Patients
Reviews of Smile Partners Dental Clinic.
Petaling Jaya, Malaysia. 85 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 85 reviews
I was reluctant to visit a dental clinic I wasn’t familiar with, but it turned out to be a great experience. 👍🏻 The doctor was professional and friendly, providing only what was necessary instead of pushing unnecessary services for sales. This will definitely be my go-to dental clinic from now on. Oh and they will send you soft copy of MC & receipts, good for lazy people like me 😂
I think i had and still have anxiety but i learnt to trust Dr. Diane she prepares me for what to expect. Dr. Diane knows her stuff and she is very good and the epitome of profesionalism. Thank you Dr. Diane and your nurses ( Mary and the rest as i dont know their names) for taking your time with me and solving my issues. Am glad as a family we go to you.
My favourite dentist. Been going to Smile Partners for several years now. Used to hate dental trips till I found them. Friendly staff. Clean & welcoming. Affordable. Plenty of parking. Dr. Diane is the best. Patient, warm, attentive & assuring. Always willing to explain in detail & discuss the pros & cons. Changed my mind about dentists. Highly recommended.
I visited Dr Diane once a week consecutively for a month due to regular checkup and wisdom tooth extraction. Dr Diane is patient, caring and gentle. She is approachable and responsive on text, and has been following up with my condition post wisdom tooth extraction making sure that I am ok. For any doubts that I had, she would explain and clarify patiently, not only verbally but also by drawing to…
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provide a better understanding. She is very approachable and I feel comfortable with her as my dentist.
Was initially dreading a visit to a dentist but my experience with Dr Emily and the staff at Smile Partners totally won me over. Premises and facilities was very clean and adherence to hygiene protocols was very well done. Dr Emily was skilled and friendly and both appointments was surprisingly painfree and reassuring. Great explanations throughout the sessions and much care and attention to…
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detail was taken to ensure a thorough job was done. Highly recommend this clinic to anyone looking for a regular dentist.
Reply from the clinic
We are glad you had pleasant visits with us. Thank you for your kind words and we hope to see you regularly for your dental checkups!
Excellent service by Dr Diane and team. I'm someone who is always fearful of dental treatments but she's great with calming nerves and her friendly staff help with the entire experience. I recently went to get my wisdom tooth removed and she honestly made the ordeal such a breeze. She was gentle and explains the treatments carefully and with alot of patience. Her clinic is clean and well…
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furnished, situated conveniently within Jaya One so parking is easy. The treatments are also reasonably priced. Trusted dentist.
I have visited Dr. Diane's clinic on several occasions, mainly for scaling/polishing and multiple fillings for my teeth. Just a year ago, I had my first dental bridge done by her. On all my visits, I am very satisfied with Dr. Diane's work. I am also very impressed by her clinic, mainly the cleanliness, its conducive environment (waiting area for patients with lots of reading material) and advance…
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dental equipment. I highly recommend adults to visit her for any dental treatment.
My experience with Dr Dianne at Smile Dental is a delightful experience and she has been my dentist for the past 8 years . Dianne is really professional to address all our fears before any procedures especially the injections on your gums. Her advice on dental is thorough that will give you the peace of mind that you are in good hands I recommend Dianne anytime erradicating all fears with the best…
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st dental treatment that we need
Desperately needed a wisdom tooth extraction ASAP and thankfully my friend recommended Smile Partners Dental Clinic! Consultation was quick yet informative and thorough. Wisdom tooth extraction procedure was completely painless and worry-free! Dr.Diane is amazing at her craft and she's the absolute sweetest. I mentioned my fear of needles and she took precautions to keep me distracted and calm…
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lm throughout the whole procedure. Would definitely visit Smile Partners Dental Clinic again for future check-up or any procedures! Oh and not to mention, the extraction fee didn't break the bank!
I had a freak accident, fell with my face down on a walking path. Had quite a few chipped teeth and one came out completely in the frontal jaw. My teeth were badly damaged. I was referred to Dr. Diane Chai of Smile Partners. Dr Chai was very professional, personal and patient taking time to explain the options and her recommended treatment. She was also very thorough yet gentle in the way she went…
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about treating me. I so appreciate Dr. Diane going out of her way to make sure what was needed to be addressed and that it was done timely and well. The bridge and crowns done were a perfect fit and I appreciate her following up after each treatment. We highly recommend Dr. Diane!!
Dr Diane was a v good, dedicated, thorough dentist that didn’t take short cuts in fixing my many teeth that other dentist had done recently. Highly recommended to go to her as her experience is more than 30yrs. Her sincerity will not disappoint you.
