Patients
Reviews of Smart Care - zubní klinika a Ortodoncie.
Prague, Czechia. 191 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.
Authenticity
5/10Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Michaela, Dr. Lucie named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
4/10Baseline 4: tourist support offered. Final 4.
What comes up well
- Led by experienced dental specialists including Dr. Michaela
- Partners with leading laboratories for high-quality restorations
Points to weigh
- No official clinic website available for remote verification
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 191 reviews
Very bad staff, I went there a couple of years ago and everything was fine, but I don't recommend it now, go to another clinic
Reply from the clinic
Hello, thank you for sharing your feedback. We take all comments very seriously, and we would appreciate the opportunity to review your experience in more detail. Could you please contact us at [email protected]? Your clarification will allow us to address the situation appropriately and ensure a proper follow-up. Smart Care Team
My dental hygienist (Nguyenová Hanka) is very nice, professional and careful. She always explains everything clearly and is sensitive and considerate during the treatment. It is a pleasure to go to her – her work is really high quality and I always feel good about her.
Reply from the clinic
Hello, thank you very much for your kind words. We are very pleased that you are satisfied with the care at the clinic and we look forward to your next visit. Smart Care Team
I am very satisfied with the Smart Care clinic. Everyone is very nice and professional. I have had great experiences with Dr. Trtíková, dental hygienist Hanka Taová and the entire reception staff. I always look forward to every visit. I definitely recommend it to anyone looking for quality care and a friendly approach. ❤️
Reply from the clinic
Hello, thank you very much for your kind feedback, I really appreciate it and we are glad that you are satisfied with the care we provided at the clinic. We look forward to your next visit. Smart Care Team
Very nice, individual approach. 5 stars for Mrs. Lenka Červenková and Hanka Taová.
Reply from the clinic
Hello, thank you very much for your feedback, we will definitely take your compliment into account and look forward to your next visit. Smart Care Team
Hello, I would like to take this opportunity to thank Mrs. Markéta and Mr. Dan for their always professional approach at the reception. I have been visiting this clinic for more than 3 years and I must admit that thanks to their approach and work, visiting the clinic is always pleasant for me and reduces the fear I experience before the procedure.
Reply from the clinic
Hello, Thank you very much for your kind words and long-standing trust. We are pleased that our team is helping you to overcome your concerns about the procedure. We look forward to your next visit.
I went to dental hygiene with Mrs. Hanka Nguyen and was very satisfied.
Reply from the clinic
Hello, thank you very much for your feedback and we are glad that you were satisfied with the treatment provided by our dental hygienist. We look forward to your next visit.
I am very satisfied with my dental hygiene thanks to Hanka Nguyen :)
Reply from the clinic
Hello, we are very happy that you are satisfied with the treatment and we look forward to your next visit. Smart Care Team
The hygiene visit at Barč was exactly what I expected: a kind approach, mistakes and ways to improve hygiene clearly explained, and the cleaning itself was painless. I have no complaints, the visit couldn't have gone better. 😁 …
Reply from the clinic
Hello, we are very pleased that you were satisfied with the treatment and we will be happy to pass on your compliment. Smart Care Team
Very nice staff, both doctors, dental hygienists and reception. I go to hygienist Hance Nguyen repeatedly and she is always very nice and smiling, happy to give me advice and explain everything. The waiting room is a very pleasant place and I appreciate the offer of water, tea or coffee. The music is also pleasant, the whole environment feels clean and I will be happy to come back here.
Reply from the clinic
Hello, thank you for your kind feedback, we are pleased that you appreciate our efforts to provide top-notch service and we look forward to your next visit. Smart Care Team
Beautiful office, professional approach and nice environment. I was very satisfied. Thank you very much for your help! And thank you very much to the assistant Lence, she was amazing!!
Reply from the clinic
Hello, thank you very much for your kind words, your satisfaction is important to us, we look forward to your next visit. Smart Care Team
I would like to give exceptionally positive feedback to the employee Hanka Taová, who is responsible for dental hygiene. She is a truly friendly and charismatic person who places great importance on a professional approach to her work. I am always very satisfied with the results.
Reply from the clinic
Thank you very much for your kind words and positive feedback about Hanka Taová. We truly appreciate your recognition of her professional and caring approach. Smart Care Team
I would like to express my utmost satisfaction with the hygienist Hanka Nguyeon. A very pleasant lady, she always explains everything she will do and tells me what I should do at home. I highly recommend her.
