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Patients

Reviews of Smile Dental Services.

Sofia, Bulgaria. 78 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 78 reviews

5 73
4 0
3 0
2 0
1 5
Julie Collins via Google 5.0 out of 5
After much searching for a good dental Clinic to carry out full mouth restoration we came across the Smile Dental Clinic and read their numerous positive reviews. Both my Sister and I decided we wanted to go with them and we’re very pleased with the results. All the staff were very friendly and helpful and answered all our queries, we both had check ups everyday of the process. Despite our gum…
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problems they were able to carry out the procedure and implant our temporary teeth which we are very pleased with. We were able to stay in an apartment very close to the Dental Clinic which helped during our recovery and appointments and I would definitely recommend Smile and the team for this type of procedure.

Reply from the clinic

Dear Julie, Thank you so much for choosing Smile Dental Clinic for your full mouth restoration. We are happy to hear that you and your sister were pleased with the results. We're glad that you found the location convenient and that the procedure went smoothly. We look forward to see you next year for completion of your second stage for permanent prosthetic fitting.

Dejan Aleksic via Google 5.0 out of 5
Absolute professionalism, and I'm extremely satisfied with timing and final product. Thanks for help Smile
Reply from the clinic

Dejan, we are so glad to hear that you are satisfied with the final product and timing. Thank you for your kind words!

Volen Evtimov via Google 5.0 out of 5
I was prepared for a long and painful procedure. Was amazed from the kindness, patience and expertise of the Dentist and his colleagues. I would gladly recommend them to my friends and relatives. I'm so happy with my new smile. Thank you very much!
Reply from the clinic

Volen, we are so glad to hear that you had a great experience with us! We strive to provide the best service and we are delighted that you are happy with your new smile. Thank you for your kind words and recommendation!

Dave Patfield via Google 5.0 out of 5
Having had problems with hereditary gum disease for decades I was left with just one tooth in my upper jaw and 9 in my lower ( most of which were loose ) one of which was broken off at gum level. I had been researching the possibilty of implants for years, but could not afford UK prices. I probably don't need to tell you what having such bad teeth does to your self confidence. You try to avoid…
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opening your mouth and even conversing with people you don't know well. You do lose your smile and it's difficult to eat properly. Having been left a small inheritance when my mother passed away in December 2021, I decided to spend it on having my mouth fully restored. This was not enough to do it in Scotland or anywhere else in the UK so I started to look for clinics with good reviews elsewhere in Europe where prices were lower. The first ones I tried, in Turkey and Hungary would only do the implants after bone grafts, sinus lifts and membrane transplants as I had severe bone loss, in my upper jaw in particular. I then found out about immediate loading monobloc basal implants. I was on the verge of going to have this procedure done, also in Hungary, but they would not give a final price and every procedure was itemised. They also insisted I be examined at their London clinic, which I did. An expensive and wasted journey from the Isle of Skye ( where I live ). So I looked for other clinics doing this procedure and came across Smile Dental Services in the beautiful city of Sofia, Bulgaria. I read the reviews, got a quote for the treatment, and decided this was the right clinic. I arrived in Sofia on 26th of February this year. The next day I met the Smile team in their small, clean well equiped clinic. These lovely people know what they are doing, they are relaxed confident and professional. Fees paid and x-ray taken, Dr Dimitrov arrives. He studies the x-ray and then off we go... 3 hours later, I have no teeth, no pain and 6 implants in each jaw. A taxi then returned me to my hotel. Obviously after such high level dental surgery there is bleeding and swelling along with numbness from the local anaesthetic. I had to stay up late into the night, not because of any pain, but so I didn't get blood on the bed !! Casts are taken of your mouth throughout the procedure and on the next day I walked around the old city of Sofia until I was messaged to return to the clinic.The prosthetic technician was there and so were my long term temporary bridges for a trial fitting !! The next day, March 1st, these were ready, they were fitted and I had wonderful new teeth. In 3 days !! The first of March is an important day in Bulgarian culture... Martenitsa, it signals the start of spring and I was presented with red and white Martenitsi wristbands by both the hotel Orborishte 63, where I was staying, and the dental nurse at Smile. Lovely gestures from lovely people. I just cannot recommend this team enough. If you have missing teeth, bone loss and gum disease issues..these folk can sort it in less than a week. It is now just over 2 weeks since my new teeth were fitted. They are comfortable, look amazing, and feel natural. I can't wait to return in 6-18 months time, when the implants are fully integrated into the bone, to have my permanent bridges placed. Just 2 things to add Take plenty of swabs to absorb the blood after the operation. Yoghurt and soft tinned fish are good when you have no teeth for a day or two. Don't hesitate, you've found what you were looking for !! Dave Patfield

