Patients
Reviews of Premier Dental.
Ho Chi Minh City, Vietnam. 479 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.3 out of 10
Overall score
Premier Dental is one of the most credentialed dental clinics in Southeast Asia for tourist patients, anchored by a Columbia-trained ABP Diplomate periodontist and a large English-speaking team across two HCMC locations. Cleanliness and tourist logistics are consistently praised across a diverse review pool with genuine negatives surviving. One substantiated root canal failure involving bone perforation warrants caution for complex endodontic cases, but implant and periodontal outcomes draw strong repeat visitors from Australia, the US, and the UK.
Authenticity
8/10Baseline 9: 50 reviews, diverse styles, named staff, genuine negatives surviving. -1: 0 verified but typical for imported Google reviews. Final 8.
Treatment quality
7/10Baseline 8: strong implant/perio outcomes, complex cases praised. -1: 1 serious root canal failure (bone perforation, tooth lost). Final 7.
Cleanliness
9/10Baseline 9: 'spotless', 'immaculate', 'modern' across dozens of independent diverse reviews. No cleanliness complaints found. Final 9.
Team
9/10Baseline 9: Dr. Albert Le - Melbourne BDSc 2003, Columbia MS Periodontics 2016, ABP Diplomate 2017 verified on clinic site. Multiple named senior dentists. Final 9.
Price value
8/10Baseline 8: specific prices cited (GBP43 for x-ray+CT+fillings, USD163 cleaning+whitening). Under 1/3 of US/AU prices. Transparent pre-treatment quotes. Final 8.
Tourist suitability
9/10Baseline 9: D1 + D2 Thao Dien expat hub, English staff, international coordinator, flexible travel schedules, post-departure follow-up. Final 9.
What comes up well
- Dr. Albert Le holds Columbia MS Periodontics 2016 and ABP Diplomate 2017 certification
- Two HCMC locations including expat-friendly Thao Dien, District 2
- English-speaking international patient coordinator with post-trip follow-up
- Prices consistently under 1/3 of US/AU equivalents with transparent quotes
- 20+ year history with CT scanner and digital x-ray technology on-site
Points to weigh
- One substantiated root canal failure: roots perforated, bone drilled, tooth lost and implant required on return home
- Email staff confusion between implant and crown terminology noted in one complaint
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 479 reviews
The staff and the dentist here are very caring toward customers. Dr. Quang works very gently, so I feel really comfortable and at ease.
I had multiple consultations with the two surgeons Dr Celine and Dr Albert prior to having work done. They were very patient and genuinely interested in collaborating to come up with the best solution to address my tricky dental issue. I …
They were amazing! I had a dental check-up and clean. Staff were amazing (thank you Kate, dentist Timmy and Nurse Hoa). They were …
I’m on my fourth trip to Ho Chi Minh City, and this is my second visit to Premier Dental. I returned because I was very happy with Dr. Patrick Luu during my first visit, when he did my in-clinic teeth bleaching and filling, and the results …
Very professional and staff are very friendly. Dr. Patrick explained everything to me very clearly. Shout out also to Ms. Kate who provided guidance every step of the way. I recommend this clinic. 💯 percent approved. …
Both me and my boyfriend had aesthetic treatments and we're both very pleased with the professional service.
I highly recommend this dental practice , Kate was amazing , so friendly and helpful , and dr hana’s work was brilliant she took time to explain everything to me
I made a reservation for a teeth cleaning. It was so easy! Shout out to Dr. Patrick and Kate who was so helpful. My teeth cleaning was so amazing! No bloody scraping. He even found a cavity and addressed that issue too. I recommend this dental group .
Was told I needed a root canal on a tooth or the infection would spread to my bone with serious consequences. The root canal was performed which took 3 appointments of intense drilling. Still was feeling pain when I returned to USA. Went to …
I received only professional advice and excellent care at Premier Dental. They were very accommodating to my needs for veneers, and I’m so thankful for the results. The staff were kind and caring throughout the process. As an expat, it was …
Such a great experience at Premier Dental! We flew in from Australia to get dental treatment as I was in need for a Crown for one of my molars, and potentially getting all my wisdom teeth out as well. Reason I picked this clinic was they …
I had cracked my back tooth on some corn nuts flying from USA to Vietnam. I was in so much pain that I had to seek dental care. Premiere Dental was close to my hotel, Lotus Hotel; this was a blessing because I ended up needing a root canal. …
Went for a check up and clean while on holiday. Dr Patrick was very thorough & gentle, did an excellent job. Clinic is very clean & modern, as good as anything I've experienced in Australia or NZ. Kate the customer service manager speaks excellent English & was very friendly & helpful
the customer service here is incredible - ladies at reception were super nice and the dentists are great. Overall a great experience, would definitely come back again!
I would like to say first thankyou to Doctor Albert and Doctor Rose for their attention to the wellbeing of the patient. First day was an examination of my teeth then a consult about the best way to move forward. Second day was surgery …
I too, like others, cannot say enough about Premier Dental, my experience with them being absolutely stellar. I wouldnt hesitate to recommend them to anyone seeking world class dental …
My first experience at this clinic . Very impressed with the quality of dental care. The staff are very attentive and the service was excellent.
I haven't been to the dentist in over 2 years. I Decided to go to Premier based on the reviews. I am super impressed by the professionalism of the staff here. Dr. Ritchie is so gentle and super talented. I had numerous issues with my teeth that he took care of at a very reasonable cost. I highly recommend this dental office.
I am a new patient to Dr. Lưu Phương. A joy to experience - wonderful staff throughout! Thank you!
I recently went to Premier Dental whilst in HCM for 2 weeks as I needed to get a root canal sorted. Dr Richie was incredible, he talked me through the process clearly, took his time with the treatment and I did not feel any pain once. The …
Outstanding Care & Kindness at Premier Dental⭐⭐⭐⭐⭐ I can honestly say that choosing Premier Dental was one of the best decisions …
I recently had all 4 of my wisdom teeth removed here, and I couldn’t be more impressed with the experience. From start to finish, the entire team showed incredible dedication, professionalism, and care. The dentists explained everything …
UPDATE (due to false business response): Pls learn what multiple emails mean, before claiming you only received one. Additionally, my question was very clear, were your staff responded unrelated to it …
Reply from the clinic
Hello Georg, we have noted your thoughts about obtaining information from us. We have verified that we responded to your request for information via email on 29 August 2024 with exactly the information you requested. We did not receive … More
Had the best experience here ! Got a clean and polish and also my wire retained re glued on! All for £75 - couldn't get this service in England and only booked in the day before ! The staff were so lovely as well
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