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Patients

Reviews of Picasso Dental Clinic Hanoi (Westlake Square Branch).

Hanoi, Vietnam. 227 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

8.2 out of 10

Overall score

50 reviews read

3 public sources checked

Confidence in the reading: High

Last written 3 June 2026

A solid, well-run Picasso branch in the Tay Ho Tay area serving the expat and diplomatic community, strong on English communication, conservative honest advice and transparent pricing. Treatment skews routine rather than complex full-arch work. Minor weaknesses are difficult parking, occasional rescheduling and a templated feel to many reviews.

Authenticity

9/10

Verified branch at LKC22 Embassy Garden, Tay Ho Tay, Bac Tu Liem; part of the established network with external listings, named dentists, and reviews that include honest minor criticisms.

Treatment quality

8/10

Good outcomes on cleanings, fillings, crowns, wisdom extractions, root canals and one Invisalign case, with conservative no-upsell advice praised; cases skew routine and one bonding initially felt thick.

Cleanliness

8/10

Reviews consistently describe clean, modern treatment rooms with no hygiene complaints, though without the detailed sterilisation audit seen at the Old Quarter flagship.

Team

8/10

Named dentists (Dr Lynn, Dr Linh), fluent English, accommodating of irregular schedules, and repeatedly praised for patience with children and anxious patients.

Price value

8/10

Transparent pricing 50-70 percent below Western rates, consistently called fair; one reviewer noted a phone-versus-invoice price discrepancy.

Tourist suitability

8/10

Open 7 days near West Lake and major hotels, English staff, same-day urgent fit-ins, airport pickup and hotel partnerships; parking is repeatedly flagged as difficult.

What comes up well

  • Open 7 days near West Lake and major hotels, airport pickup offered
  • Conservative, no-upsell advice repeatedly praised by expats
  • Transparent pricing 50-70 percent below Western rates
  • 50 reviews analysed, average 4.88/5

Points to weigh

  • Parking repeatedly reported as difficult
  • Occasional rescheduling and one phone-vs-invoice price discrepancy
  • Many reviews share a templated structure

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 227 reviews

5 200
4 27
3 0
2 0
1 0
Paul Bowden via Google 5.0 out of 5
I can honestly say that this was my best dental experience I've ever had! Clear communication, comforting staff, and a highly experienced dentist. Very clean, with all the latest technology, all at a reasonable cost. If you are in Hanoi, or you are coming from overseas, I cannot recommend this place highly enough!
Reply from the clinic

Thanks so much Paul, this means a lot to hear. We work hard on the small things like communication and making people feel at ease, so it's great when patients pick up on those. Our team will be really happy reading this, especially knowing it came from someone who took the time to share their experience with such warmth. If you're ever back in Hanoi, you know where to find us, and please do pass our details along to anyone considering treatment overseas. Safe travels and take care.

Hlaing Phyo via Google 5.0 out of 5
I had a very smooth and professional tooth extraction at Picasso Dental Clinic. The doctor was highly skilled and provided clear instructions for aftercare. The clinic is clean, and the staff are friendly. My healing process has been great so far. Highly recommended for anyone in Hanoi!
Reply from the clinic

So glad the extraction went smoothly, Hlaing! Tooth extractions can feel daunting, so it's great to hear the whole experience was professional and comfortable from start to finish. Clear aftercare instructions really do make a difference to healing, and it sounds like our team got that right. We put a lot of care into keeping the clinic clean and making sure every patient feels welcomed, so your kind words about the staff mean a lot to us. Wishing you a continued smooth recovery, and we hope to see you again if you ever need us!

Niall Clark via Google 5.0 out of 5
I took my son along for a check-up; he’s always been a bit funny about the dentist, but the staff at Picasso were fantastic from the moment we arrived. Dr. Lynn was incredibly friendly and patient, she showed my son all the equipment she’d need and explained what each one did. She even let him "ride" in the chair and made him feel completely at ease. It was the most positive experience we have…
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ever had at a dentist. I had a check up and cleaning done as well. The whole process was quick, professional and gentle. Highly recommended!

