Patients
Reviews of Smile Ready Bali.
Bali, Indonesia. 439 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Smile Ready Bali is an established aesthetic dental clinic in Denpasar with a team of six named dentists, two holding verifiable specialist credentials. Treatment quality reviews are largely positive across veneers, implants, and orthodontics, but recurring booking failures and a warranty accountability complaint are concerns for dental tourists planning complex multi-visit work.
Authenticity
5/10Baseline 7: website, 6 named dentists, 439 Google reviews, mixed sentiment surviving. -1 clinic reply accounts posed as reviews. -1 zero verified reviews of 50. Final 5.
Treatment quality
6/10Baseline 7: genuine multi-treatment praise, repeat patients, implant/veneer results cited. -1 restoration chipped under 2yr with poor accountability. -1 booking failures blocking treatment. Final 6.
Cleanliness
7/10Baseline 7: multiple independent reviewers specifically cite clean/modern clinic, photo documentation before/after. No deductions. Final 7.
Team
7/10Baseline 7: 6 named dentists, Trisakti implant cert (drg. Maureen), Sp.Ort orthodontist Padjadjaran (drg. Primandita), verifiable Indonesian universities. Final 7.
Price value
6/10Baseline 6: no published prices, WhatsApp consult only. Reviewers describe as fair/cheap. SafetyWing confirms realistic USD pricing. No transparency deduction. Final 6.
Tourist suitability
5/10Baseline 7: English staff, 10am-10pm hours, WhatsApp booking, AU/UK tourists documented. -2 repeated booking chaos and urgent care refusal from tourist reviews. Final 5.
What comes up well
- Two specialist-credentialed dentists: implant cert (Trisakti) and Sp.Ort (Padjadjaran)
- Extended weekday hours 10am-10pm suit tourist itineraries
- English-speaking team with WhatsApp pre-consultation
- Multiple genuine multi-treatment reviews from AU and UK tourists
- Before/after photo documentation routine confirmed by reviewers
Points to weigh
- Two review entries are clinic response templates, not patient experiences (Hendra Wijaya, Jane Adelaide)
- Three tourists report forgotten/lost bookings and being turned away on appointment day
- Restoration chipped under 2 years; patient charged for repair before formal review concluded
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 439 reviews
My husband and I have been to this clinic for the third time now, for a professional teeth cleaning and filling – everything was perfect. Excellent service, attentive doctors, reasonable prices. They also sell my favorite Curaprox toothbrushes. Thank you, we will definitely be back.
Reply from the clinic
Dear Ariana Ferenko Thank you for entrusting our nearby dental clinic with all your dental needs! … More
Great communication from the time of my initial enquiry all the way to my booking. Reception staff excellent communication via "what's app" The dental treatment I received was second to none. Excellent care. Every step …
Reply from the clinic
Dear Ed, Thank you for your wonderful review! We're delighted to hear about your positive … More
We have travelled from Australia. This dental clinic is very professional. I had an implant done and my partner had 4 extractions /implants done and two bone grafts. …
Reply from the clinic
Dear Samantha, Your glowing review made our day! We're thrilled to have provided a positive … More
I’ve just finished my crown treatment (11 in total) Dr. Indra is not just a dentist; he's a caring and knowledgeable professional …
Reply from the clinic
Dear Sofia, Thank you so much for your kind words in your recent review. We are delighted to … More
I got my teeth cleaned + braces with Smile Ready Bali and was extremely pleased with the experience. Thank you to Dr Maureen & Dr Indra for the treatments and providing me with excellent support. Highly recommend!
Reply from the clinic
Dear Laurence, Your great review made our day! We are thrilled to learn that you had a positive … More
This clinic drove me crazy. Let's start with the fact that you ask for a deposit for an appointment, meaning …
Reply from the clinic
Dear Alena, We sincerely apologize for the discomfort you have experienced recently. … More
If you want to waste hours of your life and 2, 5 million IDR, come to this clinic for whitening. I just did this painful procedure and got zero results and still paid the full price. The doctor told me before the procedure that there is a …
Reply from the clinic
Hello Ms/Mrs. Marina Panko, We are glad to hear that you had a great experience with us. Thank you for entrusting us to fix your teeth problem. We will always try our best to give an … More
Whilst on holiday in Bali from Australia I booked in to get some work done, a scale and clean, filling and whitening. I could not recommend this dentistry enough as it has first class doctors, equipment, staff and cleanliness. Was walked …
Reply from the clinic
Dear Andrew, Your positive review has brightened our day! We are thrilled to have contributed … More
Demands to pay for service before I get to the dentist’s office. Is this even legal? I cancelled my appointment, customer service is poor and very transactional.
