Patients
Reviews of SmileBay Dental Surgery - Island 88.
George Town, Malaysia. 92 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 92 reviews
Undoubtedly the best dental-related experience we’ve ever had. My wife and I have had a great experience at Smilebay Dental Surgery. Doctor Ian Foo is one of the best dentists that’s ever worked on my teeth. Ever since my first visit my teeth have felt great! I had a number of issues with my teeth but Dr Foo has fixed these issues. Also, he has given great tips on maintain great dental hygiene. I…
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would recommend this office to everyone.
Reply from the clinic
Dear Mr & Mrs Reddy, Thank you so much for the positive feedback and heartfelt endorsement! We’re glad you love the wonderful experience weprovided at SmileBay Dental Surgery, and we appreciate you helping to spread the word about us. You will always be a welcome guest. Hurry back! Warmest Regard, SmileBay Island Plaza
I have undergone a series of dental procedures with SmileBay over the last year or so, including two root canals and the surgical extraction of a wisdom tooth, and have nothing but praise for Dr Ian and all of the staff for their skill, …
Reply from the clinic
Dear Hao Yuan Cheng, Thank you so much for the positive feedback and heartfelt endorsement! We’re glad you love the wonderful experience we provided at SmileBay Dental Surgery, and we appreciate you helping to spread the word about us. You will always be a welcome guest. Hurry back! Warmest Regard, SmileBay Island Plaza
Dr. Lim Han Chuin and her team, Ms. Finaz and Ms. Fina, who specialise in shaping teeth for great smiles, are all very caring and talented in the way they deal with clients. I was impressed with their technology, which is state-of-the-art equipment. Their quest for perfection also lead them to be very selective about whom makes my teeth crown. They received samples of work from Egypt and Singapore…
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but still believed that a better team can make the crown, and so we are waiting for the work from India. This is their quest and standard for perfection. Besides demanding good work and standards, Dr. Lim and her team give a warm and friendly treatment to me, and their work on my teeth may be long and tiring, but with the ease of no pain in their procedures to me. I highly recommend them.
Reply from the clinic
Dear Mr Julian Cheah, Your review made our day! We enjoyed providing the best experience to you. The secret of joy in our work is contained in one word -Excellence. To know how to do something well, we enjoy it! We work really hard to create the best, personalised smile for you . Technological advances and Computer-aided design and Computer-aided manufacturing (CAD-CAM) are making it possible to work collaboratively with laboratories worldwide to ensure the best results. Our Smilebay team in Island Plaza and Bella from Eurasia dental lab goes above and beyond to provide the best patient experience possible. We welcome you back ! Warmest regards, SmileBay Island Plaza
Dr. Ian was amazing as he was nothing but kind and professional. His doctor-patient communication was great, and it's easy to tell he cares about what he is doing. He took the time to explain my entire root canal treatment step by step to me. 100% recommend.
Reply from the clinic
Dear Michelle Morici, Thank you so much for the positive feedback and heartfelt endorsement! We’re … More
I have always wanted to act on something I have been self-conscious about all my life = fixing my crooked teeth. Then when I was young, my parents are unable to afford it. During my late 20s, I am told it is too late for me to do the treatment as I am already an adult and it will be very difficult to shift the teeth. There is also dental phobia issue and I then procrastinated. When in my 50s, I…
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noticed that a few of my adult friends are actually wearing braces and have very good results. A friend shared that she is very impressed with the remarkable work and result of Smile Dental’s doctor for the treatment. Her entire treatment is really painless and she can actually go back to work same day. I begin to search for information after hearing her sharing, goggle their Face Book page, read many good reviews about Dr Yong and called up to make appointment. After the consultation, I decided to go for Invisalign as it is unnoticeable when wearing it and today after 3 years, I am pleased to have that Perfect Smile now. The journey is very pleasant and most importantly painless. Great service and remarkable work quality. During my recent visit, I also noticed that they are using the latest dentistry devices which really give great comfort during the treatment. In short, if you are looking for a dentist, I strongly recommend Dr Yong for that perfect smile and dental wellness– his office, Smile Dental, Penang. Cheers!