Reply from the clinic
Hello, thank you very much for your feedback and we are very happy that you are satisfied with our care. We look forward to your next visit. Smart Care Team
I have been going to Smart Care regularly for a long time after a recommendation, and I have always been satisfied. I have to highlight Miss Hanka Nguyen, whom I have been specifically ordering from for a long time. She does her job really well! She cleans everything thoroughly, is always happy to help with everything, and it is clear that she simply enjoys her job :)
Reply from the clinic
Hello, we are very pleased with your positive feedback, we will take your compliment into account and look forward to your next visit. Smart Care Team
Hanko Nguyenová, thank you for the dental hygiene and I look forward to the next dental hygiene, I recommend Smart care, the people there are very nice and they are careful 👍 …
Reply from the clinic
Hello, thank you very much and we are very happy that you are satisfied with the care at our clinic. We look forward to your next visit. Smart Care Team
I have been under the care of Dr. Eliška Peroutková for about a year and I have to thank her very much for her helpfulness, patience and precision. She explained all the treatment procedures to me, outlined the course and time requirements, and explained possible complications. She was very empathetic and professional during the treatment. I would like to thank her very much and appreciate the…
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entire team for the services they provide to patients. Eva Engelthalerová
Reply from the clinic
Hello, thank you very much, we are really pleased to see the satisfaction of our patients and we will look forward to the next visit. Smart Care Team
We were looking for an orthodontist in Pilsen for over a year and a half and there were no vacancies anywhere, so we went to Prague and SmartCare immediately offered us an appointment. Kind, helpful staff. They always accommodated us with an appointment and time, even though it was sometimes not easy, given the commute from Pilsen, after school, two children to go in parallel or one after the…
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other. I recommend their services. Great facilities for those waiting, I made a coffee, sat down at the table and worked peacefully on my notebook.
Reply from the clinic
Hello, thank you very much for your kind feedback, we are very pleased that you are satisfied with the orthodontic team and we are very happy to see how many patients outside of Prague use our services. We will look forward to your next visit. Smart Care Team
I regularly go to Miss Hanka Nguyen for hygiene and I have never encountered a situation where hygiene could be pleasant. 😊Miss Hanka is always in a positive mood, she explains everything carefully and tries to make sure nothing hurts. 🦷🪥 I am always satisfied. …
Reply from the clinic
Hello, thank you very much and we are very pleased that you have such an impression of our treatment. We will look forward to your next visit. Smart Care Team
At the Smart Care clinic, I always encounter a professional and friendly approach from all the staff. It was no different today during my dental hygiene with Miss Hanka Tao.
Reply from the clinic
Hello, thank you very much and we are very happy that you are satisfied with our clinic, we will look forward to your next visit. Smart Care Team
Terrible…I needed urgent help with my son, whose braces wire had shifted and we needed help. We are flying away for the weekend. They are not in our orthodontic office today. Not interested, they simply will not help, even when it comes to a child. Update: these are all just excuses. I explained that I only needed help with the braces wire. I did not want to fix or remove anything. Fortunately,…
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I found another dental clinic, where the doctor pulled and bent the wire. A dentist, not an orthodontist. Here they understood the desperate parent and tried to help. And they did. And your receptionist gave me no advice at all and was arrogant, which is why I decided to write a review.
Reply from the clinic
Hello, we understand that this situation is unpleasant. However, our receptionist correctly informed you that unfortunately we cannot interfere with treatment conducted by another orthodontist. The dental emergency at our clinic only applies to acute cases within the framework of conservative dentistry. The colleague also provided you with recommendations on how to temporarily resolve the situation at home before leaving for vacation, and pointed out the need to contact your treating orthodontist at the facility where your treatment is taking place after returning from vacation. Thank you for your understanding. Smart Care Team
I would like to commend dental hygienist Hanka Nguyen. Her approach to the patient is perfect, she explains everything in detail, she is always positive and very nice.
Reply from the clinic
Hello, thank you very much for your feedback and we look forward to your next visit. Smart Care Team
We are very satisfied with dental hygienist H. Nguyen. And with your clinic in general, we have already recommended 3 clients to you who are also satisfied.
Reply from the clinic
Hello, thank you very much, we are very pleased that you are satisfied with our care at the clinic and that we can help you and your loved ones with dental care. Smart Care Team
I highly recommend dental hygiene with Ms. Nguyen, who is always helpful, careful, precise and makes the procedure itself very pleasant. Thank you very much! The Smart Care clinic itself is really great, both in its approach to patients and especially the procedures. My teeth are beautifully aligned with braces. Thank you very much! :)
Reply from the clinic
Hello, we are very pleased that you were satisfied with the dental hygiene treatment and the course of your orthodontic treatment, we will look forward to your next visit. Smart Care Team
I only rate the work of dental hygienist Hanka Nguyen. I have been going to dental hygiene regularly for several years, I have been to Hanka about 2 times now and everything went perfectly. I will only go to her. I am conservative. If I am satisfied, I will come back. And I like it when 1 person takes care of my teeth. Nice, communicative lady, perfectly done job, respects my ethical veganism…
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and has vegan products for me. Everything is fine, thank you for a pleasant morning care. I can only recommend Hanka.
Reply from the clinic
Hello, thank you very much for your kind feedback. We are glad that you were satisfied and that we were able to fulfill your request regarding veganism. We look forward to your next visit. Smart Care Team
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