Reply from the clinic

Thank you for your kind words, Dave! We are so glad to hear that you are happy with the results and that you had a pleasant experience with us. We look forward to seeing you again soon!

Пламен Павлов via Google 5.0 out of 5
I have no words to describe the wonderful, kind and dedicated team of Dr. Dimitrov! I feel wonderful after the placement of 14 implants and my new beautiful smile! I highly recommend this clinic!
Reply from the clinic

Hello Mr. Pavlov, thank you for your kind words! We are glad that we were able to help you and that you are happy with your new smile.

Ivanka Gfeller via Google 5.0 out of 5
Hello. I have had 14-15 implants placed with which I have had no problems to this day. One tooth Hr.6 had no bone and they built me ​​up with the aim of placing an implant in stage 2. Super service. Everyone was doubly committed, I have no words. Thank you to the team, I will be happy to meet Dr. Dimitrov in stage 2. And goodbye, if it would be as it should be forever in terms of teeth. A person…
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must be determined about what he undertakes, as well as have patience for a finished result. Everything is not from today to tomorrow, but with each passing day better and certainly painless! I was a patient on 01/19/23. Almost a month has passed today and I can even eat a cucumber. I only struggle with the speech defect , ш , ш , с. I need time.... I have time and I am happy to go through the second stage. Warm greetings to the entire team. Separate greetings to Dr. Dimitrov with the hope that after the 2nd stage we can say goodbye. Special greetings to Dr. Sevgin Mutalibov Whom I should remember with something "I remember you"....Thank you. With the 14-15 implants placed, I have had no problems to date. I am from Varna, but I have been living in Switzerland for 30 years. I had a mild form of periodontal disease for a long time, but a tooth constantly needed to be treated or built (and again after 2 years). Dr. Dimitrov I won the lottery, so to speak! I was in Sofia with my son (14 years old) and we were at the Crystal Palace Hotel, 1 minute walk away. We arrived on Sunday, and on Monday I had an appointment for an OP procedure. On Monday, Dr. Dimitrov met me and asked if I had any specific questions. Then the anesthesiologist took me and did an ECG and informed me about permanent medications and surgery. Everything else lasted about 2-3 hours (I had 19-20 teeth removed) and Dr. Dimitrov put in my implants. From that moment on, I had several visits to Dr. Mutalibov, who took care of me constantly. And he told me that I would never forget him. And so it was, with the help of Plamen Belchev (chief dental technician), who treated me with great attention during the first try (thank you). I read a lot in advance and everything is luck, so I put the cards and decided that Smile would be my luck, which was justified and proven. The team is great, the manager Lachezar is available for any inquiries and documents, great. Dr. Dimitrov did a great job and to this day I have no problems.

Reply from the clinic

Hello Ivanka, thank you for your kind words and the exciting review. Everyone on our team is happy to hear that we were able to help you and that you are satisfied with the treatment so far. Best regards!

