Patients
Reviews of Smile Room Dental Clinic.
Bangkok, Thailand. 65 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.6 out of 10
Overall score
Smile Room Dental Clinic Ratchada is a local Bangkok practice near Sutthisan MRT, with individual doctors Dr. Art and Dr. Nat earning strong praise for gentle technique and good orthodontic management. However, multiple independent one-star reviews describe heavy-handed treatment, and one patient reported 7 cracked teeth after a routine scaling procedure. Case coordination failures with blame-shifting are also documented, making this a mixed-reliability option for medical tourists.
Authenticity
5/10No website or social confirmed; dual cap applied. 65 total reviews, avg 4.6 from 50. No rating manipulation but severe safety complaints reduce clinical trust.
Treatment quality
5/10Multiple heavy-handed complaints from independent reviewers. One patient reported 7 cracked teeth after routine scaling. Case mismanagement and blame-shifting also noted.
Cleanliness
8/10Multiple reviews call the clinic clean and well-maintained. No cleanliness complaints in any review.
Team
6/10Counter staff widely praised. Dr. Art and Dr. Nat earn strong individual praise. Other unspecified doctors draw serious heavy-handed complaints.
Price value
6/10Promotional pricing mentioned by at least one repeat patient. No pricing disputes, but no benchmark data available.
Tourist suitability
4/10Ratchada/Sutthisan MRT area, mid-Bangkok local zone. Dual cap max 4. Mostly Thai clientele; one English-language positive review.
What comes up well
- Dr. Art praised for gentle, pain-conscious extractions
- Dr. Nat cited for careful, non-prolonged orthodontic treatment
- Clean, well-maintained facility near Sutthisan MRT
- Promotional pricing available for regular patients
Points to weigh
- No website or social media; dual cap applied (auth max 5, tourist max 4)
- One patient reported 7 cracked teeth following routine teeth cleaning
- Multiple independent reviews describe heavy-handed painful technique and poor case coordination
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 65 reviews
The doctor is lovely and has a very gentle touch.
Reply from the clinic
Thank you to our patients for trusting us to take care of your smile. Our dental team is dedicated to making every case as relaxing and comfortable as possible. We are delighted to hear that you appreciate the gentle touch of our dentists. We sincerely hope to have the opportunity to care for your oral health again in the future.
The staff at the clinic are all lovely! The doctor is very kind, gives great advice, and you can ask any questions you have. It's also conveniently located near the BTS Skytrain. Overall, it's fantastic! 😍 …
Reply from the clinic
Thank you for your compliments and positive feedback. The dental team and staff are delighted to have cared for your oral health, and we will maintain this standard and continue to improve to the best of our ability.
The staff were very nice, and the price was reasonable.😅😅😅 …
The clinic is clean, the air conditioning is good, the doctor is lovely, and the counter staff are polite. It's not far from Sutthisan MRT station; just a short walk away.
Reply from the clinic
The entire team of doctors and staff is delighted to have the opportunity to care for our patients' oral health. Thank you for trusting Smile Room Clinic to take care of your smile. We will continue to improve the quality of our treatment and services to ensure that every visit you make is a comfortable and memorable experience.
The clinic is clean, the doctor gave excellent advice, and the staff were very helpful.
Reply from the clinic
Thank you to our patients for appreciating our services and trusting our clinic to take care of your oral health. Smile Room Clinic is happy to serve you.
The assistant was lovely, the service was good, the clinic was clean, and the doctor was lovely.
The clinic is clean and the staff are friendly and polite.
The service was excellent. The doctor was kind and the staff were lovely.
The doctor was very kind and gentle. The clinic was clean, and the assistants were lovely and spoke politely. 🙂 …
The service was good. All the staff were lovely and spoke politely. 🩷 …
The clinic is clean, the staff are incredibly lovely, and the doctor is gentle, kind, and very friendly. I'm very impressed.
The staff were so lovely, and the doctor was incredibly skilled!
I really love the assistants, they're so friendly, especially Jib. I'm getting my braces from Dr. Nat, he's very kind, gives good advice, and doesn't prolong the treatment unnecessarily 😉 …
The doctor was lovely and spoke kindly. The reception staff provided excellent service.
The staff provided excellent service and were lovely, and the doctor was very cute and did a very thorough job. 😘 …
The service was excellent. The staff were lovely, and the doctor was very kind.
The clinic is clean and the doctor is very cute. ☺️
The doctor and staff are kind and provide excellent service. They give good advice.
The doctor and staff were all kind, lovely, and provided excellent service.
The doctor is kind and the staff are lovely. The service is good every time I use the service.
The service was excellent! The doctor and assistants were lovely, spoke politely, and gave good advice.
The doctor is cute, provides good service, and there aren't many people in line.
You took good care of me, Khun Hom. You gave good advice. The older siblings are lovely.
The service was excellent. The doctor and staff were very kind.
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