Patients
Reviews of RSGM UMY Dental Hospital.
Yogyakarta, Indonesia. 128 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 128 reviews
The service is good, I went to RSGM to have a scaling held by LAZISMU, assisted by the friendly Ms. Sekar, don't worry, the administration section is also served in a friendly manner by the staff 😁 …
I like the hospital, it's clean and the service is very friendly.
The service was excellent. I had my wisdom teeth removed. It wasn't painful at all. The doctor, Dr. Edwyn, was very kind. All the nurses were very kind and friendly. The extraction cost me 2,500,000 rupiah and then I paid 300,000 rupiah for the sutures. The X-ray cost around 300,000 rupiah. For UMY students, you can use your insurance once, so friends, just go to LPKA.
Reply from the clinic
Thank you very much for your trust and positive review, Sir/Madam. We are pleased to hear that your wisdom tooth extraction went smoothly and comfortably, and that Dr. Edwyn and all our nurses provided a positive experience. The information regarding costs and insurance coverage is also very helpful for those interested in using our services. We wish you continued health, and we look forward to serving you again anytime.
The doctors are great... the hospital is clean and the facilities are complete. I hope you continue to be successful👍 …
I came here for wisdom teeth removal. After years of hesitation, I finally worked up the courage. Yesterday, I consulted with Dr. Cynthia and was immediately referred to Dr. Intan (an Oral Surgeon) for the procedure. Without further ado, a consultation was scheduled and the team prepared for the surgery the following evening. Highly recommended, as there was minimal pain and only minimal swelling.…
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. I also found general anesthesia and the removal of four teeth at once to be quite affordable and reasonable. In fact, the price might be similar to what it would be like to have the surgery at a non-hospital dental clinic, but with better equipment and facilities (the food and snacks were also delicious). So far, I'm satisfied with the process and results of the surgery, as I haven't had any complaints at all. Thank you, RSGM UMY! 😁😁
Reply from the clinic
Hi Monica. Thank you so much for sharing such a positive and detailed experience! 😊 We're so happy to hear that your wisdom teeth removal surgery went smoothly and had minimal complications. We're also relieved to hear that your recovery was quick, with minimal pain and swelling. Dr. Cynthia and Dr. Intan must be happy to know that their service and procedures were impressive and helpful. Thank you also for your recommendation — I hope this experience encourages those who are still hesitant about having their wisdom teeth checked. Stay healthy.
I'm a regular here for any dental issues. The doctor is helpful, soft-spoken, and super comfortable. 👍🏼 …
I've taken my child here several times before it became RSGM. This is the first time I've been examined in person. You can register online and choose your schedule and doctor. The service is friendly. The place is clean. It's great.
The facilities are okay, the service is also okay, I just don't like the queuing system, I've been waiting for hours, but those in the first queue who came had to wait again until the back of the queue, I went home, tired of waiting 😐 …
Reply from the clinic
Hi Ulia, we apologize for the unpleasant experience you've had. We would like to inform you that the queuing system at our hospital operates according to the queue number assigned to each patient. For your convenience, patients can also monitor their queue progress in real time through our online queuing system at the following link: https://apps-rsgm.umy.ac.id/infoantrian/ We hope this information is helpful and simplifies your next visit. Thank you☺️🙏🏻
My first check-up here, even though it's so close to home. Starting from online registration, the admin was friendly and fast-responsive. Registration was also greeted by very friendly staff. During the assessment, it was the same, and finally, the examination with Dr. Wustha was friendly and very patient with my child who was a little dramatic. The assistant doctor was also very kid-friendly. The…
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place is comfortable and spacious. Thank God, the dental drama is over, all that remains is to consistently take care of it every day. Thank you, doctor and all the staff at RSGM UMY.
My hospital is very comfortable, the service from security and parking attendants is friendly and smiles a lot... the best.
The hospital is comfortable. The service is good and fast. The parking lot is spacious and the parking staff are also friendly and kind.
It's very comfortable here. The doctor is nice and friendly... The place is clean and comfortable
Okay, I'll correct my review. I previously filled my front and back teeth. When I finished, I didn't look in the mirror. Whether it was the front or back teeth, I usually look in the mirror. But when I got home, it turned out that my front teeth had a small hole. Finally, I complained to the public relations department on WhatsApp, and they told me to wait. After a day, it turned out I was…
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scheduled for a revision. Okay, the doctor was willing to take responsibility even though he was a bit stubborn at first. Because I hadn't eaten when I got home and I checked, there was a hole. But the hospital agreed to the revision and I only paid the administration fee. Hopefully, this will be a lesson for me in the future to check first.
