Patients
Reviews of Smile Dental Clinic.
Tijuana, Mexico. 23 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 23 reviews
I can’t say enough good things about this place. When I first came in, my teeth were in really bad shape. From day one, he took the time to really listen and walk me through everything. He gave me a clear, step-by-step plan explaining exactly how we were going to fix my teeth, which immediately made me feel at ease and hopeful. The process was smooth, professional, and way less stressful than I…
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I expected. In less than a few months, my teeth were completely transformed. I’m honestly amazed at the results. Not only do my teeth look incredible, but I feel confident smiling again—something I haven’t felt in a long time.
I have been coming to Dr. Ricardo for years, back when he way in his little one room facility. I have recommended many people to this dentist, even if some of the results are questionable. (my other daughters implant feel out after 6 months) We have a monthly appointment at 9am, we are always on time, and usually the Dr and his staff show up at 920-930. There has rarely been times we have…
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started close to 9am. There has been times when the Dr. Was doing a surgery on a patient and we were stuck waiting over an hour, just to be told we needed to reschedule. Today we were 20 minutes late, which isn't an excuse by any means, but if the Dr isn't showing up until 920-930 we are right on time. There was a Breast Cancer walk and A Tequila Festival directly outside the office blocking and detouring traffic. Imagine my disappointment that my appointment was cancelled because of my lateness. The staff said since we previously had said we required the Dr to be early (not early, just On time) , we should have been on time. Absurd. The 1 time Dr Ricardo was "on time" in 2 years. Sorry that they lost a customer today, as well.
Reply from the clinic
I came on time like you tell me because you had other appoiment in other place, even the next pacient before you, he was there on time and i will spend many time whit him, that was the reason i can't see you. i hope you under stand that.
I just completed my second appointment in a week with Dr Navarrete, and I can't speak highly enough of him and his staff. My original appointment was to feel them out as I've had some less than positive dental experiences over the last couple years and hadn't found a good fit for a dentist. My search has ended and I'm very pleased with my choice! Dr Navarrrete was thorough, patient, kind, and I…
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I didn't feel a bit of pressure from him one time to choose a service which I have felt from many other dentists. He replaced 4 old fillings today and the process was timely and seamless as far as I can tell. They really know how to pamper you with the different options which includes a massage chair so you can relax during the process. They even have a masseuse on staff if you want a full body massage if you have the time. Very modern high end office, they're fallowing all necessary guidelines during covid-19, friendly and attentive staff, extreme professionalism in a warm environment and the dental assistant beyond pleasant. I highly recommend Dr. Navarrrete after my experience.
Reply from the clinic
Thanks mr robert, we really appreciate your comments
We traveled to Tijuana for dental work and the experience truly exceeded all of our expectations. From the moment we arrived, the dentist and staff made us feel comfortable and welcome. Everyone was friendly, knowledgeable, and highly professional, which immediately put us at ease. The quality of care we received was outstanding. The dentist took the time to explain each procedure clearly and made…
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sure we were comfortable every step of the way. The staff was attentive and kind, always checking in to be sure we were doing well. Both my husband and I received excellent treatment, and the results were better than we could have hoped for. We are extremely happy with the work that was done and grateful for such a positive experience. We would absolutely recommend this dental office to anyone considering dental care in Tijuana.
Doctor Genesis and Doctor Ricardo are such great dentist, I’ve seen such great progress and they are such a great team. Thank you so much
I love this clinic so much. Dra. Genesia and Dr. Ricardo are such great dentist. Such great service and such a great team. Keep up the great work
Wow! Wow and wow! I’ve been on a journey of improving my smile since 2020 and I had really bad luck with the first dentist I found in TJ. That first dentist charged me almost twice the amount Smile Dental Clinic charged me and he did a very poor job. My smile ended up worst than when he first saw me. Long story short…I had to have his crappy work completely taken down and redone. But Dr. Ricardo…
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Navarrete with Smile Dental Clinic made it worthwhile. He is diligent, caring, honest and professional. He treated me with respect and took my concerns seriously. He listened and didn’t take anything personal. He definitely delivered based on my individual circumstances and put me at ease. No sales pressure tactics either. I felt he was sincere and caring. I would highly recommend him to anyone looking for honesty and good workmanship. Also, if you have to stay for several days try Airbnb to save on lodging. Thank you 🙏🏽
Reply from the clinic
Thank you so much for placing your trust in us. Such kind words motivate us to strive even harder to exceed your expectations. It was a pleasure to welcome you to your home.