Reply from the clinic
Hello Maria, We appreciate your gesture to give us an honest review🙏🏼 … More
This is a great clinic. Doctors are caring, attentive and professional. I got very natural and beautiful veneers
Reply from the clinic
Dear Anna Zabazanova, Thank you very much for your positive review! We're delighted to hear that you … More
The best clinic, everything is professional. I was very pleased.
Reply from the clinic
Hello Alex We’re delighted by your review for us😊 … More
Very disappointed because the appointment requires a 200k deposit and there is no money-back guarantee, and the listed price still has other charges. Even in a country like Dubai, the biggest clinic doesn't have an appointment that requires a deposit, let alone the deposit being forfeited. This clinic is crazy.
Reply from the clinic
Hello Amie, We appreciate your gesture to give an honest review🙏🏼 … More
Amazing dental clinic, I have made about 15 tooth fillings here (yes my teeth was in bad condition 🥲) with Dr. Cynthia. She is the best! During all my visits (6 times) I never felt pain or anything negative. The doctors and assistants are …
Reply from the clinic
Hello Egor, Thank you for your kind words, we really appreciate the time you spend to review … More
This is the best service and quality ever 😍 after teeth cleaning I even had no blood, earlier I thought it is impossible. Thank you very much, you should know you are the best 🫶 …
Reply from the clinic
Hello Yelizaveta We’re delighted by your review for us😊 thank you for choosing us, hope to see … More
Good treatment. Carving solved. Cleaning very properly. Will make another appointment. Without doubt.
Reply from the clinic
Hi, Thank you for giving us a good review and help us growing with a better services … More
Amazing! Súper profesional they care on every detail! I would like to live here to go to this dentist! Thanks! I did a cleaning and a whitening and it was perfect.
Reply from the clinic
Good day Jaume Thank you so much for your review, glad you had a great time with us, hope to … More
Very disappointed. Zero customer service. Demanded a 500k Rp non-refundable booking guarantee for next appointment with no cancellation policy or cut-off. It’s a matter of principle - even airlines and hotels have cancellation policies. I …
Reply from the clinic
Hello Rosmalia, We just want to let you know that we're sorry if the booking fee conversation … More
This is fantastic service! Everything is great, top marks on all counts! We'll recommend it to our friends and always use the clinic's services in Bali! We got our teeth cleaned yesterday – it wasn't painful, it was comfortable, …
Reply from the clinic
Hello, Good day We're delighted by your review, glad you had a great time with us and thank you … More
I had polymer veneers placed on my four upper front teeth. The entire procedure took two hours. After the initial appointment, I had to wait two weeks, but it was worth it. I definitely recommend them!
Reply from the clinic
Good day Ivan! Thank you for your kind words and recommendation! Always a pleasure to see our … More
The doctor was incompetent and refused the service, saying the clinic was closing. They charged me for a checkup. It's usually free at clinics, even those that do braces. I contacted the clinic first, messaging them on WhatsApp to find out …
Reply from the clinic
Dear Katrin, First of all we really appreciate the time you spent with us. … More
Best clinic in Bali. Be sure 👌 friendly personal and professional services 👍🙏🏻 …
Reply from the clinic
Hi Ann, Thank you so much for your kindness to recommend our services, we are really appreciate it 🙏🥰 … More
Had an amazing experience here! From start to finish they were so professional and helpful through WhatsApp. Dr indrawangsa was incredible, so kind and gentle when fixing my chipped tooth. Very affordable prices but still such professional …
Reply from the clinic
Hi Daisy, Thank you for your honest review, we are very happy to read this message We would be happy when you come again for the next dental treatment … More
Totally disappointed with this customer service. It took for me 12 hours to wait wait wait for a very simple question I asked: I need an appointment as I started to feel pain in my tooth and notice caries starting. I didn’t ask any …
Reply from the clinic
Dear Ната Ли, Thank you for sharing your feedback. We sincerely apologize for the frustration … More
I had the feeling that the Dentist was very organized. The Appointment was after one week. But it was very easy to book per WhatsApp also I new the prices before I went there. That gave me a Feeling of security over the Point of Payment. …
Reply from the clinic
Hi Leon, We are more than happy to read your review, such a touched words Thank you for your time to share your dental experience with us and we wish you … More
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