Reply from the clinic
Good morning, Septiana. We apologize for the unpleasant experience you had during your visit. We greatly appreciate any feedback from patients, and this will be used to improve our service going forward. We would like to request your permission to contact Septiana via our Public Relations number on WhatsApp: 08979866161 to follow up on your complaint. Thank you for sharing this complaint ☺️🙏🏻
The location is right on the main road, easy to find, and parking is easy and spacious. I came here two weeks ago to have a cavity removed from my back molar. I initially checked at the Cakra Dent Dental Clinic and was referred to the UMY Dental Hospital because they said they needed oral surgery, where the UMY Dental Hospital had more capacity. After being given medication at the previous…
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ous clinic and running out, I contacted the UMY Dental Hospital to schedule an appointment. I chose Dr. Intan. She examined me, took an X-ray, and then immediately removed the molar, which turned out to be just the root. The extraction took only 15 minutes. I received painkillers and antibiotics. I was still sore for two or three days, but then it was over, and I'm back to normal now. I really liked Dr. Intan and her assistant's attitude: friendly, warm, and fun. It was enjoyable and stress-free. The total cost was Rp 1,138,000. The price depends on the condition of the tooth and the treatment. Good luck to everyone.
If I want to make an online reservation, where do I go?
Reply from the clinic
Thank you for your review, Ragil. For online reservations, please contact us at the following number. Registration WhatsApp: 081326118730 If there's anything we can improve, we'd love to hear from you. We hope to provide an even better experience in the future.
Friendly and prompt service. The process is clear and organized. If the doctor is late, I'm immediately referred to another doctor for excellent care. The facilities are top-notch in their field. The doctor provides thorough, thorough medical care. I recommend Dr. Dimas for dental scaling patients. He is meticulous in removing tartar down to the root. The pain from the procedure is minimal. His…
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s explanations are clear and understandable.
Reply from the clinic
Thank you for your trust in us. RSGM UMY is committed to always prioritizing patient care. We wish you continued good health.
Long queues. Other hospitals should follow suit, as they register and get a queue number. They're given a queue number upon re-registration. It's hilarious that the two-hour wait ended with me going home.
Reply from the clinic
Hi Keker, Thank you for your review, and we apologize for the unpleasant experience you encountered. We would like to inform you that the queuing system at our hospital operates according to the queue number assigned to each patient. For your convenience, patients can also monitor their queue progress in real time through our online queuing system at the following link: https://apps-rsgm.umy.ac.id/infoantrian/ We hope this information is helpful and simplifies your next visit. Thank you☺️🙏🏻
My first time here was because last Eid, my tooth suddenly broke, and it turned out to have a large cavity. It needed to be filled immediately while it wasn't painful yet. I suddenly registered with Doctor Pipet Okti. Mashaallah, the doctor was very friendly. The guys who helped Doctor Pipet were also very attentive. The service here is definitely beyond doubt. The place is clean, the service is…
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friendly. I think the prices are also affordable. For my tooth with a fairly large cavity, the filling cost was around 290, and for the tooth next to it with a small cavity, the filling cost was around 185. By the way, that includes the doctor's fee and the filling material used is also top-notch. I think the standard is 20,000. If the doctor is this good and friendly, I won't hesitate to come back. Best of luck 🫶
Reply from the clinic
Hi Aprilia, Thank you for your appreciation! We're thrilled to hear that you enjoyed your experience with us. Positive feedback like this really motivates our team to continue delivering our best. Stay healthy!
Fast service. The attending physician provided thorough explanations in easy-to-understand language. The staff is friendly 🙌
The service is good, the staff are friendly and very helpful.
The facilities are excellent: the place is clean, there's a place of worship, and the location of the clinic and other facilities is easy to find. The staff and doctors at RSGM are friendly and caring.
Very good, the service is incredibly friendly, I love coming here.
The health workers are friendly, the security guard accompanied me to registration.
The health service is satisfactory, the doctors are competent in treating patients.
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