desk. Very helpful. Rating 5start ++++ for entire experience here.
Reply from the clinic
Hi Winnie, Thanks for your recommendation & 5 Star rating. It's our honor that you gave us … More
Have my dental braces here. Very kind and helpful staff and also professional doctors!
Reply from the clinic
Dear Lanny Tan, Your review has certainly made our day! Thank you so much for the wonderful feedback about our team and of course your support. We're extremely grateful that … More
The environment here is very comfortable and the service is excellent 👍🏻 and very friendly 🥰 …
Reply from the clinic
It's a pleasure to serve you! Your positive feedback is our greatest support and encouragement, and the driving force behind our continuous progress! ❤️ Providing high-quality dental treatment is our consistent standard. We look forward to your next visit!
The dentists and staffs here are quiet efficient and professional in their job. Much recommended.
Reply from the clinic
Dear Benedict, Thank you for your kind review.It was a pleasure to welcome you to SmileBay Raja Uda.It is pleasing to read how much you enjoyed our services.We are glad that … More
Good experience with this clinic. Dr lim very friendly. Staff was helpful.
Reply from the clinic
Dear Yi Qi, Your review has certainly made our day! Thank you so much for the wonderful feedback about Dr.Lim and our team and of course your support. We're extremely … More
Great environment. Dr Lim and Dr Cynthia and also the staffs are very friendly. Satisfied with the great service.
Reply from the clinic
Dear Jecy T, Thank you so much for your positive comments! We are truly grateful to you for choosing us as your dental service provider and giving us the opportunity to … More
Good environment and no delay for appointed time. Had a good experience where Dr Lim will explain before conducting the cavity filling.
Reply from the clinic
Dear jing yi lee, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
I’ve visited this clinic several times for dental check-up and scaling. Dr Lim and the front desk staff are so friendly and welcoming as well as the cozy environment with relaxing bgm makes me feel very comfortable. Overall, I’m super satisfied with the services! Highly recommended! 👍🏻 …
Reply from the clinic
Dear Wanyi Teoh, Your review has certainly made our day! Thank you so much for the wonderful … More
The good doctor and customer service for a patient. You just call and do appointment first before incoming and no need to queue
Reply from the clinic
Dear Izuwan Mohd , Thank you so much for your kind compliment on Google. It is always delightful to … More
I did my braces with this clinic. Very satisfied with my current teeth compared to before, and very reasonable price. The doctor and all staff are very friendly. Highly recommended 👍🏻 …
Reply from the clinic
Dear Muhammad Nazmi Bin Abdul Hadi, Thank you so much for the wonderful feedback about our team. We are indeed very happy to read that you had a great experience with us. … More
Good experience to brace at SmileBay Raja Uda. Good service for front desk and doctor. Any questions to doctor also can explain in details. Thanks a lot
Reply from the clinic
Dear Chai Li, It's such a pleasure to read your kind comments on Google, we are truly grateful for your words.Serving our patients to the utmost satisfaction is always a … More
If you’re looking for a top-notch scale and Polish experience, look no further than Smile Bay Dental Surgery (Raja Uda)! From the moment I stepped through the door, I was treated like a VIP. The reception staff (thank you) was very …
Reply from the clinic
Dear Sarvesh Shamachurn, Your review has certainly made our day! Thank you so much for the wonderful feedback about Dr.Lim and our team and of course your support. We're extremely … More
I had my RCT and crown done by Dr Kan, and the whole experience was very good. The treatment was done carefully and professionally, and I’ve had no issues after that. Everything feels comfortable and natural. Really appreciate his skill and patience—highly recommend!
Reply from the clinic
Dear Ang Wenjin. Thank you so much for your kind words and for taking the time to share your experience! We’re truly happy to hear that your root canal treatment and crown went smoothly and that everything feels comfortable and natural afterward. Dr. Kan always strives to provide gentle, precise, and patient-centered care, so your feedback means a lot to all of us. We’ll be sure to share your compliments with him 😊 It was our pleasure to take care of you, and we’re always here if you need anything in the future. Thank you again for your trust and recommendation! Regards, SmileBay Dental Raja Uda
Good services provided by the team, Dr Kan very friendly and professional screening in PickleSquad Raja Uda.
