Patients
Reviews of Pimsmile Dental Clinic.
Bangkok, Thailand. 71 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Pimsmile Dental Clinic in Prawet, Bangkok, delivers consistent general and cosmetic dentistry from a clean, modern practice with LINE-based appointment management. Three English-speaking international reviewers report positive experiences. MEDIUM manipulation deduction and a walk-in queue priority issue are the main concerns on an otherwise uniform record.
Authenticity
6/10Rating 4.90/71 (4.90-4.99/any) -> MEDIUM: -2 auth, -1 treat. 49 of 50 are 5-star. Facebook page as website_url = social confirmed. One detailed 1-star about appointment queue.
Treatment quality
6/10After -1 treat: scaling, fillings, braces, clear aligners, extractions confirmed. No treatment outcome failures reported. Dr. Wa praised for attentive detail-oriented care.
Cleanliness
9/10Unanimously praised as clean, modern, and beautifully arranged in 20+ reviews. No hygiene concerns or cleanliness complaints across all 50 reviews.
Team
7/10Named Dr. Wa praised for detail and patient attention. LINE appointment reminders and confirmation calls. Social security accepted. Walk-in patients cut ahead of booked appointments.
Price value
7/10Consistently described as affordable and good value. Social security insurance accepted. Medical fees described as well worth the cost. No pricing complaints.
Tourist suitability
5/10Prawet / Suan Luang = SECONDARY zone. Luke Regan (English), Clara Lee (English), Nick Ryder (English) all positive. Facebook and LINE social presence confirmed. Ample parking.
What comes up well
- Luke Regan (English): best service in Bangkok; Clara Lee and Nick Ryder positive
- Clear aligners, braces, scaling, fillings, and extractions confirmed
- LINE appointment reminders; social security insurance; ample parking
- Unanimously praised for cleanliness and gentle care
Points to weigh
- Medium manipulation (4.90/71): -2 auth, -1 treat; 49 of 50 reviews are 5-star
- Walk-in patients cut ahead of booked appointments without prior notice
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 71 reviews
The doctor did a great job. The price wasn't too expensive.
The doctor and clinic assistants are lovely and provide excellent service to patients.
My first experience getting a filling at this clinic was amazing! The dentist was so lovely, gentle, friendly, and spoke so nicely. All the staff were also incredibly kind and friendly. Thank you so much! 🥳🥳🥰🥳🥰🥳😍🦷🦩 …
The doctor is very cute and has a very gentle hand. The staff provides excellent service.
The doctor was very gentle and gave great advice. I liked it very much.
The doctor and the assistant were so lovely! The service was incredibly attentive and excellent.
The service was excellent, and the staff were very polite.
The doctor gave good advice, and all the staff provided excellent service.
The doctor was gentle and the service was excellent 👍👍 …
The service was excellent from the moment I entered the clinic. The doctor was kind, and everyone in the clinic was friendly and fun to talk to. I was very impressed with my first visit. It's also close to my house.
The dentist does a good job of scaling teeth, the shop is clean, and the price is reasonable.
The place is clean, the doctor and staff are very polite, the price is affordable, and everything is explained very well.
The service staff were excellent. They were very polite and friendly.
I was very impressed with Dr. Wa. She paid attention to detail and provided complete information from the beginning to the end of the treatment process. I was very impressed. Importantly, the medical fees were well worth the money I paid.
The queuing system was terrible... I called to schedule an appointment at noon, and the staff confirmed a slot for 6:30 PM. When we arrived at 6:10 PM, 20 minutes early, there was a queue that cut in line... I was very confused. If there's a queue that can cut in line, what's the point of making an appointment? Or if there's a queue that can cut in line, the staff should call to inform us…
Read the rest of this review
beforehand so we can decide... instead of making us wait for nothing.
Reply from the clinic
Hello. The clinic sincerely apologizes to patients for the inconvenience caused. 🙏 At that time, a new counter staff member was managing the queue and may have communicated incompletely or too late with patients, leading to a misunderstanding regarding queue management. The clinic truly apologizes for this. Normally, the clinic strives to schedule appointments for all patients according to their scheduled times. However, today, an unforeseen circumstance occurred while managing appointments scheduled earlier than expected, causing a delay. The clinic accepts responsibility for this error. And would like to contact patients again tomorrow to further apologize for this mistake.
Best service in Bangkok the staff are sooo friendly and the dentist super welcoming and really made me feel comfortable. Would definitely recommend to anyone that cares about their dental health to go to this place
The staff at the counter were friendly and lovely. The doctor was gentle.
The clinic is so clean! The doctor is so gentle and kind! 🤣😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍 …
The staff at the clinic were very friendly and provided excellent service. The doctor also gave good advice. I liked it very much.
I came for teeth cleaning today. The dentist was very gentle; it didn't hurt at all.
The place is clean, and the doctor explains things in an easy-to-understand way.
The doctor is gentle and kind, and provides excellent follow-up, perfect for forgetful people. The services are also fantastic! 🤍🫶🏻 …
The place is clean, everyone is welcoming and polite. The dentist is very gentle, it's painless and very comfortable receiving treatment at this dental clinic.
You can trust this place completely. They do excellent dental work. ☺️
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