Patients
Reviews of Sigma Dental.
Johor Bahru, Malaysia. 151 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Chen, Dr. See named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Chen
- Partners with leading laboratories for high-quality restorations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 151 reviews
Had my wisdom tooth removed at Sigma Dental (both lower wisdom teeth surgery). I’m someone who is very afraid of pain, but Dr See made the entire process …
Reply from the clinic
Dear Kimmie Ch'ng, Thank you so much for your kind and detailed review! 🥰 We’re really glad to hear that your wisdom tooth surgery experience was smooth … More
Did a tooth filling and cleaning with minimal pain and discomfort. This is the first time a trip to the dentist didn't feel like a torture. Would come back again for my next cleaning.
Reply from the clinic
Dear kimberly Ang, Thank you for sharing your experience! We’re so glad to hear that your tooth filling and cleaning were done with minimal pain and discomfort. Making every visit as comfortable as possible is our priority. … More
First time visit this dentist clinic. Friendly receptionist and professional doctor, Dr GanJY. Price is reasonable and surely will return for visit next round. …
Reply from the clinic
Dear suki hii, Thank you for your wonderful feedback and for choosing us for your first visit! We’re delighted to hear that you had a great experience with our friendly receptionist and Dr. Gan JY’s professional care. … More
The service was excellent, the clothes were washed very thoroughly, and the price was reasonable. I will definitely come back next time.
Reply from the clinic
Dear Huang Yukai, Thank you so much for your positive review! We are delighted that you are satisfied with our service, the cleaning results, and the price. Your recognition is very important to us, and we look forward to your next visit!
I came to sigma dental to do my teeth and i must say they are very Professional and dedicated. Dr Chen Sú yun is very great and she did absolutely fantastic. I fully recommend to do your teeth in sigma when you are in JB Malaysia.
Reply from the clinic
Dear Kabir Alade, Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you had a great experience with us at Sigma Dental. Dr. Chen Su Yun and our team are committed to providing professional and dedicated care, and we’re so pleased that you were happy with your treatment. We truly appreciate your support and look forward to welcoming you again whenever you’re in Johor Bahru, Malaysia! 😊
Great experience from start to finish. The staff were friendly and professional ✨
Reply from the clinic
Dear Wan Jing, Thank you for your wonderful feedback! ✨ We’re delighted to hear that you had a great experience from start to finish. Our team always strives to provide friendly and professional care, and your kind words truly mean a lot to us. We look forward to welcoming you again at Sigma Dental! 😊 …
Dr.Chen is very professional, gentle, and explained everything clearly throughout the visit. The receptionist was also friendly, welcoming, and handled appointments smoothly. Overall, a very pleasant experience with excellent service 💯 …
Reply from the clinic
Dear Jess Lim. We truly appreciate your kind words and 5-star rating. It was our pleasure to care for you, and we look forward to welcoming you again.
Great experience with this clinic. Clean place, nice staff and doctors. Highly recommended!
Reply from the clinic
Dear Kate Inojales. Thank you for your wonderful review! We are so happy to hear you had a great experience with our team. Your support means a lot to us
Dr Zhai is the bestttt!! I had a very good experience with this dentist. He did an excellent job and always made sure everything was okay before proceeding with any treatment. He was very kind, patient, and professional throughout the whole process. The service provided was excellent, and I truly felt comfortable and well taken care of. Highly recommended! thanks a lot dr
Reply from the clinic
Dear Veslintha, We’re so happy to hear that your experience with Dr Zhai was a great one! Your comfort and trust mean everything to us. Thanks again for choosing Sigma Dental JB! 🥰 …
Very good service, will look for Dr Chen again. The last time i do scaling, it was very pain for me. But this time the pain when doing scaling is acceptable
Reply from the clinic
Dear Chi Woh, Thank you for your kind review! We’re happy to hear that Dr. Chen made your scaling experience much more comfortable this time. Your feedback means a lot to us, and we look forward to seeing you again at your next visit!
My 1st visit to Sigma Dental has been pleasant one and it had achieved what I've set out for. No discomfort after the last 3 days on re-tightening of my lower jaw implants that have became loose after 5 years. 2 localised x-ray shots to ensure that no broken screws or other causes. The procedure went on smoothly. The assistants also did a great job, the liquid suction tube did not cause any…
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irrigation or pain.😃 Dr. See the Principal Dental Surgeon done the job with the confidence and experience that is required from a senior specialist. I'm glad it went very well and will come back again👍
Reply from the clinic
Dear SMBizApps Be found bt the right customers, Thank you for sharing your detailed experience with us! We’re delighted to hear that your first visit to Sigma Dental was a pleasant one and that Dr. See and our team were able to help resolve your implant issue smoothly and comfortably. Your kind words about the care, professionalism, and attention from both Dr. See and our assistants truly mean a lot to us. We’re glad everything went well and look forward to welcoming you back again in the future!
Very pleasant experience with Dr See Lee Shuang very patience very detailed explanation ensuring that i understand what i need for my teeth highly recommended
Reply from the clinic
Dear ben lin, Thank you for your wonderful review! We’re happy to hear that you had a pleasant experience with Dr. See Lee Shuang. Her patience and detailed explanations are qualities we truly value, and we’re glad you felt well informed and cared for throughout your visit. Thank you for the recommendation, and we look forward to seeing you again!
