Patients
Reviews of Pristine Dental Centre Mid Valley Megamall - Invisalign Platinum Service Provider By Specialist.
Kuala Lumpur, Malaysia. 91 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 91 reviews
Have been visiting Prestine Dental Centre for a couple of years now and they never disappoint. Service by the staff and doctors has always been immaculate. Shoutout to Dr Ryan for being incredibly patient and thorough in explanation and answering all the questions I had.
Reply from the clinic
Thank you for staying with us over these years, Sanjeev. Your continued trust is something we deeply value. We’re glad Dr. Ryan was able to address all your questions and that you’ve consistently felt well cared for. Feedback like yours keeps us motivated to maintain the standards we’ve set for ourselves. We appreciate you being part of the Pristine Dental family.
Excellent experience with Dr. Suresh Nier at Pristine Dental. He was very supportive throughout the consultation and provided a well-thought-out treatment plan that addressed all my concerns. When I explained my scheduling constraints due …
Reply from the clinic
Thank you for your kind words, Muhammad. Knowing that your experience was positive from consultation through to scheduling means a great deal to us. When patients share that they felt supported and cared for, it reminds us why we love what we do. We’re grateful you chose Pristine Dental, and we look forward to continuing to care for you.
Extremely grateful to Dr Suresh ! He had helped me with “Bite raise” ( to ensure my teeth are properly aligned/ levelled) instead of crown & bridges treatment that are more complicated and costly. Before the treatment, my uneven teeth ( causing mis-alignment) had resulted (from) teeth grinding at night, causing a lot of jaw (muscle) pain. Dr Suresh recommended bite raise, though, I was not…
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t sure (never heard) of it, Dr suresh made a very logical explanation. I decided to go for it Dr Suresh was very gentle and conscious of my wellbeing, rested a few time to ensure I was not too tensed / tired. After the “Bite raise”, I felt my face is more balanced, and I sleep better at night. It has been a long while, since , I am feeling great from a good night sleep. I am so appreciative of what Dr Suresh has done. I wish more people will know about this “Bite raise”… it is effective from all aspects. Thank you Dr Suresh and the wonderful team from Prestine Dental@Mid Valley.
Reply from the clinic
Thank you so much for sharing your experience in such detail, Khoo. We’re genuinely pleased to hear how much the bite raise treatment has improved your sleep and reduced your jaw pain. We appreciate that you trusted Dr. Suresh’s guidance even though bite raise was unfamiliar to you at the time. Your willingness to share this experience will help other patients learn about treatment options they might not have considered. Thank you for choosing Pristine Dental and for taking the time to write such a thoughtful review.
Today I had the pleasure to meet Dr Surya. He did the oral 3 d scan and was very professional. I am impressed by how professional this tech is. They can even get you to scan the qr code so you get a copy of your scan on the spot. In the past I have been treated by Dr Suresh and he is a very professional dentist. Today I am equally impressed by Dr Surya. Together they make a great team in this…
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his centre. Keep up the great work.
Reply from the clinic
Thank you for your continued trust in us, Nash. We’re pleased to hear that Dr. Surya provided the same level of professional care you’ve experienced with Dr. Suresh over the years. … More
Dr Suresh has been taking care of our family for over a decade now. He's just amazing which is why even though we have migrated to Australia, we still make it a point to visit him every time we head to Malaysia. He always recommends a course of action that takes into consideration the financial side of things, whether it's convenient for us, whether it is absolutely necessary and whether the…
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solution makes sense for us over the longer term. He weighs it all out for us. Very transparent. No pressure ever and no unnecessary upselling. He even offered to speak to our Australia dentist if we preferred to have it done in our new home. And the best part, he really cares about his patients. My mother had dentures made by Dr Suresh and she had leave for Singapore to live with my brother. She didn't manage to make her final appointment with Dr Suresh to do final tweaks for her dentures. Concerned, Dr Suresh contacted his dentist friend in Singapore to ask him to take good care of my mum and help her. He really went out of his way. And my husband had an implant before we moved to Australia and when we visited next, Dr Suresh wasn't too pleased with how it was healing and he gave my husband additional treatments to make sure the implant was completed perfectly and comfortably for my husband. And what I really like is also the fact that he invests what he makes back into his business. You can see that he takes a lot of pride in what he does because his practice always adopts the latest technology. During our visit last month, he was using a teeth scanner which I have only seen in one of the dental clinics I brought my son to here in Australia and I remember asking the dentist about it and being told it was a very expensive high-end piece of technology/equipment. It's a long review but having been his patients for over a decade, we can't help but have so many wonderful experiences to share. We trust him completely and we are grateful that he continues to be our family dentist (myself, my husband, our son and my mother). PS: His frontdesk is super efficient, helpful and friendly too! And regardless of the clinic's success, they remain humble and always eager to help.