Reply from the clinic
Dear Nancy Teo, Thank you so much for the positive feedback and heartfelt endorsement! Thank … More
I had my molar tooth extracted by Dr. Foo Ian. The whole process was pain free even during injection of anesthesia. Also, front desk receptionists were polite, helpful and professional. Looking forward to get my other dental issues fixed here at SmileBay. Thanks to Dr Foo ian and his assistants.
Reply from the clinic
Dear Sok Hoon Khoo, Dr. Foo Ian are very thankful to you for the feedback and referrals! Our practice thrives because of referrals by our loyal patiens. We look forward welcoming you again at your next visit!. Warmest regards, SmileBay Island Plaza
Did a few treatments with Dr Ian, he gave me the best option and advise that’s suitable for me. I have some obvious white stain on my front tooth for quite a few years which made me not confidence while smiling, but THEY ARE NOW ALL REMOVED! I’m so satisfied with the result! Almost seeing Dr Ian every Friday for 2 months, did root canal treatment, whitening, icon resin to remove the white stain,…
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lastly remove wisdom tooth.
Reply from the clinic
Dear Mei Nee Choo, We greatly appreciate your wonderful review! Thank you for being loyal to us and giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with pour services. You are our inspiration in doing our very best. Thank you and remember, we value you! Warmest Regards, Smilebay Island Plaza
I had seen this Dentist recommended and so far it is living up to its good reviews. Reception staff are very friendly, facilities are clean & modern & my dental practitioner is very understanding & patient.
Reply from the clinic
Dear Dave Mc, Thank you so much for your positive comments! We are truly grateful to you for … More
My daughter was attended to by Dr Felicia when she first went to SmileBay. She simply loves her and is very confident and happy with her braces. I must say, Dr Felicia is gentle and knows how to keep one calm and at ease. In fact, everyone at SmileBay is friendly, kind and helpful. Service is excellent....i would give more than 5 stars!
Reply from the clinic
Dear Elena R, Thank you so much for your compliments. Our staff and Dr are touched by your kind words. Nothing is better than a happy patient’s appreciation. Warmest regards, SmileBay Island Plaza
As someone who has a phobia of the dentist and is used to sedation dentistry I was very afraid to go to the dentist and only did so because I had to. I found the care and concern shown by all the staff that I encountered at Smile Bay exceptional. Finaz on the front desk was very kind and very efficient in assisting me getting pre-medication for my procedures as well as arranging my appointments…
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and sending reminders. The dental assistant Aini was quietly efficient and gentle. Dr. Ian Foo was the best dentist I’ve ever had. He was kind, gentle, considerate and took time to make sure I was comfortable with every step of the procedures. The dental work was precise and pain free. I cannot compliment these people enough, I highly recommend anyone using their services.
Reply from the clinic
Dear Ms Jane Cook, We greatly appreciate your wonderful review! Thank you for being loyal to us and giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with pour services. You are our inspiration in doing our very best. Thank you and remember, we value you! Warmest Regards, Smilebay Island Plaza
One of the best dental clinic in Penang..went there to get my front teeth fixed ..i am a low pain tolerance person but Dr Felicia and her assistant make me feel comfortable through the whole process..front desk staff also very friendly and helpful..price is reasonable..highly recommended..
Reply from the clinic
Dear Nora Halim, Thank you so much for your compliments. Our staff and Dr are touched by your kind words. Nothing is better than a happy patient’s appreciation. Warmest regards, SmileBay Island Plaza
Had a very pleasant teeth scaling treatment experience with SmileBay. Atmosphere here is comfortable and most importantly all the staffs here are very friendly. I want to thank Dr Ian Foo and his assistants Aini, Wina, and Finaz for …
Reply from the clinic
Dear Eng Wei, Thank you so much for your positive comments! We are truly grateful to you for choosing us as your dental service provider and giving us the opportunity to serve you. We will continue to strive for excellence! It was a pleasure having you in the clinic, and we look forward to welcoming you back in near future ! =) Warmest Regards, SmileBay Island Plaza
I’m doing my Invisalign at here. Dr Lim is experienced, patient and friendly. She always answer my question in great details. Thank you Dr lim and her team (Fina and Finaz).