Colin Wallace via Google 5.0 out of 5
I can not speak highly enough about this dental clinic. Having done some research, I found this one to be reasonably priced, and the location from the airport is very convenient. Having come from the UK. A very professional setting, clean, and very modern. The staff are all ever so friendly. I’ve received a first class service from Smile and the team from the moment I depart the airport with a…
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driver waiting for you on hand to take you to your accommodation to leaving Sofia for the airport. Their pleasant driver is on hand to take you back to the airport no matter what time your flight is. Thank you so much Smile clinic…

Reply from the clinic

Dear Colin, we are so glad to hear that you had a great experience with us! We are committed to providing our customers with the best service possible and we are glad that you felt that way. Thank you for your kind words!

Davey Rooney via Google 5.0 out of 5
Absolutely fantastic staff and a truly excellent service. Would definitely recommend 😁 …
Reply from the clinic

Thank you for your kind words, Davey! We are so glad to hear that you had a great experience with us.

Vasilisa Petrenko via Google 5.0 out of 5
My name is Vasilisa. I had implants and full-arch dentures. I want to express my gratitude to Dr. Bozhidar Dimitrov and the entire wonderful team of doctors for their high level of professionalism and incredibly sensitive and kind attitude. I was surrounded with attention and care, and I felt completely at ease (even though I was at first). From the very beginning, I was thoroughly explained the…
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stages and cost of the treatment, and the final result was excellent work. I feel like my teeth are "my own." I feel comfortable, and I'm happy about it. Thank you so much to the wonderful doctors! I highly recommend Smile Dental Services.

Reply from the clinic

Dear Vasilisa, Thank you for taking the time to express your gratitude. Your recommendation will surely be appreciated by others who may be in need of dental services. We are glad that you shared your positive experience with our clinic. It is always reassuring to have a clear understanding of the stages and the cost of the treatment along the necessary information prior its start. We try our best to ensure that our patients are well informed.

Matt Dawe via Google 5.0 out of 5
Very professional and caring dental practice. Couldn’t do enough for you on a care front and their work was unbelievable , no stone unturned. Would recommend to anybody. They have changed my life.
Reply from the clinic

Thank you so much for your kind words, Matt! We are so glad to hear that we could make a difference in your life!

Nick Dunn via Google 5.0 out of 5
Just back from my second visit to smile dental clinic. Service is first class, cannot thank all the staff enough not only for my smile but giving me my confidence back.wouldn’t hesitate in recommending smile dental clinic to anyone , my experience was totally pain free from extractions to implants to my final smile. Thank you once again to everyone at smile dental clinic.
Reply from the clinic

We are glad that you had a positive experience at Smile Dental Services - Bulgaria. It's great to hear that our team provided you with excellent service and helped you regain your confidence through your dental treatment. It's always wonderful to receive such positive feedback, Smile Dental team is thrilled to hear that we made a difference in your life. Thank you for sharing your experience and I hope you continue to enjoy your new smile.

clive rowland via Google 5.0 out of 5
I searched for 2 years before I booked here in April 2020 they were only clinic on all of Google who would do my implants I tried various others but had no bone so couldn’t be done came here got told he can do it so went ahead jump 20 months later am back to getting my fixed teeth screwed in they took out temporary ones I had 1 bad implant loose that was removed and replaced instantly juring 20…
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months since temporary ones in not a problem at all bearing in mind temporary ones are glued in am here now waiting for proper ones to be screwed in full teem are fully professional and know this job inside out they all care for a proper result if they think it will not work they will not do it best in world by fat

Reply from the clinic

Clive, we are so glad to hear that you had a positive experience with us and that we were able to provide you with the care you needed. We strive to provide the best service possible and we are happy that we could help you.

Kalina Panayotova via Google 5.0 out of 5
So happy with the service and the treatment. I have been a patient, together with my kids for years. True professionalists who are passionate about what they do. Would recommend it to anybody, and all ages.
Reply from the clinic

Thank you so much for your kind words, Kalina! We are delighted to hear that you and your family have been happy with our service and treatment. We look forward to continuing to provide you with the best care possible.

