Patients
Reviews of Premier Dental.
Ho Chi Minh City, Vietnam. 479 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.3 out of 10
Overall score
Premier Dental is one of the most credentialed dental clinics in Southeast Asia for tourist patients, anchored by a Columbia-trained ABP Diplomate periodontist and a large English-speaking team across two HCMC locations. Cleanliness and tourist logistics are consistently praised across a diverse review pool with genuine negatives surviving. One substantiated root canal failure involving bone perforation warrants caution for complex endodontic cases, but implant and periodontal outcomes draw strong repeat visitors from Australia, the US, and the UK.
Authenticity
8/10Baseline 9: 50 reviews, diverse styles, named staff, genuine negatives surviving. -1: 0 verified but typical for imported Google reviews. Final 8.
Treatment quality
7/10Baseline 8: strong implant/perio outcomes, complex cases praised. -1: 1 serious root canal failure (bone perforation, tooth lost). Final 7.
Cleanliness
9/10Baseline 9: 'spotless', 'immaculate', 'modern' across dozens of independent diverse reviews. No cleanliness complaints found. Final 9.
Team
9/10Baseline 9: Dr. Albert Le - Melbourne BDSc 2003, Columbia MS Periodontics 2016, ABP Diplomate 2017 verified on clinic site. Multiple named senior dentists. Final 9.
Price value
8/10Baseline 8: specific prices cited (GBP43 for x-ray+CT+fillings, USD163 cleaning+whitening). Under 1/3 of US/AU prices. Transparent pre-treatment quotes. Final 8.
Tourist suitability
9/10Baseline 9: D1 + D2 Thao Dien expat hub, English staff, international coordinator, flexible travel schedules, post-departure follow-up. Final 9.
What comes up well
- Dr. Albert Le holds Columbia MS Periodontics 2016 and ABP Diplomate 2017 certification
- Two HCMC locations including expat-friendly Thao Dien, District 2
- English-speaking international patient coordinator with post-trip follow-up
- Prices consistently under 1/3 of US/AU equivalents with transparent quotes
- 20+ year history with CT scanner and digital x-ray technology on-site
Points to weigh
- One substantiated root canal failure: roots perforated, bone drilled, tooth lost and implant required on return home
- Email staff confusion between implant and crown terminology noted in one complaint
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 479 reviews
Customer service was outstanding, everyone was so friendly and accommodating. I got a teeth cleaning done by Dr. Patrick Luu and he did a very thorough job. Kate and the rest of the Premier Dental team were also amazing, I felt comfortable and taken care of! They even gave me a cute little figurine at the end of my visit. Thank you!
Excellent service from doctor Helen and all other staff. Everyone was so friendly and the price was excellent!
I recommend to anyone seeking quality dental treatment to use the services of this wonderful clinic. I had neglected my teeth for a long time and endured daily pain and discomfort. After much extensive research I found the premier dental …
I went there for emergency treatment during my stay in Vietnam. Dr. Patrick and his team treated me well and solved the issue. Booking the appointment and the entire procedure was smooth and professional. 100% satisfied. Highly recommended.
Had a cleaning done here during my stay in Ho Chi Minh City. A delightful young lady greeted me at the door and showed me where to go for registration. Quickly registered, then the young greeter showed me to the waiting …
I was attended to by Dr Tina, she's very gentle. I did polishing and scaling and love her skills which put me very at ease! It's my first time and customer service Kate is so kind to assure me that everything would be fine!
I am very satisfied with the quality of service and the expertise of the dentists here. Thank you, Dr. Ý, for extracting my wisdom tooth so smoothly and quickly. Thankfully, it healed very quickly and the pain subsided after only one day 🥰 …
Great service and friendly team, very professional and quality work
Very comfortable with Dr. Richie, very detailed with communication. Facilities very clean
I have had my wisdom teeth extracted here twice. I am satisfied with the facilities, the dentist's skills, the operation and customer care from before to after the extraction. The staff is very well trained, from the security guard to the receptionist and customer service, everyone is very professional and friendly.
I chose Premier Dental based on my friend's recommendation, after having tried various dental clinics in Saigon. I would say this is the best place I've ever been. …
Very professional and high-quality dental clinic. Both Dr. Albert and Rose demonstrate a meticulous dedication to the quality of their work, and I am very pleased with the surgery and dental care received from them. Additionally, the administration staff are courteous and amenable and always help when asked.
I've had my teeth fixed here for 10 years, since I was in third grade, and it's always been the same. The dentists take excellent care of me; the staff treat me like a baby. Recently, the Italian dentist extracted my wisdom tooth very …
Dr Albert Le, very impressed with his professionalism and ethics. Explained in details the processes and procedures, suggest when I go back to home county, visit and discuss with my dentist about the immediate problems with my teeth (I am …
Today I visited Premier Dental in District 1, Ho Chi Minh City. I had a regular cleaning and whitening. Both the dentist and the interpreter, Phoebe, were very knowledgeable and helpful in providing detailed dental advice. It was my first …
The service was excellent, the staff were friendly, and the place was clean.
My wife and I both had porcelain crowns fitted by the highly-skilled staff at Premier Dental during August, as well as a number of small fillings and general cleaning. …
Amazing experience. Every member of staff when you walk through the door is extremely friendly, helpful and make you feel comfortable. …
When experiencing the teeth whitening service at Premier Dental, I felt the professionalism and dedication of the team of doctors. The procedure was carried out with care, and I was clearly explained about the steps as well as the …
Such a great experience! Everyone at the clinic are genuinely very friendly and give the greatest care in their customer service. Will be back again most definitely!
I chose Premier Dental due to their numerous excellent reviews, and they did not disappoint. The professional reception, pleasant ambiance, and soothing music set a …
Excellent service, attentive care, I recommend everyone to experience this place, it's super great.
my first time at the premier dental clinic was an incredible experience, they gave me all the support, they were very patient since I was not fluent in English, excellent and very professional service. I really liked the result and the work …
While the level of service for the dental part has always been very satisfying with reasonable price and a huge avaibility, I'm always surprise (and desappointed) to not receive a paper invoice after paiement. This paper need to be claimed …
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