I was reluctant to visit a dental clinic I wasn’t familiar with, but it turned out to be a great experience. 👍🏻 …
I go to see Dr. Chai every time I come back to KL! She’s super friendly & attentive. As a grown adult, I’m usually scared of dental visits, but she makes it much easier by even giving me a toy to hug and a huge TV to distract me 😬 thanks Dr Chai :) …
Reply from the clinic
thanks so much for your review, Sab! Always a delight to treat you and catch up with you when you are back !
I had a great customer experience from the very beginning! The receptionist was so friendly it just made me smile (no pun intended). A clean and convenient location from where I was staying at an AirBnB. Fortunately Dr. Diane was able to schedule me in with the small window of time I had. With the amount of work done and the time involved, it was hands down a very comfortable experience. Dr.…
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Diane's work is exceptional and her chair side demeanor was so calming. Thank you Dr. Diane and staff for a great customer experience! I highly recommend Smile Partners Dental Clinic...especially for overseas patients!! 😄
Detail and careful when checking my teeth. Before proceeding to re-do one old filling done in another dental clinic that was found not in good shape during my last visit, Dr Diane took the step to check again using x-ray to confirm with me the necessity to re-do or not instead of just do it straight away without discussing with the patient. Very clean environment and good service.
Professional and friendly environment. Great service, Thumbs up! Definitely recommend to anyone who is looking for a dentist!
Dr Diane is a very warm, kind and patient dentist. She is the go to dentist for our whole family. My child's first experience at the dental clinic had been nonetheless of a wonderfl experience and he has declared that Smile Partners Dental Clinic will be the only dental clinic he will go to because Dr Diane makes his dental checkup pleasant and she explains every step, so at least he knows what to…
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expect and knows that he is in good hands. The dental clinic is also sparkling clean and have a children's waiting section. We highly recommend Smile Partners Dental Clinic to parents who are in search of dentist for their children or even themselves.
If I could give a rating of 100 stars I absolutely would with no hesitation! To say that my child had an amazing experience at Smile Partners would be an understatement. Dr Diane Chai is by far the absolute best child dental specialist I have ever encountered! Professionally thorough, attentive, efficient and highly experienced, Dr Diane managed to gain my child’s trust in no time resulting in…
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absolutely pleasant and pain-free dental treatment. I’m especially grateful to Dr Diane for demonstrating every tool used and explaining every step of the treatment in great detail to my 6 y.o. This was an incredible experience for an inquisitive child. No fear and no pain. I am absolutely speechless. Outstanding service! THANK YOU!
Reply from the clinic
Thank you so much for your kind words, Aya. Dr Diane is actually a general dentist that sees patients of all ages but we do see our fair share of children at the clinic. It has been a delight treating your son and getting to know your family. Looking forward to seeing you again when your son comes for his checkup!
Dr. Diane has been our family dentist for the last 8-9 years. She’s very understanding, patient and yet firm with the children (started all our kids at 2yo). She has seen us through multiple issues with the children’s teeth so we really appreciate her thoroughness! What I really like about Dr. Diane is she’s reasonable, she won’t suggest any procedure just because it’s the easier way out or to…
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make more $$ out of us. She’s professional but is personable in her communications with us patients. The clinic’s waiting area is nicely decorated and furnished with games for the children & comfortable sofa for the adult patients. Highly recommended for both adults and children.
Done root canal but failed procedure. even left a steel broken tip in the tooth for weeks and had a bad infection. ended up have to go endodontist specialist to fix the issue. Unapologetic from the Dr D.
Reply from the clinic
We are so sorry to hear this, can you please contact us at 0169058098 so we can find out more about this incident.
Was referred by a friend and so glad I came! Dr Diane Chai and her team are knowledgeable, professional, thorough and friendly, making appointments painless and smooth. They always go the extra mile. Can't recommend them enough.
I think i had and still have anxiety but i learnt to trust Dr. Diane she prepares me for what to expect. Dr. Diane knows her stuff and she is very good and the epitome of profesionalism. Thank you Dr. Diane and your nurses ( Mary and the …
Came here after reading good reviews about this dental place and think it would be good for me to leave a review too to help others :). My experience with Dr Diane was good. She gives professional advice without being ‘hardsell’. Treated patient with respect, informed and also very detailed. Charges wise, i think it is quite standard market rate. Can give it a try if this is around your…
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neighborhood
Reply from the clinic
Thank you again for making the trip to our clinic today Rong Rong and thank you for the positive review. Looking forward to seeing you again at your next appointment!
Smile Partners Dental Clinic is one of the best dental clinics I've ever been too. Dr Diane Chai is a very patient doctor, who also has very gentle & steady hands. I strongly recommend Smile Partners at Jaya One for your next dental appointment.
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