Martina Ekzarhova via Google 5.0 out of 5
I’ve received the best service and treatment! Dr. Dimirtov is an exceptional professional with the best team of specialists you can find!
Reply from the clinic

Thank you for your kind words, Martina! We are so glad to hear that you had a great experience with us.

gretta cambridge via Google 5.0 out of 5
My dental journey began in 2020, to Sophia in Bulgaria to Smile Advance Dental Clinic… I am recently back from my second part of my treatment, due to covid restrictions my treatment was delayed.. Going too Smile was one of the best decision I have ever made in my lifetime, I now have beautiful new teeth , my reaction was just wow when I first saw them, I couldn’t believe how natural they…
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looked, I’m just over the moon with my new smile, the response from family and friends are just unbelievable they said they are just unreal and so natural looking… ❤️after months of research on line looking for the best dental practice I came across Smile . I had extremely bad teeth loose veneers from previous work many years ago, I had major bone loss so I thought implants were not for me, Until I came across Smile and read review’s, I got In contact with them and got a correspondence immediately, sent off my X-ray and was emailed a few days later with my dental plan , . Going to Smile Clinic snd meeting the wonderful Dr Dimitrov and his fantastic dental team, was a life changing experience for me and I shall forever be so grateful too them all for giving me my smile back, my confidence is back, my appetite has improved so much, I’m delighted with different types of food I now can eat again .. ..Thank you all so so much for yer upmost professional manner, also the kind and friendly taxi drivers collected from the airport brought to your hotel and also to bring you to your dental appointment’s always greeted with a friendly smile and kind words .. I would highly recommend this Clinic to anyone that is considering to get dental treatment work, This Clinic is top class and Dr Dimitrov is one of the best implant surgeon, I had no pain after surgery just a discomfort for a day… Shall ever be grateful to you all at Smile Advance Dental Clinic.❤️

Chris Conley via Google 1.0 out of 5
I had the misfortune of having my dental implants done with SMILE DENTAL SERVICES IN SOFIA and Dr. BOJEDAR DIMITROV. They seemed very nice and I gave them every opportunity to get it right, however, they ignored an infection and according to them it was a raging one which destroyed the jaw bone. After that I think they were just working blindly to try and get something to work. I ended up with …
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a completely different system on the top arch as the bottom which would be a problem but the bigger problem is that all the implants are failing and they made so many attempts that my jaw bone is like Swiss cheese and my gum is so destroyed that dentures will not even work. Because their is nothing to hold them in. The clinic is unwilling to make anything right or return my 18000 or so ,they have been paid so I can get my health restored and be able to eat solid food again. I AM DOING A 30 MINUTE VIDEO INTERVIEW WITH A CONSUMER WATCHDOG THAT WILL POST EVERYTHING ONLINE LOOK FOR MY STORY AND SHARE YOUR S. There is a support group starting that is helping other patients come forward and discuss their issues with the clinic .UPDATE— THEY TRIED TO EXTORT ME BY FILING A POLICE REPORT SAYING I WAS THREATENING THEM IF I DIDNT REMOVE MY REVIEWS. WELL THEY ACTUALLY DID FILE A REPORT FILLED WITH LIES TO TRY AND KEEP ME FROM FILING SUIT AGAINST THEM AND COMPLAINTS TO THE MEDICAL BOARD FOR MALPRACTICE AND BODILY INJURY. I WILL UNFORTUNATELY HAVE TO SUIT THEM TO GET RELIEF. DO NOT BE FOOLED BY THEIR FAKE REVIEWS LIKE I WAS THERE ARE LOTS OF REPUTABLE SURGEONS IN SOFIA FOR FAR LESS MONEY. TRUST ME!