Reply from the clinic
Dear Yee Huey, Thank you for your kind review. We are happy to hear that you had a good experience with our team and that Dr Kan provided friendly and professional screening at PickleSquad Raja Uda. Your support means a lot to us, and we look forward to seeing you again. Regards, SmileBay Dental Raja Uda
Good services and very professional advices. Dr Kan was so friendly. Nice experiences at here.
Reply from the clinic
Dear Brielle Loo, Thank you for your kind review. We are glad to hear that you had a nice experience with us and that Dr Kan provided friendly and professional care. Your support means a lot to our team, and we look forward to seeing you again. Regards, SmileBay Dental Raja Uda
Consult by Dr Kan, friendly and patiently explain all my question and doubt . Definitely will back to him if dental services require in the future
Reply from the clinic
Dear man man, Thank you so much for your kind feedback. We’re glad to hear that Dr Kan was able to address your questions and make you feel comfortable during your visit. We truly appreciate your support and look forward to seeing you again whenever you need dental care in the future. Regards, SmileBay Dental Raja Uda
The service was excellent, and the doctors were all very gentle.
Reply from the clinic
Thank you for your positive review and support! We are delighted that you were satisfied with our service and the doctor's attentiveness. Your encouragement motivates us to continue striving to provide better service, and we look forward to serving you again.
Consult with Dr Lim .she very good to checking for me.
Reply from the clinic
Dear Loo Cheng Cheng, Thank you for your kind words. We’re glad to hear you had a good experience with Dr Lim. We look forward to seeing you again. Regards, SmileBay Dental Raja Uda
Check up by Dr Lim sze ming. Very detailed. Good
Reply from the clinic
Dear Chew Goay, Thank you for sharing your experience! We’re delighted that Dr Lim Sze Ming was able to provide a detailed check-up and answer your questions. It’s always our goal to make every visit comfortable and informative. We truly appreciate your kind words and look forward to welcoming you back at SmileBay Dental Raja Uda. Warm regards, SmileBay Dental Raja Uda
Dr LimSM is verygood in explaining teeth condition in a detailed way and patient to answer the queries you had.
Reply from the clinic
Dear shirley ang, Thank you for your kind feedback! We’re happy to hear that Dr Lim SM provided a clear and detailed explanation of your dental condition and patiently answered all your questions. Your satisfaction and understanding are very important to us. We truly appreciate your support and look forward to seeing you again. Regards, SmileBay Dental Raja Uda
Dr. Lim's examination was very thorough and clear, and he patiently helped explain things.
Reply from the clinic
Dear Ng Siewyan, Thank you for sharing and your positive feedback! We are delighted to hear that you were satisfied with Dr. Lim's thorough examination and patient explanation. We are committed to providing every patient with a clear and reassuring oral examination and treatment experience. We look forward to serving you again! Regards, SmileBay Raja Uda
Dr Lim Sze Ming is very polite and good service. Very recommended
Reply from the clinic
Dear J N , Thank you for your kind recommendation! We’re glad to hear that you had a pleasant experience with Dr Lim Sze Ming and that you appreciated the polite and good service provided. Your support means a lot to us, and we look forward to seeing you again. Regards, SmileBay Raja Uda
Dr Kan is very gentle and professional. Made the whole dental visit comfortable and stress-free!
Reply from the clinic
Dear Chrissy Tang, Thank you for your kind words and for sharing your experience! We’re delighted to hear that Dr Kan’s gentle and professional care made your dental visit comfortable and stress-free. Your feedback truly means a lot to us. We look forward to seeing you again. Regards, SmileBay Raja Uda
Stepping into Smilebay, I met Dr. Chew. Throughout the entire braces-fitting process, she provided professional explanations and handled my case with great care and patience. Her words, "Don't worry, leave it to me," made me, at an advanced age, more courageous and confident during the braces-fitting process, allowing me to meet a more beautiful version of myself.
Reply from the clinic
Dear MoiKim Huam, Thank you for your thoughtful sharing and support! We are so glad you had such a wonderful experience with your orthodontic treatment at Smilebay. Dr. Chew always values the feelings of every patient and hopes to provide peace of mind and confidence while offering professional treatment. Seeing you become more confident and beautiful is our greatest motivation. Thank you for your trust and encouragement, and we look forward to accompanying you on this beautiful journey at your next follow-up appointment! Warm Regards, SmileBay Raja Uda.
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