Patients
Reviews of Shine Dental Clinic & Maxillofacial Care Center.
Pokhara, Nepal. 38 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 38 reviews
Very thorough and careful teeth cleaning at a good price!
Today i went to shine dental for my dental treatment.i had had my tooth filling and cleaning i am happy with the service and thanks to doctors and staffs.
I did receive the treatment I was hoping for. It was not a positive comment, and you cannot improve your service by not knowing or asking what my dissatisfaction was. The assistant does not know how to use the suction hose, at times causing pain. Only the water jet was used to remove plaque, no polishing. The water jet was used improperly by directing it between the tooth and the gum, again…
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causing sharp pain. Not only that, on some the teeth, the gums were pushed down below the bottom edge of the tooth.Then it was suggested to x-ray it, which was totally unnecessary. I can only presume both were inexperienced in their profession. The pain was caused by improper use of the water jet being used i directing down the side of the tooth into the gum. The pain was sharp in hitting the nerve, not any other problem. I have been to professional very experienced dentists a number of times, however, not in Nepal. I have never experienced such rough treatment. I told the "dentist" of the pain caused by the assistant. In waiting 2 days, I able to assess and examine just ineffective the treatment was. And why no polishing. I showed the dentist some stain I was hoping have removed, but there was no suggestion. I am sorry to say, if this was an example of dentistry training in Nepal, I will wait until I return home. However. Nepal I love ❤️
Reply from the clinic
We are sorry you have felt that way. But regarding your treatment 1. You have your complaint regarding the tooth there is sensitivity. You have crown in it. So it justifies to do X-rays to view if there is any problem inside it. It’s the common diagnostic tool we use to every needed tooth. That tooth has no root canal performed and might one day need root canal. The tool is the rvg xray and in every follow up it’s required to confirm it. 2. Pain perception varies among person to person. We donor provide anesthesia to every patient but the needed one. Generally it is decided in the chair side according to the complain of the patient. If you feel pain you should tell the doctor performing the procedure at that exact time. We could have change our modality of treatment. Same goes with the handling of the suction tube. Regarding your first comment and first answer we didn’t assume you were dissatisfied. You seems happy never complained there, talk to our staffs for an hour and we assume everything was good. Any way thank you for your suggestion we will try to improve ourselves. But we request you kindly try to tell face to face so that we can learn what exactly the problem you are dealing with. You need not to wait for 2 days to complain here and let us know. May be two way communication could have solved it on the spot. Or you could have rejected the treatment and xray at any moment. Sorry for the inconvenience. Thank you.
Got everything fixed on the first appointment. All prices are displayed in the waiting room. Check up is 300 Rs/ 2 €. Filling 2500 Rs/ 16.50 €. Cleaning (hygiene) 2500 Rs. Nice staff and good treatment. Thank you!
Reply from the clinic
Thank you for your kind words.
I went there to have my teeth cleaned and my molar teeth extracted. I was afraid at first, but the dentist and his team were so nice and experienced that everything went perfectly😊.I definitely recommend this dental clinic for any tooth-related issues. …
I walked into the practice early on Sunday (starting at 10 a.m.) without an appointment. Everything was very clean, and my pain was analyzed in English. I also took an x-ray right away. The prices are clearly displayed in the waiting room. In the end, I paid 600 NPR. I highly recommend the practice; it meets German standards.
While I was traveling, my denture broke out. I got an appointment straight away. The communication and the work was flawless and they were able to help me immediately. The price-performance ratio is great. Thank you very much for the quick help.
Reply from the clinic
Thank you so much for the nice words Maam 🥰 …
The whole team where so professional and kind I am a nervous patient and they where so lovely . It's clean and well run, this was the best choice for me I visited 3 times as I had a crown replaced and 10 out of 10 for the whole experience. Thanks to the dentist and dental nurses for your wonderful help in repairing my tooth. 🙏🙏✨✨🌻 …
Reply from the clinic
You are welcome Maam! Thank you for such an encouraging review 🥰🥰 …
Removed my wisdom teeth from here. Lovely people. Great staff. Thank you again.
Reply from the clinic
You are welcome maam 🥰! …
The best clinic which I found is located on pokhara when can found the best doctor to me and were very friendly tooo. Highly recommend , I have a lots of fear or anxiety about going to the dentist . After visiting the dentist , I become an advocate Dr.Bikash and Dr.Purna were amazing. They made me to feel comfortable and I believe the treatment plan is actionable and has my best interest.…
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Actually the treatment was amazing and interesting and Doctor has an excellent experience to the patient.❤️☺️☺️
Shine dental is a very good place if you have a issue related to teeth. I got the best result here you can visit here for any kind of dental treatment . Doctors are very friendly and understanding .
Got my wisdom tooth removed there.. Initially i was scared but the procedure went well.. Surgeon was good staffs were friendly.. Recomend this clinic for wisdom tooth removal..
Incredible, professional dentist in Pokhara. Gentle work, good energy, clear understanding between Dr and patient. Many of my tourists friends have been to him as well, and everyone is happy. Highly recommend.
Reply from the clinic
Thank you.
Friendly environment. Well management. Must visit dental clinic for dental treatment.
I got my wisdom tooth removed here. Best treatment with reasonable price. Location is also perfect. Like to rate it 5/5 with my swollen mouth immediately after pulling my tooth out lol.
Co-operative dental team, clean environment, experienced doctors and reliable treatment.. Highly recommend this clinic for dental procedures.
Reply from the clinic
thank you...
If anyone is confused about where to go for braces then I would highly recommend shine dental clinic…
Reply from the clinic
Thank you Salina.. take care with your braces..
Best dental clinic in Pokhara .Extremely impressed with the level of treatment and care.I highly recommend this dental clinic to anyone in need of dental treatment.
Reply from the clinic
Thank you.. it was great working with you..
One of the best dental clinic in pokhara city . Highly recommended
Good location, prompt treatment.. neat and clean area... need to improve WiFi speed..
Had really wonderful experience,at first was in real dilemma where to go for my teeth checkup.But found this place and recieved a prompt treatment as I was in hurry for my flight abroad within few days. Thankyou so much for all the staffs and the doctors for your service
Co-operative staffs with good and effective treatment.thank u Dr and the team for such pleasant environment
I have already visit this clinic my experience was very good.. Very good doctor with good hospitality and good treatment for my tooth.
I went there for cleaning teeth and pulling out wisdom teeth. I was at first terrified but dentist there and the staffs were so friendly it went out well. Only problem there is of parking hope that will be solve soon
Reply from the clinic
Response from the owner Edited 2 years agoFinally savagrihahall (in front of midtown cinema near our clinic) has been opened for parking. You can park your car or 2 wheelers there. Thank you.
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