Patients
Reviews of Plus Dental Clinic.
Bangkok, Thailand. 196 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
PLUS Dental Clinic is a well-established Bangkok chain with 18+ branches and 150,000+ patients served, operating from a BTS Asok-accessible location in the Time Square Building on Sukhumvit. The clinic offers comprehensive dental services including implants, orthodontics, and cosmetic dentistry supported by 3D scanning and CBCT technology, with English-speaking staff serving both local and international patients. A realistic 4.55 rating across 196 Google reviews and 50 SmileJet reviews with honest spread reflects genuine operational consistency.
Authenticity
7/10Baseline 7. No manipulation penalty (4.55 below 4.7 threshold; realistic spread is credibility signal). Named dentists not listed at branch level. Final 7.
Treatment quality
7/10Full-service chain with 3D scanning, CBCT, proprietary clear aligners (Thai FDA). Reviews cite smooth procedures and professionalism. No JCI. Final 7.
Cleanliness
7/10Reviews consistently describe clinic as very clean and modern. Multi-branch chain with standardized protocols. No JCI floor trigger. Final 7.
Team
6/10Chain has 300+ dentists across 18+ branches. No named dentists on Asok branch public listing. English-speaking staff confirmed at Sukhumvit location. Final 6.
Price value
7/10Accepts social security (local market orientation). Competitive Bangkok mid-tier pricing. No public price list; price on request. Good value signal vs premium clinics. Final 7.
Tourist suitability
7/10BTS Asok-accessible (Time Square Building, Sukhumvit). English-speaking staff confirmed. Primary website (plusdentalclinic.com) unresponsive; friction for tourist pre-visit research. Final 7.
What comes up well
- BTS Asok direct access, central Sukhumvit location
- Full-service: implants, aligners, veneers, orthodontics
- 3D scanning and CBCT imaging technology on-site
- 150,000+ patients served across 18+ branch network
- Realistic 4.55 rating with credible review spread
Points to weigh
- Primary website (plusdentalclinic.com) unreachable; may complicate tourist pre-visit research
- No named dentists publicly listed for the Asok branch
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 196 reviews
The doctor is skilled and the staff provides excellent service. The price is affordable.
Reply from the clinic
Hello, dear customer. Thank you for using our clinic. The admin would like to ask you to keep Plus in mind. We hope to have the opportunity to take care of your smile again in the future. 💙
The doctor gave good advice. The clinic is clean and the service is impressive.
The doctor is cute, the staff provides excellent service, and the clinic is clean and smells good.🥰 …
The clinic is clean, the music is soothing, the staff are very welcoming, and the doctor gives clear advice. I highly recommend it.
Good service. On weekdays, the wait wasn't long. I'm impressed.
Very friendly staff and professional dentist. The clinic is clean and comfortable. Highly recommend
Reply from the clinic
Hello, Thank you for using our clinic. We hope to be able to take care of your smile again in the future. 💙 …
Today I went to the clinic and I'll be honest about the order of things, what comes first and what comes last. What's important? I went in when there were only three patients until the clinic was full. No one called me or anything. It was incredibly slow, almost an hour. I've been using this clinic for almost three years and they've never improved this. No matter what time I make an appointment, I…
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have to wait for an hour. And then I just go in and adjust the equipment, which takes less than 10 minutes, but why do I have to wait that long and then pay in less than 5 minutes? I'm truly disappointed.
Reply from the clinic
Hello, the dental team and all staff are happy to serve you. And thank you to all patients who have entrusted Plus Dental Clinic to take care of your smile. 🦷💙 (Translated by Google)
The doctor provided good service, answered questions in detail, and had a gentle touch.
Reply from the clinic
Thank you. I hope to be able to take care of your smiles again in the future.💙
The doctor gave excellent advice. The service was also very good and lovely. 🙏🏻🫶🏻🫶🏻 …
Reply from the clinic
Hello, customer. Thank you for using our clinic. Admin would like to leave Plus in your heart. We hope to be able to take care of your smile again in the future. 💙
I'm extremely disappointed from the first visit. The staff were incomprehensible; I had a consultation about my orthodontic case, but was a salesperson allowed in the room? I've never experienced this at other clinics. The second time, I waited for an extremely long time, even though I called to reschedule. I waited for an hour and a half. On the third time, when it was time to receive the…
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orthodontic treatment results, the staff apologized, saying the lab had misplaced the sample and hadn't sent it. I wasted time and gas driving for nothing. They didn't call to inform me, and there was no compensation whatsoever. Now I have to wait another two weeks for the doctor to come in, and my orthodontic treatment time has been completely delayed.
Reply from the clinic
The clinic values all feedback and sincerely apologizes if you had a negative experience. To allow us to investigate and improve our services accurately and appropriately, please provide your full name, contact number, and further details of the incident via LINE: @pluscare or call 083-597-3339.
The staff were overly pushy with their sales pitches; it didn't feel like a dental clinic at all. I declined one treatment, and then another person tried to sell me the same course. Even after my treatment was finished, they kept pushing mouthwash on me. What kind of sales tactics are those? The counter staff also made a mistake on the receipt, putting the wrong name on it, requiring me to come…
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back for corrections, wasting hours. The only positive thing was the dentist, who was very kind and lovely. But I probably won't be returning.
The doctor provides good service. Everything is good, but the admin in the Line system is very slow to respond when asking questions. I haven't received an answer in 3-4 days. I asked when the doctor would be in. If I wasn't a regular customer, I would have gone to another clinic. If the patient had a serious illness, they would have died. I really want to see them improve. I usually don't like to…
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complain much, but this time, when I asked, the response was very slow. This time, it's been 4 days and they haven't responded.
Kind and understanding, speaks clearly and clearly about treatment. Pleasant voice 🩷 …
The staff provided excellent service. The doctor was gentle and gave great advice. I was very impressed. 💖 …
Reply from the clinic
Hello, dear customer. Thank you for using our clinic. We hope you'll keep Primary in mind. We look forward to taking care of your smile again in the future. 💙
The doctor was very gentle and gave excellent advice; she was also very kind. The staff were also very helpful and attentive.
Dr. Vee is so lovely! She's easy to talk to and always explains each step of the procedure and offers encouragement.
The service was excellent. The doctor was lovely and spoke very well, explaining each step in detail.
I got my braces here, and the doctor and staff were excellent.
The doctor, assistants, and all the staff were so lovely 💗 The doctor was kind. I came for a teeth cleaning today, and the doctor was very gentle, quick, and neat. The assistants were also very helpful. 🙏 …
The staff are lovely, the clinic is clean, and the staff provide good advice.
The place is clean and tidy. The staff and doctors provide excellent service. It's easy and convenient to get there. Importantly, there are many options for receiving services.
Came to adjust the equipment. The staff and doctor are very nice. The clinic is clean.
Reply from the clinic
Hello! The dental team and all staff are happy to serve you and thank you for trusting Plus Dental Clinic to take care of your smile. 🦷💙
The doctor was very nice, fun to talk to, and provided good care.
Reply from the clinic
Hello everyone! The dental team and all staff are happy to serve you. And thank you to all our patients for trusting Plus Dental Clinic to take care of your smile. 🦷💙
The staff provided excellent service and the clinic was clean.
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