Patients
Reviews of Sigma Dental.
Johor Bahru, Malaysia. 151 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Chen, Dr. See named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Chen
- Partners with leading laboratories for high-quality restorations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 151 reviews
Dr Ooi is very skillful, patient and very gentle. She would also take time to probe and also explain areas of concerns. All the staffs are professional. Rates are very affordable. Location is very convenient. Highly recommended.
Reply from the clinic
Dear Shiela mationg, Thank you so much for your thoughtful review! We’re delighted to hear that you had a positive experience with Dr. Ooi. She truly takes pride in being gentle, patient, and thorough in explaining each patient’s needs. … More
Came here for my teeth aesthetic . Very pleased with her quick service! Will definitely recommend anyone looking to have a beautiful smile. Price is also very affordable:)
Reply from the clinic
Dear VGP, Thank you so much for your kind words! We’re so happy to hear you’re pleased with your results and the quick service. It means a lot to us that you’d recommend us to others. We’re glad you found our pricing affordable too! Looking forward to helping you keep that beautiful smile 😊 …
First timer and very impressed with the service. Explained in details the procedure with proper recommendations.
Reply from the clinic
Dear Yeswaran Muthu, Thank you so much for your kind review! We’re really glad to hear that your first visit was a positive and impressive experience. 😊 … More
My husband did the teeth cleaning at this clinic (Sigma Dental at Jalan Tebrau, Taman Majidee) and it was very good. Satisfaction 90%😘. …
Reply from the clinic
Dear Lilibeth Rendon, Thank you so much for your lovely review! We’re really glad to hear your husband had a great teeth cleaning experience with us. 😊 … More
Even though I had to wait quite a while, the doctor was very kind and even gave me a voucher. All the staff are very friendly, and the dentist is highly professional. Highly recommended!
Reply from the clinic
Dear Muhammad Hafizuddin Mohd Faisal, Thank you so much for your kind review! We truly appreciate your patience and understanding regarding the waiting time. We’re glad to hear that our doctor and team made your experience a positive one. … More
Dr. Zhai is good at explaining, the clinic is clean, cheap, this is the important thing, I will come to this clinic after this, the clinic is closed but the doctor is willing to extract teeth, this doctor is the best, the staff is very friendly, there is less pain when the staff is good, thank you doctor & staff
Reply from the clinic
Dear endut barokah, Thank you very much for your excellent review! We really appreciate your kind words. We are glad that Dr. Zhai was able to provide clear explanations and help you even outside of operating hours. … More
The best service and the best service from zhaiwei and assistant
Reply from the clinic
Dear Bella Dee, Thank you so much for your excellent review! We truly appreciate your compliments on our service, especially Dr. Zhaiwei and his assistant. We will continue to strive to provide you with the best possible service. We look forward to serving you again on your next visit! 😊
Went as a family of 4. Dentists are great with kids too ! Pain-free as most of my teeth are usually sensitive. Thanks to both Dr See !
Reply from the clinic
Dear Priscilla Zhang, Thank you for your lovely review! We’re so happy to hear your whole family had a great experience with us. It’s wonderful to know the kids felt comfortable and that your treatment was pain-free. Dr. See will be glad to hear your kind words. We truly appreciate your trust and look forward to seeing all of you again!
Dentist is friendly, checked and explain throughly my teeth and gum issue and helped me. TQ Dr. See
Reply from the clinic
Dear kelvin kong, Thank you so much for your kind words! We’re glad to hear that Dr. See could help and explain everything clearly. Your dental health is important to us, and we’re always here to support you. Looking forward to seeing you at your next visit!
Comfortable n good services.. Tq Dr Zhai attending me with care
Reply from the clinic
Dear Annie, Thank you for your kind words! We’re so glad to hear you felt comfortable and well taken care of. Dr. Zhai will be happy to know you appreciated the care and attention. We truly value your support and look forward to seeing you again!
Dentist is patient and explained well for my case. Staff also very helpful in their replies despite is after office hours.
Reply from the clinic
Dear Sharon Lim. Thank you for your thoughtful feedback. Our team is delighted to know that you’re satisfied with your visit. Your support encourages us to keep improving and providing the best care possible. Looking forward to serve you next time! 🤗💖 …
Professional, patient, detailed and precise! Thank you doctor Ooi for the service provided! Other staffs were friendly as well!
