Patients
Reviews of Smile Ready Bali.
Bali, Indonesia. 439 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Smile Ready Bali is an established aesthetic dental clinic in Denpasar with a team of six named dentists, two holding verifiable specialist credentials. Treatment quality reviews are largely positive across veneers, implants, and orthodontics, but recurring booking failures and a warranty accountability complaint are concerns for dental tourists planning complex multi-visit work.
Authenticity
5/10Baseline 7: website, 6 named dentists, 439 Google reviews, mixed sentiment surviving. -1 clinic reply accounts posed as reviews. -1 zero verified reviews of 50. Final 5.
Treatment quality
6/10Baseline 7: genuine multi-treatment praise, repeat patients, implant/veneer results cited. -1 restoration chipped under 2yr with poor accountability. -1 booking failures blocking treatment. Final 6.
Cleanliness
7/10Baseline 7: multiple independent reviewers specifically cite clean/modern clinic, photo documentation before/after. No deductions. Final 7.
Team
7/10Baseline 7: 6 named dentists, Trisakti implant cert (drg. Maureen), Sp.Ort orthodontist Padjadjaran (drg. Primandita), verifiable Indonesian universities. Final 7.
Price value
6/10Baseline 6: no published prices, WhatsApp consult only. Reviewers describe as fair/cheap. SafetyWing confirms realistic USD pricing. No transparency deduction. Final 6.
Tourist suitability
5/10Baseline 7: English staff, 10am-10pm hours, WhatsApp booking, AU/UK tourists documented. -2 repeated booking chaos and urgent care refusal from tourist reviews. Final 5.
What comes up well
- Two specialist-credentialed dentists: implant cert (Trisakti) and Sp.Ort (Padjadjaran)
- Extended weekday hours 10am-10pm suit tourist itineraries
- English-speaking team with WhatsApp pre-consultation
- Multiple genuine multi-treatment reviews from AU and UK tourists
- Before/after photo documentation routine confirmed by reviewers
Points to weigh
- Two review entries are clinic response templates, not patient experiences (Hendra Wijaya, Jane Adelaide)
- Three tourists report forgotten/lost bookings and being turned away on appointment day
- Restoration chipped under 2 years; patient charged for repair before formal review concluded
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 439 reviews
I can confidently say this is probably the best dentist in Bali. I travel to Bali every year and always schedule my dental appointments here — from full cleanings to crowns and other treatments. Every single time, the experience has been …
Reply from the clinic
Hello, Norman Moralejo Thank you so much for such an incredible and thoughtful review! It truly means a lot to us that you trust us with your dental care every time you visit Bali. … More
Clear communication in English. Very clean and safe with practise
Reply from the clinic
Hello, lucy holmes-crombie Thank you so much for your kind review! We’re really happy to hear that you felt comfortable communicating in English and that you noticed how clean and safe … More
Great service cheap price talked me through what I need very helpful would come again
Very professional and pleasant Did a full cleaning and there was no pain at all, and great results
Hello Vania, we are unable to locate your name or details in our patient records. To properly address your concern and provide the appropriate assistance, we kindly ask that you contact our clinic directly through our official phone number … More
Reply from the clinic
Hello Vania, we are unable to locate your name or details in our patient records. To properly address your concern and provide the appropriate assistance, we kindly ask that you contact our clinic directly through our official phone number … More
At first I was a bit nervous, but it turned out the service was very friendly I was treated by Dr. Gitta and her team, who were patient, explained everything clearly, and made me feel comfortable during the filling. The clinic is clean, …
Reply from the clinic
Hi, Delviani Magang Thank you so much for the amazing 5-star review—we're thrilled to hear how we turned those pre-visit nerves into a smooth, smiley success! Dr. Gitta and her … More
The atmosphere feels more like a play area than a clinic. From the moment you enter, it doesn’t feel tense at all
Reply from the clinic
Hello, Maya Salsabila Thank you for the fantastic 5-star shoutout—we're blushing over here! 😊 Love that you felt our clinic's playful, relaxed vibe right from the door—it's all about … More
I regular client Smile ready around 6 years, for me is best clinic, I do many treatment and never disappoint, specially thanks for doctor Renata, best dentist ever 🌼🌷 …
Reply from the clinic
Hi Sasha Topal, Thank you so much for being a loyal client for the past 6 years—your trust truly means the world to us. We’re so happy to hear you’ve had consistently great … More
Great experience at Smile Ready Bali Dental Aesthetic! Dr. Dhio treated my boyfriend and me and did an excellent cleaning. He took photos before and after the treatment so we could clearly see the difference, which was super helpful. Very professional, friendly, and a modern, clean clinic. Highly recommended!
