Patients
Reviews of Shangrila Dental Clinic.
Kathmandu, Nepal. 84 aggregated from Google, 1 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 85 reviews
My teeth has always been a problem since I was a little kid. Every doctor had their own opinion on what could be better. My teeth was not getting any better however I was left with disappointments and uneven teeth. Finally I was able to find a doctor who not only listens to your real issue but also is very affordable. Living in US for almost a decade, I am little spoiled with the best customer…
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service and a proper communication. That doubt was over when I came in contact with Dr. Ujjwol. He not only changed my perception, but also made me feel very safe and heard. I am very happy with his work ethics. He consistently get in touch with me on WhatsApp and gets update about my teeth wellbeing. Being introvert and having a doctor who is so good with everything was cherry on the top. I highly recommend Dr. Ujjwol. if you are looking for affordable, good quality and the doctor who really attends your needs then he is a go to. My teeth still has long way to go and will post final result but I am very happy with its result so far.
Reply from the clinic
Thank you 🙏 so much for writing such a good review. Our clinic dentists try their best to give utmost care to our customers. We are happy to hear that you are satisfied with our service. Thank you once again for the 5 stars. …
I had my second visit yesterday here for treatment with Dr Triveda Giri, one of the best dentists I've ever met. She was very calm, listened to all my queries and reassured me all the way to the end of my treatment. What I liked the most was she took the time to explain every step she was making so I would be comfortable throughout the session. I will say you are the best in your kind and a…
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truly professional at work. Highly recommend it to everyone.
Reply from the clinic
Thank you 🙏 so much for your positive feedback, it helps us motivated to keep doing better. We are glad to hear that you were comfortable and had a good experience. Thank you for choosing us to be your dental care provider. …
Excellent service, whatever you pay will be worth it. Ma pani google review herera RCT garna aye and the 4.6star review service ma majjale dekhiyo. Dr Triveda was really professional and took her time and make sure the job was done. She even cleared her schedule after my second session, if incase any extra job is required, which shows her level of care for patient. Friendly Staff. Excellent…
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service
Reply from the clinic
Thank you 🙏 so much for the good review. Customers words like this keeps us motivated to do better each day. Thank you once again for choosing us to be your dental health care provider in Nepal. Appreciated much. …
I recently had a fantastic experience with Dr. Hema Jha at Shangri-la Dental Clinic. From start to finish, the care and attention I received were outstanding. Dr. Hema Jha took the time to explain the procedure thoroughly and answered all my questions patiently, which made me feel at ease. The staff were friendly and professional, and the office was clean and well-maintained. I'm very pleased with…
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th the results of my treatment and would highly recommend Dr. Hema Jha to anyone looking for a skilled and caring dentist.
Reply from the clinic
Thank you 🙏 so much Nikita ma'am for taking out time to write a good review for us. We are very glad to hear that you are pleased with the results. Thank you for choosing us to be your health care provider. Looking forward to serve you again, if needed. …
In my experience overall service was qualitative and excellent through out my RCT service. Doctor´s service and behavior was excellent. I would recomend visiting here for dental consultation.
Reply from the clinic
Thank you so much ma'am for taking the time to leave a wonderful review. We truly appreciate it and it will help our help to get better each day.
The whole experience was really smooth starting from the registration to the treatment. All the staff members are really welcoming, patient and kind. Dr. Triveda Giri is really gentle and prioritized my comfort which was nice as I went with pain in my teeth but felt no discomfort during or after the procedure. Highly recommended!!
Reply from the clinic
Thank you so much Ma'am for the kind words. Your positive feedback will help our team to continue to strive better in future.
I am having the pleasure of receiving treatment for my aligners at Shangrila Dental Clinic. The improvement in my smile has been remarkable, bringing me one step closer to the confident grin I've always wanted. The clinic's environment is both inviting and pristine, contributing to a comfortable and hygienic experience. The staff members are incredibly friendly and attentive, ensuring a positive…
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atmosphere from start to finish. Moreover, their commitment to follow-up care and the convenient location make accessing their services hassle-free. Shangrila Dental Clinic truly excels in providing exceptional treatment and a welcoming environment for all their patients. I highly recommend Shangrila Dental Clinic for all kinds of dental treatment.