Reply from the clinic
Dear Zoe Yeoh, Thank you so much for your compliments. Our staff and Dr are touched by your kind words. Nothing is better than a happy patient’s appreciation. Warmest regards, SmileBay Island Plaza
I would like to commend all the staff at Smile Bay Dental, Island 88, Tanjong Tokong, Penang for their professionalism along with their caring and friendly attitude. Both my husband and I had appointments there recently with Dr Lim Han Chuin. This lady is amazing! Both her knowledge, caring nature and bed side manner are faultless. We received follow up texts and advice after each appointment to…
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check on our recovery which showed their dedication not only to their job but also to their patients. 100% I’d recommend them (& I certainly have on more than one occasion) to anyone visiting or living in Penang.
Reply from the clinic
Dear Penelope Strachan, Thank you so much for your wonderful review and for taking the time to share your experience with us. We are truly delighted to hear that both you and your husband felt well cared for during your visits. Dr Lim Han Chuin and the entire Smile Bay Dental team are committed to providing not only high-quality dental care but also a comfortable and supportive experience for every patient, so it means a great deal to know that our efforts made a positive difference for you. Your kind words about Dr Lim’s knowledge, gentle approach, and dedication will certainly be shared with her and the team. We are also very grateful for your recommendations and trust in us. It was our pleasure to care for you both, and we look forward to welcoming you again whenever you are in Penang. Wishing you continued good health and happy smiles! Warmest regards, SmileBay Dental Tanjung Tokong.
Friendly staff. My experience has only been excellent, with a very understanding and accommodating dentist ,would highly recommend.
Reply from the clinic
Dear Jeffery Crook, Thank you so much for your kind words. 😊 We're delighted to hear that you had an excellent experience with our team. Providing understanding, comfortable, and quality care is always our priority. We truly appreciate your recommendation and look forward to seeing you again. Warmest regards, SmileBay Dental Tanjung Tokong.
Complements to Dr Chin it’s almost a pleasure to visit the Dentist Very professional and efficient service. Good facilities and friendly staff
Reply from the clinic
Dear Denis Welch, It's such a pleasure to read your comments on Google,we truly grateful for your words.Serving our patients to the utmost satisfaction is always a priority and we are so thrilled that you enjoyed our overall dental services and offerings,especially our team's hospitality.Thank you again for bestowing upon us a perfect review.It was a pleasure having you at our clinic,and we look forward to welcoming you back! Warmest regards, SmileBay Island Plaza.
I like my dentist Dr Ian Foo. He is very professional. Explained in details about my possible tooth problem. I had my teeth cleaned. On the whole I was happy with his service.
Reply from the clinic
Dear Belinda Fung, Thank you for your thoughtful review. We’re pleased to hear that Dr. Ian Foo provided clear explanations and professional care during your visit. Your satisfaction is very important to us, and we appreciate your trust in our team. We look forward to welcoming you back. Warmest regards, SmileBay Dental Tanjung Tokong.
Doctor Lim Han Chuin is a very personable & experienced dentist. The clinic is clean & the staff are always very friendly & helpful. Strongly recommend Dr Lim & the Island88 SmileBay Dental Surgery.
Reply from the clinic
Dear Ann Lavers, Thank you so much for your wonderful feedback and kind recommendation. We’re truly glad to hear that you had a positive experience with Dr. Lim and our team. Your kind words about our clinic, service, and staff mean a lot to us. We will continue striving to provide the highest standard of care and a comfortable experience for all our patients. We look forward to welcoming you again at SmileBay Dental Surgery Tanjung Tokong branch.
Dr. Chin Mei Yun was very gentle with my child who gets nervous at dentist appointments. I appreciated her gentle mannerisms and quality care for my child.
Reply from the clinic
Dear Tiffany Knutson, Thank you for taking the time to share this lovely feedback. Dr. Chin Mei Yun will be very encouraged to hear that her gentle approach helped put your child at ease. We’re grateful for your trust and are always here to ensure your child has a positive dental experience. Warmest regards, SmileBay Dental Tanjung Tokong.
Dr. Lim is amazing as is the whole staff. Thank you!
Reply from the clinic
Dear Joshua Anderson, Thank you for the lovely feedback. … More
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