Patients
Reviews of Sim & Hooi Dental Centre (PJ).
Petaling Jaya, Malaysia. 95 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 95 reviews
Dr Ooi is very patient and gentle. She explained in detail during the course of the treatment. Reasonably priced too.
Reply from the clinic
Your kind words are deeply appreciated! Thank you so much for sharing, Alice Chew! ☺️
Dr Hooi is very patient to clean my daughter’s teeth.
Reply from the clinic
Thank you, Jasmin Chuah! ☺️
I recently visited Dr. Hooi for an examination of my front tooth to determine the next course of action. Dr. Hooi was very patient in explaining the procedures I would be going through, making sure I understood everything clearly. His friendly and approachable manner helped me feel very much at ease, and the whole experience was far less stressful than I had expected. I truly appreciate the care…
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and professionalism shown, and would definitely recommend Dr. Hooi to anyone seeking dental treatment.
Reply from the clinic
We’re extremely glad that you felt at ease and understood everything clearly. Looking forward to seeing you again soon as you decide on the next course of action. Thank you so much for sharing, Irene bb! ☺️
Good service and i enjoy my dental care journey with them.
Reply from the clinic
It’s heartwarming to know that you enjoy the dental care journey with us, Laine Liew! Thank you so much for sharing! ☺️
I used to be traumatized by dentist since young, so I've avoided as much as I could. I came to Sim & Hooi, recommended by family friends and was served by Dr Hooi. Dr gave me a good explanation of what needs to be done and was very gentle with the treatment and am very comfortable with coming back to visit again for my follow up. 👍👍
Reply from the clinic
It’s extremely heartening to know that we’ve made a positive difference in your dental experience! Thank you so much for sharing, Sherman Khoo!
Just had a tooth extraction done at SHDC PJ and I’m honestly amazed — it was so quick and completely painless! I was a bit nervous going in, but the team made me feel super comfortable and the whole process was over before I knew it. I’m really grateful for how smooth everything went. Highly recommend this place if you’re looking for a gentle and professional dental experience.
Reply from the clinic
We’re really happy to have helped you, Rachelle Lynn! Your high recommendation is deeply appreciated! Thank you so much for sharing! ☺️
Dr Hooi is very patient and detailed. We are happy with the check up and scaling done by him.
Reply from the clinic
Thank you for sharing, vivangkw! ☺️
Dr. Daniel is very friendly and patient. Provide good advise and keep patient at esse with explanation of each step. The receptionist are very friendly as well and send reminder for every appointment.
Reply from the clinic
Thank you for sharing, hua hung wong! ☺️
Dr. Hooi is a miracle worker! Helped to close the gap and fix my chipped tooth. Thank you so much doctor 🙏🩷 …
Reply from the clinic
Thank you so much for sharing, Vivien Chin! ☺️
I have phobia of visiting dentist in general. I needed a deep scaling procedure. My last dentist was nightmare. A relative recommended Dr Hooi. She said he is very professional, and patient. She was not wrong. Place was clean. Everyone I met was very pleasant and friendly. Dr Hooi patiently explained the process along the way and patiently answering all my questions wlin detail w support…
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t pictures and charts. Procedure was painless. My faith in dentist have been restored!! I look forward to my next visit..
Reply from the clinic
We’re so glad that your faith in dentists is restored, HL Khoo LLC! Thank you so much for sharing your experience with us! ☺️
Had a really large chip and cavity in my molar, saw Dr. Xhion who was super helpful and did an amazing job with the filling He explained every step to me very clearly as well as why he was doing each step which was very calming and helped with my nerves. He even showed me before and after pictures of my teeth which i really appreciated and helped me see what had happened Am super happy with the…
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the filling that he did for me!
Reply from the clinic
We’re happy to have helped you restore your molar, Joss Knussi! Thank you so much for sharing your experience with us! ☺️
Had a very pleasant visit, every step of the procedure was well explained & I felt very comfortable & relaxed. Tks Dr Daniel Sim 👍🏼 …
Reply from the clinic
We’re glad that you felt comfortable and relaxed, kb chew! Thank you so much for sharing! ☺️
Dr Daniel was very patient and explained all the procedures to me and my partner, would recommend to anyone!!