Reply from the clinic
Hi Alexandra Ortiz M thank you for your lovely feedback! We’re so happy you and your boyfriend had a … More
Rubbish dint pay the money made a mess with teeth
Reply from the clinic
Thank you for taking the time to share your feedback. We take all reviews seriously; however, after carefully checking our records, … More
Hello, Hendra Wijaya Thank you so much for the perfect 5-star review! Your support means everything to our team here at Smile Ready Bali—we're smiling big time! … More
Reply from the clinic
Hello, Hendra Wijaya Thank you so much for the perfect 5-star review! Your support means everything to our team here at Smile Ready Bali—we're smiling big time! … More
Me and my partner booked appointment in person with this clinic. On the day of appointment it was clear that they mistaken something and forgot our booking. They prioritized other customers that came after us instead of explaining situation …
Reply from the clinic
Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your visit. … More
I came to clinic in person after it took very long to organize appointment on WhatsApp. When I came to clinic they offer me to get x-ray that day (so doctor could determine treatment better before hand, (I needed root canal treatment …
I had a really good experience with Smile ready Bali, a very big thank you to Dr Gitta, nurse Abie and nurse Delvi who made me feel right at ease and were very professional and gave me some great advice on Mt dental health. I was on holiday when this emergency happened and I was seen on the day, I cant thank them enough
Reply from the clinic
Hello, Seany Fennelly Thank you so much for the 5-star review—it truly made our day! We're over the moon that Dr. Gitta, Nurse Abie, and Nurse Delvi could step in so quickly during … More
The best clinic in Bali, recommended for dental treatment at Smile Ready Bali🥰 …
Reply from the clinic
Hello, this is Ketut Gea Regina. Thank you so much for your review! 🥰 So happy to hear that Smile Ready Bali is … More
I want to say big “THANK YOU” to Dr. Gitta, Nurse Abie, and Nurse Anita for their outstanding work, high level of professionalism, and exceptional care provided to me during all visits. The whole treatment experience was beyond any expectations.
Reply from the clinic
Hello, Ihor Horovenko Thank you for your glowing 5-star review! We're thrilled to hear Dr. Gitta, … More
Awful place. I came to them and expect to have treatment of my tooth but they told me- we don’t have a time today for treatment, only for consultation. …
Reply from the clinic
Dear Anastasiia, Thank you for taking the time to share your feedback. We appreciate all reviews, … More
I would like to extend my profound appreciation to the team at Smile Ready Bali, particularly to Dr. Gitta and her nursing staff, Nita and Abie, for their exceptional professionalism in transforming smiles. I highly recommend their clinic …
Reply from the clinic
Hello, Christopher Kimhai Thank you so much for your wonderful review and for recommending Smile Ready … More
I went over to Bali from Australia and did some research before hand messenging on what’s app They were very informative and great on communicating the whole procedure. …
Reply from the clinic
Hello, Helen Antony Thank you so much for your amazing 5-star review and for travelling all the way … More
Thank you, Smile Ready, for facilitating everything so perfectly. From the administration, service to the treatment itself and the care provided afterward. A special thank you to drg. Harinam for her excellent work, kindness, cheerfully …
Reply from the clinic
Hello, Ida Bagus Ramanuja Damodara Andyaksa Thank you so much for your wonderful 5-star review and for trusting Smile Ready … More
Very happy with the service from Dr Gitta and Nita. We'll definitely be back again. Thank you
Reply from the clinic
Hello, Chris Thank you so much for your kind words! Dr. Gitta, Nita, and the entire team … More
Dr. Cynthia was absolutely wonderful. From the very first moment, she understood exactly what I was looking for. I wanted something natural — not fake or artificial — just like my own teeth, but as if they had always been healthy. And …
Reply from the clinic
Hello, Loli mass Thank you so much for your heartfelt review! We’re truly delighted to hear how … More
I’m from the UK and currently travelling south east Asia. It’s very difficult to see a dentist in the UK so I booked in for replacement clear retainers and a full dental spa. The service and attentiveness was amazing, I felt very …
Reply from the clinic
Hello, Evie Corner Thank you so much for sharing your wonderful experience with us! We’re delighted … More
Very friendly, clean, and professional. Always with before and after photos. The clinic sends reminders via WhatsApp and also follows up after the appointment. Three women worked together during the dental hygiene procedure, and the cavities were patched up beautifully.
Reply from the clinic
Hello, Sarah Monique Artho Thank you very much for your positive feedback! We are delighted that you … More
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