Reply from the clinic
Annie, thank you for taking the time to share this. Reading about your family’s experiences over the years - and knowing you still make the journey from Australia to see us - is deeply meaningful. What you’ve described about Dr. Suresh’s approach is exactly what we strive for: care that considers the whole picture, not just the immediate treatment. What you shared reflects the kind of relationships we hope to build with every patient. It’s particularly touching that you’ve noticed how we invest back into the practice. Staying current with technology matters to us because it helps us provide better care, but it’s the trust families like yours place in us that truly drives everything we do. We’re honored to continue caring for you, your husband, your son, and your mother across the miles. Thank you for letting us be part of your family’s story for more than a decade. Our front desk team will be so pleased to read your kind words about them as well. With gratitude, Pristine Dental Centre
Dr Suraya is wonderfully patient and gentle she communicates everything clearly and thoroughly making one feel comfortable and relaxed in the chair.
Reply from the clinic
Thank you for sharing your experience, Susan! Dr. Suraya will be delighted to hear that her approach made you feel comfortable and well-informed. Clear communication and gentle care are at the heart of what we do, and we’re glad that came through during your visit. We appreciate you choosing Pristine Dental.
Dr Suresh came highly recommended by my friends and I’m glad my replacement crown ( previous crown dropped off and done by another dental clinic) was handled superbly by him. From the first initial assessment and finally attaching the new crown, I’m truly happy and satisfied with the entire process. Highly recommended……
Reply from the clinic
Dear Mr Low, Thank you so much for your trust and recommendation! It means a lot to us to hear that Dr. Suresh provided the care you needed for your crown replacement. … More
I am visiting from the USA..this is the best dentist I have ever been a patient with..100% happy with the service and professionalism..will absolutely be back
Reply from the clinic
Thank you so much for your kind words, Andy! It means a lot to us that you chose Pristine Dental during your visit from the USA. We’re pleased that you experienced the level of service and professionalism you deserve. We’d be delighted to welcome you back whenever you’re in Malaysia again. Safe travels, and thank you for choosing Pristine Dental.
Dr. Suresh and Dr.Geetha provided an excellent professional experience. After having had a previous dental experience that was not ideal, I was reluctant to find a new dentist that I could trust. The staff is friendly and very professional from the moment you walk in and throughout your appointment. They wont try to upsell dental services you don’t need like other nonsense dentists in town. Dr.…
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r. Suresh took the time explain my dental issue and the treatment plans. He is so well articulated, and lets you know every step of the way what’s going on so there are no surprises. Dr.Suresh restored my trust in dentist.
Reply from the clinic
Thank you for sharing this, Samuel. Rebuilding trust after a difficult dental experience isn’t easy, and we’re honored you gave us that opportunity. What you’ve described - being kept informed, having treatments explained clearly, receiving honest recommendations - is exactly what we hope our practice philosophy delivers. Dr Suresh and Dr Sangeetha will be happy to hear this. Your trust means everything to us. Thank you for giving Pristine Dental the chance to care for you.
I hv been coming to Pristine for well over a decade and the care i hv received is nothing short of excellent. Dr. Suresh has been my "knight in shining armour" all this time and today I met Dr. Ryan, whom I believe, may well be my next favourite! The level of care, professionalism and expertise has always impressed me. I feel very very safe with them.
