Patients
Reviews of Smile up.
Porto, Portugal. 41 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 41 reviews
This clinic stands out for its attentive service and care throughout the entire evaluation process. Cláudia Abreu explained all the treatments and made me feel very confident with the medical team. I highly recommend it!
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The service was very good. Dr. Catarina is excellent and very kind. Thank you very much, Smile Up!
Reply from the clinic
Response from the owner Edited 3 weeks agoWe appreciate your testimony and trust.
Excellent service. The plans are very well detailed step by step, and Tiago makes sure that everything is fully understood.
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I had a very good experience at Smile Up Trindade. From the beginning, I felt very welcome. Tiago was the one who explained the plans and financing options to me, something I really needed to be able to start the treatment. He explained everything calmly and simply, which made me much more confident. Quality service with a human touch that makes all the difference.
5-star experience at Smile Up Trindade! From reception to final service, everything went flawlessly. Rafael was simply exceptional — super professional, friendly, and always available to help. He made all the difference in my experience. I highly recommend the clinic and the team!
I was attended to by the excellent Dr. Inês Martins. The epitome of professionalism. My sincere thanks for all the help shown. I highly recommend the clinic and all the medical staff there.
To the SMILE UP DENTAL CLINIC (TRINDADE), my recognition and gratitude for the "Premium" service I received on the two occasions I sought their services: initially seeking emergency care, which was extended to a complete assessment of the current state of my dental condition. To the Patient Support Technician, TIAGO FILIPE ALEIXO, and Dr. VANESSA DE SOUSA, for their professionalism and…
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demonstrated qualifications, I award them the MAXIMUM SCORE (20/20). Likewise, for the same qualities demonstrated, I extend my thanks and recognition to Dr. Carlos, Dr. MARIA PROSPERI, and, together with her assistant RAISSA BRITO, the RECEPTION staff, CATARINA CUNHA, LEONOROR PINTO, and RAFAEL PINTO, awarding them the MAXIMUM SCORE. At the same time, I offer my apologies to those I haven't mentioned in this review of the unparalleled quality of the services I received. I am extremely grateful for the entire WORK! Thank you!
Reply from the clinic
Response from the owner Edited a month agoWe appreciate your testimony and trust.
An impeccable experience. There is exemplary care in explaining the plans, something in which Tiago stands out for the simplicity and accessibility with which he communicates.
What a relief to have found this clinic! I just moved to Porto and was feeling a bit lost looking for trustworthy professionals. Tiago was incredibly professional, and his explanations of the plans were so clear and straightforward that I felt instantly confident. :)
I loved the service. The plans are very well detailed step by step, and Tiago makes sure everything is understood.
Five stars! Tiago explains all the plans clearly and carefully, making the process very smooth.
I always feel well taken care of during consultations. Tiago has an excellent way of explaining the plans and clarifying doubts, making everything very clear before moving forward. I recommend him!
I loved the atmosphere. The plans are easy to understand and clearly explained. I was nervous, but thanks to Tiago's explanations and the relaxed way he attended to me, I felt confident and well taken care of.
Excellent service and a very clear explanation of the plans, always guaranteed by Tiago. Highly recommended! 🎉 Don't hesitate to ask him for advice. …
Impeccable service, all procedures are explained very clearly and with accessibility to different treatment plans. I recommend it!
I truly appreciate the care at Smile Up Trindade. Tiago always goes the extra mile to explain everything and make sure I feel comfortable. You can really tell he cares about his patients.
Every visit to Smile Up Trindade is a positive one. Tiago is extremely kind, patient, and always explains things in such a clear way that it makes the whole experience stress-free. Couldn’t ask for better care!
An exceptional clinic that goes out of its way to answer all my questions! I recommend it without a doubt!
An amazing experience! Was in a rush to fix a broken tooth during my vacation and the entire team was super helpful! Specially Catarina at the front desk and Tiago that accompanied me the entire way!
Thank you for the excellent work. Excellent professionals. Thank you also to the reception staff, who were super attentive.
The service is excellent, with friendliness and professionalism. I recommend it!
Excellent service! I felt completely relieved and I recommend it to anyone who is apprehensive about the treatments they may need!
We know that going to the dentist is no easy task. And who doesn't like to be well treated? So I'll leave my testimonial here at Smile Up Trindade. Impeccable service from the first contact. From the friendliness of the staff, especially Rafael, who with great professionalism and charisma answered all my questions. Soon after, I was introduced to Dr. Claudia, a wonderful, friendly and very…
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professional woman, who kindly explained the entire procedure necessary for my dental treatment. The estimate is a plus, in addition to being free along with the X-ray, where the result is available right there and the dental professionals can assess the best solution for each case. And the best part is, if the application is approved, we can pay for the entire treatment in 24 or more installments, giving you some financial breathing room, even more so when it comes to dental treatment. The dentist who treated me was very attentive and dedicated, answering all my questions. For this and other reasons, I highly recommend Smile Up for your visit to the dentist. It's worth every penny for your smile and the often-forgotten and necessary oral health!
My husband had too much pain so we came here, they got him in same day, took x-rays and provided great service, diagnostics and recommendations. So friendly and kind-better than we’ve ever received in US. Highly recommend.
Reply from the clinic
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