Reply from the clinic
Thank you so much for your wonderful review! Your kind words mean a lot to us and inspire our Shangri-la dental team to continue providing the best care possible.
Warning everyone ⚠️ This dental clinic ruined my front teeth. 😭😭😭 I went here few months back for gap filling of my upper front teeth. There was a small gap and I asked them to just fill a gap with cement. But there was a female dentist ( I don’t know her name but i keep trying to find out) she cut my teeth from both side and filled the cement in there. Now after few months that cement broke…
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and came out, I saw my teeth being cut so badly. It looks so ugly now. 😭😭😭😭 She did cut my teeth without my consent. I have a proof of my before and after teeth. I am going to do something about it. Please everyone I suggest you don’t go here 😭 I am not some hater posting here, I am the real victim. I am gonna have these ugly teeth for the rest of my life. I am having fever because of this from since two days. This clinic ruined my teeth 😭😭😭😭😭😭😭
Reply from the clinic
Dear Susmita Bhandari, We are truly sorry to read your review and to know that you are feeling distressed about your teeth. We can understand how upsetting it must feel when something about your smile doesn’t look the way you expected. At Shangrila Dental Clinic, we take patient consent, treatment planning, and documentation very seriously. For any gap closure using composite bonding, minimal reshaping of enamel is sometimes required to achieve proper contour, retention, and natural aesthetics. However, this should always be explained beforehand. Your experience, as described, is very concerning to us. We would genuinely like the opportunity to review your case records, examine your current condition, and understand exactly what happened. Composite bonding can chip or break over time depending on bite forces and habits, but it is also often repairable or correctable. Regarding your fever, dental bonding material itself does not cause systemic fever, so we strongly recommend consulting a physician to rule out other causes. We kindly request you to please contact us directly at the clinic or message us with your details so we can: • Review your treatment records • Examine your current teeth condition • Discuss possible corrective solutions • Address your concerns transparently We are committed to ethical practice and patient care, and we would truly appreciate the chance to resolve this matter professionally rather than through distress. Please reach out to us directly so we can help. Sincerely, Management Team Shangrila Dental Clinic
I had an excellent experience with Sangrila Dental during my orthodontic treatment, surpassing my expectations. I highly recommend their services.
Reply from the clinic
Dear Nima j, Thank you so much for taking out your time to review us. Our team is extremely thankful that you liked our services. We wish you and your family a great year.
As an international client, I was very impressed at the standards and services offered. After-care support was very responsive and diligent once I was back home and the clinic went above and beyond to assist with sending some replacement aligners out to me which arrived within a few days. My results have also been fantastic. If you are considering dental work in Nepal, I highly recommend Shangrila…
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Dental Clinic.
Reply from the clinic
Dear Sai Sir, Thank you so much for taking your time to share your review and recommend our dental clinic to others as well. We’re glad to know that you found the service of our clinic impressive. Thank you again, and we wish you and your family the best of luck in 2014. Best regards
Easy to make appointment, friendly and profesional staff, honest and profesional doctor.
Reply from the clinic
Thank you so much for writing a nice review for us. We are pleased to have got an opportunity to serve you.
I had called to get reappointment with the doctor the receptionist seems to be very unprofessional she first fix the appointment and then she call me again by saying that for had done so many time’s discussed with doctors and doctor doesn’t have time for it .. I told her that first see the history of the customer and then talk .. last time doctor said to do X-ray and after that will decide what…
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to do .. so i was booking the appointment but this bloody reception doesn’t know how to talk I would never recommend anybody to go in this clinic if the doctor doesn’t have the time for the patient ..
Reply from the clinic
We are sorry to hear that you were disappointed with us. Unfortunately, we were unable to schedule you on your desired date. Do let us know if you want to schedule again.
Was looking for a good dentist in Nepal to do an RCT and crown and I am so glad to have found Dr. Hema Jha. She is lovely and has provided an excellent service meeting all my dental needs. The rest of the staff are efficient and friendly too.
Reply from the clinic
Thank you so much Ma'am, for saying good things about us. Do visit us again when you come to Nepal. It was lovely having you.
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