Patients
Reviews of SmileBay Dental Surgery - Raja Uda.
George Town, Malaysia. 159 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Lim, Dr. Ian named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Lim
- Partners with leading laboratories for high-quality restorations
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 159 reviews
SmileBay dental offered me excellent and professional dental care. I started my braces journey 7 years ago with Dr Chew, from a person who dare not smile and hide away from camera, to a person who loves to smile, a nice straight teeth …
Reply from the clinic
Dear L B, Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
I’m those who scared of dental treatment, but after experiencing of removal my wisdom tooth, filing and scaling in Smilebay Raja Uda branch, all I can say is they are very professional and patience to me. The staffs and receptionist are …
Reply from the clinic
Dear Gladys Qii, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
I really think the service here is very good! The dentists and store staff are very nice. Very professional dental clinic⭐
Reply from the clinic
It's a pleasure to serve you! Your positive feedback is our greatest support and encouragement, and the driving force behind our continuous progress! ❤️ Providing high-quality dental treatment is our consistent standard. We look forward to your next visit!
Staff unfriendly, dr impatient, price higher than others clinic. Highly not recommended
Reply from the clinic
Hi Chan, thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention and we would like to investigate further. … More
Professional dentist and friendly receptionist. Cozy environment come with a nice children play ground.
Reply from the clinic
Dear Arielle Lau , Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
Did root canal treatment at Raja Uda branch. Overall service is very professional, the doctor provide detailed explanation of the whole treatment and clear pricing.
Reply from the clinic
Dear Tan Chuan Ying, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
Very kind staff.I had a splint and was ready in just 10 days.I had a cleansing session too and I think was well done and quick.
Reply from the clinic
Dear ludwig alzetta, Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
Had my braces here. Dr Chew is professional and the front desk is so friendly. Nice experience, recommended!
Reply from the clinic
Dear Jo Yi Tang, Your review has certainly made our day! Thank you so much for the wonderful feedback about our team and of course your support. We're extremely grateful that … More
Very impressed with all the team members at Raja Uda in the way they treated my elderly parent - patient, professional and respectful. Excellent service, from consultation to examination and especially in ensuring the denture is received timely!
Reply from the clinic
Dear CMLunfpa Lee , What a fantastic review to read!Thank you for sharing such an exquisite review … More
Excellent service, well experienced doctors, calm and pleasant ambiance... Highly recommended
Reply from the clinic
Dear Anuradha Karthigeyan, Your review has certainly made our day! Thank you so much for the wonderful feedback about our team and of course your support. We're extremely grateful that … More
Highly recommend here！Dr Chew is very professional，she explain to me all the detail of the progress of my braces patiently. The environment here are clean and the staff are so friendly
Reply from the clinic
Dear Choo Yin-Xi, Your review has certainly made our day! Thank you so much for the wonderful feedback about Dr.Chew and our team and of course your support. We're extremely … More
Friendly dentist, make my first wisdom tooth removal painless and stressless
Reply from the clinic
Dear Evon Tan, Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
Had a wonderful experience here. The doctor, nurse and receptionist are all very helpful and and friendly. 5 star treatment
Reply from the clinic
Dear Fadhilah Roslee, Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
I went for my wisdom tooth extraction and for my mother too for her deep root cleaning and check up. The service provided was exceptional. Dr Lim attended both session and she explained the process very clearly and briefly. I was anxious …
Reply from the clinic
Response from the owner Edited 3 years agoDear Aminah Jahan, Your review has certainly made our day! Thank you so much for the wonderful feedback about Dr.Lim and our team and of course your support. We're extremely … More
setting appt is easy, you can fix via wsapp and call, the clinic ambience is relaxing, service is good, complicated molar extraction was able to be done with negligible pain, clear clarification from the doctors on your problems and proposed treatment. price is appropriate to service delivered.
Reply from the clinic
Dear Az A.R, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
Great staff, friendly and competent doctors, state of the art equipments and most importantly, painless! Much appreciated.
Reply from the clinic
Dear Prem Kumar, Thank you for your kind review.It was a pleasure to welcome you to SmileBay Raja Uda.It is pleasing to read how much you enjoyed our services.We are glad that … More
The environment was clean and tidy, and the dentist provided professional explanations and advice. The price was reasonable, the extraction was painless, and the procedure was completed quickly.
One of the Best clinic that i had ever visit.. All staff and doctors are very friendly and my wisdom tooth surgery went well without any pain at all.. I recommend this clinic for others.. I will re-visit again to do my scaling teeth in future!
Reply from the clinic
Dear botty bogum, Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
The environment was clean and comfortable. The service was excellent, and the dentist explained my teeth very kindly. I heard that wisdom tooth extraction is very painful, but thankfully they used …
The front desk staff were very friendly and helpful, and appointments were easy to schedule. The doctor explained the treatment plan each time. Overall, it was a great experience.
It felt very commercialized; the dentist seemed only interested in making money. They kept trying to sell me their services, and even suggested I have four wisdom teeth extracted at the same time. Any dentist prioritizing patient safety …
The service was good, the staff were very polite, and the doctor was very patient.
Very friendly, nice front desk, doctor, and helpers. I really love the service are given. I really recommend to everyone.
Reply from the clinic
Dear Eryna Anuar, Thank you for your kind review.It was a pleasure to welcome you to SmileBay Raja … More
Did my 2nd round root canal today. I have to say feel at ease and confident getting my tooth looked after by Dr. Cynthia. Not easy to get my confidence.
Reply from the clinic
Dear Terrance D'Angelus, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from SmileBay Dental Surgery - Raja Uda.
Ask on WhatsApp