Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
A few months later, I'm deeply disappointed. After a first, disastrous experience with dental tourism in Turkey at the Esnan clinic, I was so disappointed that I only considered Albania or Croatia; I …
I would like to express my sincere gratitude to Professor Muhammed Ümit TOKA for his highly professional work. Two years ago, I came to him in a terrible condition due to poorly performed implants, and with his help, my problem was solved.
I traveled all the way from NYC and these doctors did not disappoint. They gave me a million dollar smile that I will forever be grateful for. The team is very supportive understanding and patient. Thank you to everyone who helped me …
Personally, I didn't receive good work, and they didn't take the warranty into consideration. I went back three times, but there was no agreement on redoing the dental work. I don't recommend this clinic at all; even the medical consultants couldn't find a solution.
Very bad experience – Unprofessional and misleading clinic‼️‼️‼️ We traveled from Germany to Saphihre Clinic in Istanbul in April 2025 for a …
A fantastic experience! My teeth had been ruined since I was 20, and they've made my mouth look like I'm that age again. A wonderful team and excellent coordination. Thank you!
I’m super excited with the results, the team is great, 10/10, professional, paying attention to details, everything is perfect. I finally can smile properly, thanks SAPHIRE.♥️♥️♥️ …
Hello. Could you please give me the names of hotels near the clinic? I need to come back for a check-up. Thank you.
Me and my husband went for dental implants in Istambul and after a couple of months evaluating options we choose SaphireDent. It was the best decision! We have just completed the second phase of our treatment last Monday and we couldn´t be …
We had an absolutely outstanding experience at Saphire Dent. We travelled from the UK to attend their dental clinic in Istanbul, and from the very first day, the entire team went above and beyond to make us feel welcome, comfortable, and …
Absolutely outrageous! I have to go back for my fourth visit to this dental clinic, and I'm beyond disappointed, I'm furious. Following an initial medical error—a poorly placed implant on an infected gum—I had to return for surgery to have …
Excellent welcome 😁😁 Really good dentist service. I had 10 implants and 28 crowns fitted. I recommend Saphire Dent (translator from start to finish) …
My Hollywood smile was done in a hurry and was finished the night before my flight out of Istanbul. I didn't have a chance to try the new teeth and the next morning at 4 am had to …
Reply from the clinic
Response from the owner Edited a year agoHello thank you for contacting us, we understand your concern and feel your discomfort. Although, as you were informed that this is normal and it takes a little time for you to adapt to the new teeth.🌸 … More
They do a lot of bad things, they don't have any service, they have no interest, you just go to them, you Surfer a lot, they put different colored teeth on you, no one cares .............. …
Reply from the clinic
Response from the owner Edited a year agoThe vague claims of "bad things" and "suffering" in your review are completely unfounded. Your information is not in our patient records, indicating that you were never actually treated at our clinic. Such false and defamatory comments are … More
Absolutely amazing dental office! The staff members are friendly, the space is clean and welcoming! Highly recommend!
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🌸 …
May God grant you good health. The work is top-notch. I had all my teeth done and the result was excellent. The care and reception from the young Arab men were wonderful. Adnan and Jamil were there to assist and welcome me. My regards to you all.
Reply from the clinic
Thank you so much, that's very kind of you. We were delighted by your visit 🌹
A reputable clinic with a fantastic team, excellent speed, well-organized logistics, and on-site translators who accompany us to every appointment. They have several doctors with different specialties. My surgeon, Mehmet Toka, was very …
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌹🌸
I thank SaphireDent for their professionalism and availability!!! Excellent value for money and very kind and helpful staff. I also thank Mrs. Imen (my consultant) who helped me so much on this journey. THANK YOU!! YOU ARE NR1 😄😄😄💪💪💪 …
A huge thank you to Dr. Mursel, a true artist, thank you a thousand times!
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic.
For the first visit... I had 12 implants placed... after the removal of all the damaged teeth... so far things are good... no complications... I will post the final result after 6 months
I would like to thank the professional team at Safir Dent Hospital 🦷 for reconstructing my wife Carine Fayt's upper and lower jaw and giving her hope for a beautiful smile. Thank you to Dr. Mohammed Toka for his miracle, Nohaila for our …
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌹🌹
TERRIBLE EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They destroyed my mouth and sinuses by perforating them beyond the bone twice.....they don't care, they don't treat you well (except the first time), the …
Highly competent medical team with French and English speaking staff who are available and attentive.
Reply from the clinic
Thank you so much, that's very kind of you 🌹
Had a fantastic experience at SaphireDent. The customer service and care was personal and thoughtful. Marwa worked with me from the beginning, helping to get all travel and arrangements sorted and make sure I could get my teeth done in …
Reply from the clinic
Your 5 star rating made our day, Edward. Your support motivates our entire dental team. See you at your next appointment!
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