Reply from the clinic

What a wonderful story, Niall! There's nothing better than hearing a little one who's nervous about the dentist leaving with a smile. Dr. Lynn has such a gift for working with kids, and the fact that she took the time to show him all the equipment and let him ride the chair shows how much she cares about making young patients feel safe. Turning a scary experience into a fun one is exactly what we want for every child who walks through our doors. It takes a lot of patience and warmth to win over a nervous kid, and Dr.Lynn clearly nailed it. We're so glad this was the most positive dental experience you've both ever had. That kind of feedback means everything to our team. We look forward to seeing you and your son at the next checkup, and something tells us he won't be as funny about it this time around!

christopher sauren via Google 5.0 out of 5
A very good dentist in Hanoi. Takes time with small children to build trust if they are afraid. Always received good service. The staff is friendly, helpful, and responds quickly to questions.
Reply from the clinic

Thanks Christopher, that's really kind of you to say. Building trust with little ones who are nervous is something we put a lot of care into, so it means a lot to hear it landed well with your family. The team at Westlake Square will be happy to know their quick replies and friendliness made a difference too. We'll keep doing our best for you and your kids. See you at the next visit.

Daniel Bell via Google 5.0 out of 5
Had a really positive experience at Picasso Dental and would definitely recommend them to anyone looking for an expat friendly service. Care was exceptional at a reasonable price and everyone from the dentists to the technicians and receptionists were fantastic. Dr. Lynn made sure I was comfortable throughout and did an exceptional job. Thank you so much!
Reply from the clinic

Thank you so much for taking the time to leave this, Daniel. It's great to hear the whole experience came together the way it did, from front desk all the way through to treatment. Dr. Lynn will be really pleased to read this, and I'll make sure she and the wider Westlake Square team see your kind words. We always aim to make things comfortable and stress-free, so knowing that came through for you means a lot. Hope to see you again next time you need us!

Phương Ly Nguyễn Ngọc via Google 5.0 out of 5
Two wisdom teeth were extracted here; a thorough examination and X-rays were taken before the extraction.
Saskia van Houten via Google 5.0 out of 5
Dutch, my partner and I are both pilots based out of Hanoi for two years. Picasso Westlake fits our weird schedules. The clinic has accommodated last minute appointment changes more than once when our rosters shifted. The team is friendly and the quality of care is excellent. Both of us have had cleanings, I had one filling done last year, and my partner had a crown replaced. All handled…
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professionally. Truly grateful for a clinic that works with the realities of our jobs.

Annaliese Vogt via Google 4.0 out of 5
German, working in Hanoi for a year. Came in for a comprehensive check and cleaning. The dentist was thorough and professional. She identified two small areas to monitor but no immediate work needed which I appreciated as honest. Knocking off one star because the front desk gave me conflicting information about the price over the phone versus what was on my invoice. The difference was small but it…
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made me question the consistency. Treatment itself was great.

Ravi Krishnamurthy via Google 5.0 out of 5
Indian, in Hanoi for a five month consulting engagement. Got my teeth cleaned and one old filling replaced. The dentist was efficient and skilled. Used a digital scanner for the new filling which gave a much more precise fit than the old technique. Total cost was less than what I pay in Mumbai for just a cleaning. Excellent value and quality combined.
Susan Wright via Google 5.0 out of 5
British, retired, in Hanoi visiting my niece for six weeks. She booked me an appointment because I had mentioned a niggling tooth ache. The dentist took xrays, identified a hairline crack on the molar, and we agreed on a crown to prevent further damage. Done across two appointments during my stay. The crown fits perfectly and the ache is gone. Total cost was less than what the NHS quoted me for an…
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emergency assessment (yes really). I am 69 and have rarely had such professional dental care anywhere. Bravo.