After an extensive global search that took me from Mexico near El Paso, Texas, to destinations like Turkey and Thailand, I eventually returned to Tijuana, Mexico. Despite nearly deciding on Thailand, I stumbled upon Smile Dental Clinic in TJ at the last minute, offering a remarkable special for both upper and lower dental work that beat all other estimates. I was particularly drawn in by…
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Robert's friendly demeanor, prompting me to visit in person. Arriving eagerly for my appointment, I mistook the doctor who greeted me as Robert, only to discover he was Dr. Ricardo, my dentist. Our conversation was unhurried, and I became emotional discussing my decision to undergo full teeth removal and implant procedures. Dr. Ricardo, empathetic to my situation, recommended a partial approach initially, but I ultimately opted for the original plan given my age and circumstances. Following this decision, I underwent a procedure to remove all teeth in one session, opting for local anesthesia to manage costs. Post-extraction, implants were promptly placed—four each for the upper and lower arches, acting as anchors for future teeth. Smile Dental advised staying overnight in a nearby hotel (covered by them) for observation and to craft temporary dentures. Before heading to the hotel, the staff escorted me to a pharmacy for necessary pain and antibiotic prescriptions. The next day, Dr. Tania swiftly crafted temporary dentures, emphasizing the importance of ensuring a proper fit. Subsequent appointments, spaced for healing, involved impressions for prototypes, with adjustments made as needed. At the three-month mark, impressions were taken again, requiring a surgical procedure to access the implants due to gum growth—a typical occurrence. Following this, a multi-day process ensued to fit and adjust the new teeth, culminating in a satisfactory outcome considering the investment. For those visiting, logistical tips included parking at Hotel Ticuan's garage and utilizing the appointment system, Fresha, via email. The team includes Dr. Ricardo for implants, Dr. Tania for general dental care, and Roberto for excellent communication. Reflecting on the experience, despite the necessary procedures and follow-ups, the outcome justified the investment, totaling $10k for comprehensive dental restoration at Smile Dental Clinical TJ. A follow-up is scheduled in three months, promising to update this account with further insights. Additional advice included obtaining a SENTRI card (plan ahead as this is time lengthy process) to expedite border crossings, minimizing waiting times significantly—an invaluable asset for those planning return trips.
Reply from the clinic
Thank you very much, Henry. We appreciate your feedback; it motivates us to improve.
I was very satisfied with the overall care. The doctor explained all the options to me. He is very kind and very professional.
I have done implant a little over three years ago now I have killer pain that my dentist told me I have to remove the implant because of the poor job have been done! My whole trip was waste of time and money. Now I have to go through the pain of the removing implant.
Reply from the clinic
Hello Katherine, you must have us confused whit another dental clinic, we have been with this name and location 2 years at the most 2 1/2 in this office, also we do not have a patient under your name in our records. There’s a lot of clinics that have similar names to ours. In Tijuana Mexico. Let me know if you need any help! Regards.
Excellent service and a wonderful patient. The doctor is highly skilled. I had dental extraction surgery with implants and felt like I was treated like family. My recovery was very smooth, and the doctor was attentive to my needs every day.
Reply from the clinic
Thank you so much Paty, your comment really motivates us to do even better
I just completed my second appointment in a week with Dr Navarrete, and I can't speak highly enough of him and his staff. …
I absolutely love them and would recommend them o everyone they do wonderful work
I want to thank Dr. Ricardo for the excellent care and service he provided in fixing my teeth. I am completely satisfied and highly recommend him.
Excellent service from the team at Smile Dental Clinic, highly recommended! 100%! Thank you guys!
An incredible experience in terms of service, cleanliness, and friendliness. The best doctor in Tijuana.
Very good dentist, helpful, flexible with payments, very attentive, professional, clean office, and good location 👍 …
I have been going to Ricardo for years and I am going again in month. ( I live in seattle and fly to san diego) Ive had several crowns, bridges, 2 implants so far, bone graph, a third coming. Highly recommended, he will take of you like family.
I found Dr Navarrette from another website where he has good reviews. He replaced two of my fillings and did a cleaning. He is very knowledgeable and does good work. Total cost was a fraction of what my snobby dentist in the US wanted to charge me.
Good dentist. He is knowledgeable and gives you an honest take.
My doctor is very friendly, professional, and responsible. Thank you very much ❤️❤️❤️
I had done an extract, implant and cleaning done. Very clean, courteous., and professional service. Prices are affordable too. My family and I highly recommend it.
I have had a very professional experience. I will be returning for my dental needs.
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