C k C via Google 1.0 out of 5
Hello, I had an experience that I need to warn the public about. I went to SMILE DENTAL CLINIC SOFIA AND WAS OPERATED ON BY DR. BOJIDAR DIMITROV AND DR MARKOFF. What was suppose to be a 4 day procedure to do a full mouth restoration turned into what will be 4 years of grief and pain.started with multiple infections that were not addressed properly to I’ll fitting bridges and poorly placed…
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implants. The result after multiple surgeries and half way attempts to repair has left me toothless and unable to eat and in the need of yet multiple surgeries and years of healing intervals in between.at present I half 2 completely different implant systems installed / basal on 5he bottom and conventional up top which now all have failed and I need surgeries to remove all of them and do bone augmentation and sinus lifts. I still cannot smell . I tried to just get my money refunded to go elsewhere to have done but they were not interested in helping me but in fact threatened to file a law suit if I didn’t go away and remove my reviews. Well they filed a complaint with the police and falsely accused me of threatening them This is an effort to revoke my visa and make it difficult for me to file suit. I paid almost 20,000 now I have to pay far more than that to start over and it will take 18 months to complete. All I wanted was my money back to get the care to correct his butchery. Not a penny more or less. IS THIS WHAT YOU WANT TO CHANCE GOING THROUGH??????? I HOPE NOT !,!! HE IS EVEN MORE EXPENSIVE THAN THE COMPETENT SURGEONS IN SOFIA AND THERE ARE GOOD ONES.

C k Conley via Google 1.0 out of 5
I had the misfortune of having my dental implants done with SMILE DENTAL SERVICES IN SOFIA and Dr. BOJEDAR DIMITROV. They seemed very nice and I gave them every opportunity to get it right, however, they ignored an infection and according to them it was a raging one which destroyed the jaw bone. After that I think they were just working blindly to try and get something to work. I ended up with a…
Read the rest of this review

completely different system on the top arch as the bottom which would be a problem but the bigger problem is that all the implants are failing and they made so many attempts that my jaw bone is like Swiss cheese and my gum is so destroyed that dentures will not even work. Because their is nothing to hold them in. The clinic is unwilling to make anything right or return my 18000 or so ,they have been paid so I can get my health restored and be able to eat solid food again. If you can believe it, the doctor has filed a complaint with the police in an attempt to make it out that he is the victim of threats and extortion so that he doesn’t have to correct the problem or return my money. I AM DOING A 30 MINUTE VIDEO INTERVIEW WITH A CONSUMER WATCHDOG THAT WILL POST EVERYTHING ONLINE LOOK FOR MY STORY AND SHARE YOUR S. There is a support group starting that is helping other patients come forward and discuss their issues with the clinic .

Alcino Vieira via Google 5.0 out of 5
Am very happy with Smile dental services for the full mouth restoration no pain just amazing. i arrived on the 7/09/2022 and left Bulgaria on the 14/09/2022 with a great smile. Thank you
Александър Соколов via Google 5.0 out of 5
It's really impossible to describe in a few sentences my impressions, and I can't find the right words. Incredible attitude and highest-class professionalism, that's it. I'm infinitely grateful to the entire team. Be well!
Homeward 1 via Google 5.0 out of 5
I am absolutely delighted with my new teeth. The dental staff are all very talented and dedicated to doing their best. The price was a fraction of what I would have had to pay here in the UK. The dental surgery is state of the art and spotlessly clean. Many thanks to them all.
Johnny quattro via Google 5.0 out of 5
HIghly recommended. Let me explain - I heard about Smile Dental Services from a friend of a friend …
Veselina Asenova via Google 5.0 out of 5
Great clinic, high-tec medical equipment, calm and positive people! Everything during the treatment is carefully explained and then they give you all the information written to have it in case you forget anything. …
A A via Google 5.0 out of 5
This is the best place in Sofia for dental implants. I had a full mouth done by Dr. Dimitrov and it was the best decision . My teeth are beautiful and white as ever. Thank you to all at Smile Dental for their great work and service. Its been 2 years and so far so good !!

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