Reply from the clinic
Thank you for your loyalty over so many years, Suzanne. Knowing you’ve felt safe and well cared for throughout that time is what matters most to us. Dr. Suresh will be touched by your words, and Dr. Ryan will be pleased to know he’s made such a positive first impression. We’re grateful you’ve trusted us with your dental care for over a decade.
Dr Suresh was so kind and knowledgeable about my TMJ condition. Thank you for helping me feel more confident!
I had a great experience with Dr. Suresh. He did an excellent job and took the time to clearly explain what I needed and the options available, which really put me at ease. He is very professional, patient, and knowledgeable. Both of his nurses were also wonderful—friendly, attentive, and supportive throughout the visit. Highly recommended.
Reply from the clinic
Thank you for your kind words, Tavaniswaran. We’re really pleased that Dr. Suresh was able to help you understand your treatment options and that you felt comfortable throughout your visit. … More
Dr Sanjit fixed my chipped tooth with great care and made sure it looked aesthetically natural. He is a very patient, gentle, and kind dentist. The assistant and the entire team were also very friendly and pleasant. I had my mouth guard done, scaling and polishing, and my chipped tooth repaired by Dr Sanjit. Highly recommend.
Reply from the clinic
Thank you for your recommendation, Shanwei. We’re glad Dr. Sanjit could restore your tooth in a way that feels right to you. It’s encouraging to hear that you felt well cared for across multiple visits and procedures. The whole team will appreciate knowing they made your experience positive.
Been coming here for years and have done extensive work with Dr Suresh and his team. It's been very obvious that he prioritises minimal invasive procedures to preserve the original teeth, and I appreciate that he doesn't try to push unnecessary procedures in the name of profit. Highly recommended for excellent dental work and customer service!
Reply from the clinic
Thank you for staying with us over the years, Joanne. Your observation about our treatment philosophy is something that guides every decision we make, and it’s heartening to know it comes through in your experience. Dr. Suresh and the team will appreciate hearing this. Your recommendation is valued more than you know.
My family and I have been coming to this dental clinic for over 10 years, and the service has always been excellent. Dr. Suresh has taken great care of my teeth over the years, and my teeth are now strong and healthy. I also did my Invisalign treatment with Dr. Puvan, and I’m very happy with the results. Highly professional, caring, and trustworthy team. I would 100% recommend this dental clinic…
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c to anyone looking for great dental care!
Reply from the clinic
A decade of trust from your entire family is something we hold close, Thank you. We’re so glad both Dr. Suresh and Dr. Puvan have been able to support your … More
I have been coming to Pristine Dental for while now to receive treatment from Dr Sanjit, sometimes even in an emergency setting! He has been exceptional in his treatment and takes the time to talk you through each and every aspect of his care. His clinic assistant is also gentle and helpful. I would highly recommend Pristine and their team of highly trained and professional dentists to anyone…
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seeking dental care or treatment.
Reply from the clinic
Thank you, Anusha. Knowing you’ve trusted us through both routine care and unexpected emergencies over the years speaks volumes, and we don’t take that lightly. … More
Dr Sanjit is a highly competent and caring professional. Have been seeing him for dental care for many years now. Highly recommended.
Reply from the clinic
Thank you for your continued loyalty over the years, Mala. Dr. Sanjit will be pleased to know how valued his care has been to you. Your recommendation means a great deal to us. We appreciate your trust in Pristine Dental.
Very happy with the service I received, would recommend to all.
Reply from the clinic
Thank you for your recommendation, Christine. We’re pleased you had a positive experience with us. We appreciate you choosing Pristine Dental and taking the time to share your feedback
Service was good. Dr Sarjit was patient and very friendly.
Reply from the clinic
Thank you for your feedback, Nonon. We’re glad Dr. Sanjit was able to provide the care you needed. We appreciate you choosing Pristine Dental.
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