The doctors and nurses were very patient and kind. 👍 …
Reply from the clinic
Dear KY Moh. Thank you so much for taking the time to leave us a 5-star review. We look forward to welcoming you again soon. 💝 …
The doctor here has a very good attitude. My daughter is afraid to fill her teeth, and the doctor explained patiently.
Reply from the clinic
Dear le mi, Thank you so much for your kind review! We’re very happy to hear that your daughter felt comfortable during her visit. Our doctor always strives to be patient and caring, especially with children who may feel nervous about dental treatment. We truly appreciate your trust and look forward to seeing you again!
We came in quite late and they were very accomodating. They help to register very efficiently and smooth. And the Dr Zhai was very friendly and patient with my mother who came to do her fillings. Recommended!
Reply from the clinic
Dear Nur fairuz Saripin, Thank you for your wonderful review! We’re glad we could accommodate you and make the registration process smooth and efficient. Dr. Zhai and our team always strive to provide friendly and patient care, especially to ensure our patients feel comfortable during treatment. We truly appreciate your recommendation and look forward to welcoming you and your mother again!
Had a great experience at Sigma Dental. The staff was friendly, and the dentist (Ms Chen)was professional and thorough. The procedure was smooth, and they explained everything clearly. The clinic was clean and comfortable. Definitely recommend!
Reply from the clinic
Dear Rofina Matthew, Thank you for your kind recommendation! We're delighted to hear you had a great experience at Sigma Dental. Our team takes pride in providing friendly service and clear communication, so it’s wonderful to know Dr. Chen made you feel comfortable and well-informed throughout your visit. We're also glad you found the clinic clean and comfortable. We truly appreciate your support and look forward to seeing you again!
Friendly team and very reasonable pricing. Despite me changing appointment last minute, they were still accomodating and friendly. Dentist was thorough in explaining procedure. Will come back for whitening soon.
Reply from the clinic
Dear Hykiel Abdullah, Thank you so much for your kind words! We're really glad to hear you had a positive experience with our team and found our pricing fair. We always try to be as flexible and accommodating as possible, so it's great to know that made a difference for you. We're also happy the dentist took the time to explain everything clearly—making sure you feel comfortable and informed is important to us. Looking forward to seeing you again for your whitening appointment soon! 😊
Did express whitening (includes scaling and polishing) teeth were a bit sensitive afterwards but my teeth are naturally sensitive. Dr See Lee Shuang is an amazing dentist she was very thorough in explaining the whitening process (how express whitening is just 1 time and the other process includes 3 time whitening) great service overall. The clinic is very clean and air conditioned. The wait time…
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was very short. I booked the appointment on the day itself just an hour beforehand and everything went smoothly. Total express whitening cost (include SST for foreigners) is around 402.80 RM
Reply from the clinic
Dear theboops, Thank you so much for your detailed review! We're glad to hear that you had a smooth experience with our express whitening service and that everything—from booking to treatment—went well. We appreciate your understanding regarding the temporary sensitivity, especially since you mentioned your teeth are naturally sensitive. It’s great to know Dr. See Lee Shuang’s thorough explanation helped you feel informed and comfortable throughout the process. We're also happy that you found the clinic clean and the wait time minimal, and that our same-day appointment worked out conveniently for you. Thank you again for highlighting our pricing and services—we truly appreciate your support and look forward to seeing you again!
It was a really great experience! The lady dentist was very good at what she does and clearly explained what needed to be done with my teeth. The front staff were very nice too! =Charlie
Reply from the clinic
Dear cha boy, Thank you so much, Charlie, for your kind words! We’re delighted to hear you had such a great experience with us. It’s wonderful to know our dentist made you feel comfortable and clearly explained your treatment, and that our front team provided a warm welcome as well. We truly appreciate your feedback and look forward to seeing you again at your next visit!
Excellent and warm friendly service. Will not hesitate to recommend this dental clinic.Thank you very much Dr See L.S.
Reply from the clinic
Dear Sukhdev S. Basram, Thank you so much for your kind words and recommendation! We’re delighted to hear you felt well cared for and appreciated the warm, friendly service. Dr See L.S. and the team truly appreciate your feedback. We look forward to seeing you again in the future!
Dentist was professional and friendly and explained clearly all the procedures and pricing
Reply from the clinic
Dear TANKEWEI, Thank you so much for your thoughtful review! We’re happy that you felt well-informed and comfortable with our dentist’s explanations of your treatment and costs.
went for IOPA, scaling&polishing, whole process only took abt 45mins. very efficient and dentist was great in explaining my tooth condition, would visit again!
Reply from the clinic
Dear Chyann Cheah, Thank you so much for sharing your experience! We’re happy that your treatment was smooth and efficient, and that our dentist was able to explain everything clearly. We look forward to welcoming you again.
Great service and the doctor is good . Explain Progress
Reply from the clinic
Dear Jaz Tan, Thank you for your feedback! We’re glad you were happy with the service and the doctor’s explanation of your progress.
excellent service by Dr See. one of the best dentist i seen. virtually painless.
Reply from the clinic
Dear daryl tng, Thank you for your wonderful feedback! We’re delighted to hear you had an excellent experience with Dr See and that your treatment was virtually painless. We truly appreciate your kind words and support.
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