Patients
Reviews of Smile Factory.
Brno, Czechia. 76 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 76 reviews
I was very satisfied. The dentist has a professional approach, she explained everything to me patiently and I felt in good hands. What pleased me the most was that our three-year-old daughter was also excited and is already looking forward to her next visit 😄 …
My whole family visits Smile Factory. We appreciate the kind and nice approach of the entire team. And the skillful hands. I highly recommend it.
Our whole family goes to the clinic. They do their job precisely. We are very satisfied. And they are great with children!
They take care of our entire team and are absolutely amazing! :)
I specifically go to Dr. Přibylová, she is very nice and helpful, I always leave satisfied. She is also very skilled and I simply cannot complain about anything, on the contrary, I would recommend her to anyone, as the best dentist I have ever had! The office environment is also very pleasant and modern, a nice waiting room and the receptionists and nurses are very nice. The dental hygiene is also…
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o great and I am very satisfied with it, it is clear that the hygienist cares about my comfort and information.
Reply from the clinic
Thank you very much for the nice review. :-)
I highly recommend it, Dr. Johnson is really caring and professional. I also praise the beautiful environment and the pleasant receptionist.
We have to praise absolutely everything here. The environment, comfort, all the staff, the approach to patients - simply top 🤌 We regularly go here with our children to see Dr. Křivanová - a nice, empathetic, professional 😇 she always explained everything beautifully to the little ones, showed them. If such an environment and approach were everywhere, there would be fewer scared patients. Keep…
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it up 🍀
Hi! I would like to ask if you accept clients who already have braces for treatment?
Reply from the clinic
Hello, we do treat patients undergoing orthodontic treatment, but unfortunately we are not accepting new patients at this time.
Pleasant environment, professional and kind staff. I recommend with all my heart.
If there is an acute problem, you will get an appointment immediately. For ordered treatment (whether to the dentist or hygienist) they take you at the appointed time, no downtime in the waiting room. They automatically take children if one of the parents is the patient. Clinic in the city center, excellent accessibility to the saline. I have nothing to complain about.
Great dental clinic with professional and friendly staff. The treatment was painless, fast and in a modernly equipped office. I definitely recommend it!
Great care and a pleasant approach. I highly recommend it.
Our whole family goes to Smile Factory in Brno and we are completely satisfied. Perfect team – all are great professionals who really understand their job. The approach is modern, they pay attention to prevention and approach each patient individually and with care. My son has been coming here since he was a little boy and instead of being afraid, he looks forward to visiting the dentist, which…
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speaks for itself. Thanks to Smile Factory, we have healthy teeth and we know that we are in good hands. The whole team works with their hearts and it is clear that they really care about their patients. Highly recommended!
Thank you very much for the care! Professional approach, patience when explaining "how to brush your teeth" and on top of that, the clinic is very beautiful. I highly recommend it.
Very professional approach of the doctor and dental hygienists. Our whole family has been visiting the office for a long time and we are very satisfied. The procedures are painless. You are always informed in advance of the treatment plan, as well as the price of the procedures, which is adequate for the result of the work. I appreciate the appointment for the exact hour, modern equipment, X-ray…
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right in the office. We are happy that we finally have healthy and beautiful teeth and that we are in the best care in Brno!
Painless and precise treatment, pleasant atmosphere and excellent approach even to pediatric patients. I also highly appreciate the very careful dental hygiene.
Hello, I would like to share my long-term experience with the Smile Factory clinic. I have been visiting the clinic for years and I always look forward to it. Everything is done with a smile, professionally and most importantly without pain. Thank you
Hello, I can say that I received very high-quality care in several areas. The first was with assistance, solving an acute problem. The second was to solve other follow-up procedures. I can say today that this was key to solving my problems. However, I would like to highlight the pleasant and humane approach of the doctors. They pay attention primarily to correct explanations and thus, in…
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essence, guiding the patient to solve their problem in an easy way. Let's face it, everyone wants to pay as little as possible, but when it comes to quality services, I can say that their value here is absolutely fine and even exceeds the amount I paid and I am glad that I entrusted myself to the right hands. Thank you. I appreciate it.
Always very friendly staff who try to accommodate. The office environment is also pleasant and modern. I can highly recommend it.
Hello, I would like to share my experience with this clinic. 🙂 I had dental hygiene on my first visit, where the hygienist was absolutely loyal and very consistent - she explained everything and SHOWED or directed, absolutely great approach. I have never encountered such an approach and interest in my teeth as at this clinic. For years I had a panic fear of the dentist, I really panicked, I…
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preferred to run away from the office, etc. Of course, with this approach I only hurt myself, and most importantly, I achieved that many teeth were no longer salvageable and had to go irreversibly. After previous bad fillings from an old dentist, who just charged incredible amounts for each treatment, I can say that it is not like that here. Miss MDDr. Křivanová is a true professional, she told me the entire treatment plan, she always explains everything perfectly and precise work is a matter of course for her. She doesn't play games and treats me like a normal person.🥰 I never waited, I always get my turn exactly at the agreed time. At the reception too, without any problems! A completely handy young lady who handles everything like an absolute pro.😍 When necessary, she sends me for an extraction to the dental surgery at Erbenova, where there are also professionals, I'm completely thrilled and I absolutely can't believe how anyone can even write a negative comment here, but that's actually normal, isn't it? The better you are = the more people hate you. 🤔☺️ Thank you very much. 😊 And most importantly, I'm not afraid to go to the dentist anymore. ❤️🔥😊 💙
The doctor can do nothing but advise to go elsewhere and take money from the patient. I advise you not to try this
Reply from the clinic
Hello, thank you for your feedback even it is not pleasure to read it - mostly because of your misunderstanding of my advices - I've recommended to have a consultation and potentially have an orthodontic treatment before we start treatment plan at our clinic. Also I've told you at least three times that the orthodontic treatment is not something that you have to have but something I would highly recommend - and because we don't provide this kind of service (you have to be specialized in orthodontics). So if it was misunderstanding - maybe next time try to come with an official translator who will translate it to you more precisely and not with your friend who I really don't know if he told you well as I don't speak Vietnamese. Because if it is not misunderstanding then I consider this feedback as an inappropriate. MDDr. Jana Beranovska
I've been going here for about 4 years and finally a dental clinic where the treatment doesn't hurt. They fixed all the teeth I needed. My former dentist told me at every check-up that I didn't have any cavities, even though my teeth hurt. Plus, I came here and they found my cavities right away and fixed them. And I don't have any pain anymore. Very nice receptionists and excellent dentists. I'm…
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glad I can go here :)
I took my mom here for dental hygiene while she was in Brno on vacation. She received excellent service and amazing dental care and attention.
Amazing approach, both to adults and children. Today my 5-year-old and I had a baby tooth extracted. The doctor was smiling, kind and pulled the tooth out in literally a few seconds. My daughter left with a smile! TOP clinic in Brno for me!
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