Reply from the clinic
Thank you so much for your kind words and recommendation, Wey Quan Ooi! ☺️
Dr.Fiona was thorough and it was relatively painless for me. Everything was explained in good detail to rest assure the patient. Overall experience was as pleasant as it gets at a dental clinic
Reply from the clinic
We’re happy to hear of your pleasant experience with us, Raymond Ko! Thank you so much for sharing! ☺️
I had a great experience with Dr Hooi Sek Kee. He is very professional, gentle, and takes the time to explain everything clearly. His calm and friendly approach made the visit very comfortable. I would definitely recommend him to anyone looking for a trustworthy dentist.
Reply from the clinic
Thank you so much for your kind words and recommendation, Kok Kennie! Much appreciated! ☺️
So glad to get Dr Daniel Sim to handle my bad teeth! What a breeze and he is so gentle and careful. My best dental experience so far!
Reply from the clinic
We’re glad to have helped with your bad teeth, Mok Kuanwei! Thank you so much for sharing! ☺️
I was visiting from Australia and Dr Pei Yun managed to fit me in on my last week to get my permanent retainer removed and to make new retainers for me. Her service was amazing and she is very thorough during the whole appointment. I saw her again before I left to get my new retainers and again top notch service. She took the time to make fine adjustment to my retainer and to clean up leftover…
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composite from my previous appointment. I highly recommended her for anyone around the area looking for a dentist or any visitors looking to get some dental done 👌
Reply from the clinic
Your kind words are deeply appreciated, Carson Choi! Thank you so much for your high recommendation! ☺️
Thanks to Dr Daniel for his patient, guidance n clear explanation. Truly glad. Good job.
Reply from the clinic
Thank you, Kim Shalom, for your kind words! ☺️
Dr Fiona was amazing. So gentle with the kids. Highly recommended.
Reply from the clinic
Thank you, Yen T! ☺️
Dr Hooi is a very calm, professional, reassuring and dexterous dentist. Especially grateful to get an urgent last minute slot when my large cavity filling came off and he arranged for an urgent crown preparation for me. Dentists are not my best friends, but Dr Hooi is highly recommended :)
Reply from the clinic
Thank you so much for your kind words and high recommendation, hueyling tan! ☺️
First time visiting Sim and Hooi Dental Centre and I’m truly impressed. The staff are kind and helpful, and Dr. Hooi is amazing – gentle, patient, and very professional. The whole process was smooth, and the clinic itself feels really comfortable. Would definitely recommend this clinic to friends and family!
Reply from the clinic
Welcome to our practice, Uswatul Khusna! Thank you so much for your kind words! We look forward to seeing your friends and family soon! ☺️
The dental treatment itself was okay, but the front desk service was highly disappointing. During my first visit for a tooth extraction with Dr. Hooi, I was immediately asked by the front desk to leave a Google review right after the procedure. At that point, I was still in pain and feeling unwell after lying down for mostly two hours. Asking a patient in such a condition to log in and write a…
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a review on the spot, simply to receive a small gift, felt very inappropriate and inconsiderate. On my second visit for a tooth filling, the same situation occurred. After another lengthy procedure, with my mouth still numb and my head not fully clear, the first thing I was asked upon leaving the treatment room was whether I wanted to book another appointment. When I asked why, I was told it was for “another tooth filling”, even though my other teeth are still fine. This came across as pushy and overly focused on sales rather than patient care. While the dental treatment itself is okay, the front desk approach leaves a very negative impression. For this reason, I would not recommend this clinic.
Reply from the clinic
Hi, Carmen. Firstly, we apologise for your poor experience. Our procedure is to ask for feedback as our patients leave as that's often the only way to get any feedback at all, honestly. Clearly this time we missed the mark. However, our front desk staff do not try to book filling appointments unless they are part of your treatment plan, which I'm sure Dr Hooi would be happy to explain if asked. We apologize for leaving such a poor impression and thank you for your honest feedback.
Dr Fiona is very gentle, always ensure my daughter is feeling comfortable.
Reply from the clinic
We’re very glad that your daughter was comfortable! Thank you so much for sharing, Mong Mei Lee! ☺️
I had to do a last minute dental check and managed to get a last minute appointment with Dr. Timothy. He was very friendly, helpful and knowledgeable; the consultation was thorough and I’m happy with the service.
Reply from the clinic
We’re glad to have been able to help you, Luke chuah! Thank you so much for sharing! ☺️
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