Diego via Google 5.0 out of 5
Mexican, here on a 6 month assignment. Cleaning + filling done. Dentist was great, prices fair, English clear. Solid clinic.
Tilda Bjornstrand via Google 5.0 out of 5
Swedish, working in fashion sourcing in Hanoi for three years. Have been to Picasso Westlake for routine cleanings every six months since arriving. Recently they identified the early stages of gum recession on one side and recommended I adjust how I brush plus monitor it over the next year. No upselling on expensive treatments, just sensible advice. That kind of clinical honesty is why I will keep…
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coming back.

Mike T via Google 4.0 out of 5
Came in for a chipped front tooth that I needed fixed quickly before a work event. They fit me in same day which was great. The composite bonding looks fine but it feels slightly thicker than my natural tooth when I run my tongue over it. The dentist said it would feel normal within a few days, and after about a week it did adjust. Maybe worth setting expectations more clearly upfront. Otherwise…
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solid work, fair price.

Olena Pavlenko via Google 5.0 out of 5
Ukrainian, in Vietnam since 2023. The clinic has been such a steady positive in a chaotic time for me. The team is warm and competent and they always remember my name. I have had cleanings, two fillings, and most recently a crown on a tooth that had been weakened by an old filling. The work is beautiful and the cost is manageable on what I earn here. I will be sad to leave this clinic eventually.
Henry via Google 5.0 out of 5
Solid place. Dentist found a cavity I'd been ignoring, sorted it without making me feel guilty about it. Cleaning was thorough. Will be back in 6 months.
Ekaterina Smirnova via Google 5.0 out of 5
Russian, my partner is Vietnamese and we live in the Tay Ho area. We both use Picasso Westlake as our family dentist. He had a wisdom tooth removed last spring which went smoothly and I had a deep cleaning plus a small chip fixed with bonding. The team handled both procedures with care. They speak good English which makes things easy for me. Will be bringing our future kids here too.
Pat via Google 5.0 out of 5
Great team, great work, fair prices. Cleaning + new crown done in two appointments. Crown is perfect. Done deal.
Niamh O'Donovan via Google 5.0 out of 5
Irish, in Hanoi for an 18 month volunteer placement. Funds are tight and I was anxious about dental costs. The clinic was upfront with me about pricing before any treatment began. We agreed on what was essential (a cleaning and one filling for a cavity that had been bothering me) versus what could wait until I got home. They even offered a small discount because I mentioned I was volunteering.…
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That gesture meant more than they probably realize. Excellent care, kind people.

Reinhard via Google 5.0 out of 5
Austrian, in Hanoi six months for a music project. Had a cleaning and one filling replaced. Both done well. The dentist asked about my work and we ended up chatting about Mozart for a few minutes during the appointment which made the experience feel personal rather than clinical. Quality work, friendly atmosphere, fair prices.
Christine via Google 5.0 out of 5
First trip to a dentist in Vietnam and I was so nervous. The receptionist was warm, the dentist was patient, the cleaning was thorough but gentle. I'm not nervous anymore. Already scheduled my next visit.
Kwame Asante via Google 5.0 out of 5
Ghanaian, working at the embassy in Hanoi for the past two years. Have been a regular at Picasso Westlake for cleanings every six months. Recently had a crown replaced on a back molar that had been giving me intermittent sensitivity. The dentist diagnosed the underlying issue accurately and the new crown has resolved everything. Quality international standard care at very reasonable prices. Highly…
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recommend for anyone in the diplomatic community.

lex via Google 5.0 out of 5
honestly best dental clinic ive ever been to. and ive been to a lot in like 5 different countries. they listen, they explain, they dont push extra stuff. cleaning + 2 fillings here so far. all perfect
Theodora Karavanis via Google 5.0 out of 5
Greek Australian, my husband took a posting in Hanoi and I tagged along. Was dreading finding a decent dentist abroad. Picasso Westlake exceeded every expectation. I had a long deferred crown replacement plus two cleanings spread across six months. The dentist took time with me, explained options, and the final crown fits beautifully. My dentist in Sydney examined the work during our summer…
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visit and was complimentary. I no longer dread my appointments.

moh via Google 5.0 out of 5
fast appointment, clean room, polite team. cavity filled in 30 min. cheaper than back home in jordan. recommend

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