Reply from the clinic
Dear Amelia Lee. Thank you for sharing your experience with us. Knowing that you’re happy with our service motivates our team to continue delivering gentle and quality care. We truly appreciate your support. See you on your next visit! 😘 …
Highly recommended…Dr See! Esp for people who has phobia in dentist. TLC..
Reply from the clinic
Dear Alvin AL, Thank you so much for your kind recommendation! 😊 We’re especially happy to hear that you felt comfortable in our care—helping patients overcome dental anxiety is very important to us. Dr. See and the team truly appreciate your trust. We look forward to seeing you again! …
doctor very good advise, do treament very efficiency and very affordable price (i do rct and crown treatment)
Reply from the clinic
Dear Gg Bb, We’re sincerely grateful for your feedback and trust. It’s wonderful to hear that you’re happy with your experience. Our team is committed to providing gentle, quality care, and we’re glad we could do that for you. 🙌😁 …
thank you tung tung tung sahur for doing my teeth and removing my cavities. highly recommend.
Reply from the clinic
Dear Higg Mooa, Thank you so much for your kind words! 😊 We’re glad to hear you had a great experience and that we could help take care of your teeth. Your recommendation means a lot to us. Looking forward to seeing you again at your next visit! …
I did teeth overlays at Sigma Dental JB and they did a superb job. The doctor and staff were very friendly and supportive throughout the process. The price was also very reasonable. Highly recommended!
Reply from the clinic
Dear Lahiru Shanaka Fernando, Thank you for the 5-star rating and kind feedback! We’re happy to know you had a pleasant experience with your overlays at Sigma Dental Surgery. Restoring your tooth comfortably and effectively is always our goal. Please don’t hesitate to reach out if you have any questions after your treatment. 🥰 …
Had a good experience here. Booking an appointment easy here, should be at 2 pm, since i got here early, and the dr also available, i’m able to get the treatment early. Dr Ooi explanation very clear, and give solution suit with my concern. …
Reply from the clinic
Dear Asya 00, Thank you for sharing your experience! We're glad the appointment process was smooth and that Dr. Ooi was able to provide clear explanations and helpful solutions for your concerns. We truly appreciate your recommendation and are happy you’re satisfied with your treatment at Sigma Dental! 😊 …
My husband went to sigma dental clinic for extraction and scalling.Doctor and staff are friendly, service was very good and highly recomended.
Reply from the clinic
Dear Lisa sara, Thank you for your kind review! We're glad your husband had a good experience with our team. We truly appreciate your recommendation and look forward to serving you again at Sigma Dental! 😊 …
Very pleasant experience with Dr Zhai! I did a wisdom tooth extraction and filling of two teeth. At first I thought I needed wisdom tooth surgical removal, but upon consultation, Dr Zhai suggested normal extraction. He is so patient and …
Reply from the clinic
Dear Sunnie Tang, Thank you so much for sharing your experience! We're happy to hear that Dr. Zhai made your visit comfortable and painless. Your kind words and recommendation mean a lot to us. We look forward to seeing you again at Sigma Dental! 😊 …
Dr ooi explain in detail and was attentive during the whitening and polishing procedure.. I would recommend this shop..
Reply from the clinic
Dear Swit zura, Thank you for your feedback! We're happy to hear Dr. Ooi took great care of you during your whitening and polishing. We appreciate your recommendation!
Super good service from the doctor and counter staff. Friendly, helpful and thorough cleaning & polishing. Thank u so much!
Reply from the clinic
Dear Mei Ti Ong, thanks for your kind words. We're really appreciate it ❤️ We are looking forward to serve you better next time. See you on your next treatment 😘 …
Highly recommend this place!!! They are very honest about what you can and cannot do, and will advise accordingly. Its very clear that they prioritize your teeth health rather than just take your money and do the procedure like other places …
Reply from the clinic
Dear Syamimi Laili, Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Our goal is always to prioritize our patients’ dental health and provide honest guidance about … More
The doctor is very skilled and gentle. Their service is also excellent.
Reply from the clinic
Dear Lee Yen Wong, Thank you for your positive review and support! We are delighted that you were satisfied with the doctor's skills and our services. We are committed to providing every patient with a professional, meticulous, and gentle … More
Service and skills are as good as Singapore. Prices are slightly lower. Nice clean environment too.
Reply from the clinic
Dear Sam SIII, Thank you for your wonderful feedback. We are truly happy to hear that you like our service and skills. Our team is committed to providing high-quality dental care in a clean and comfortable environment at reasonable prices. We really appreciate your support and look forward to welcoming you again.
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