Patients
Reviews of Orto Nova Centar Dentalne Medicine.
Rijeka, Croatia. 61 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 61 reviews
What can I say.....well done in everything, thank you Orto Nova
Reply from the clinic
Thank you so much, Stefano! Your kind words truly make us happy. We're happy we gave you an experience that lived up to your expectations. … More
I am always very happy with every experience I have at Orto Nova because the doctors are all very competent and kind.
Reply from the clinic
Thank you so much, Federica, for your trust and the wonderful review! 🦷😊 We're happy your experience at Orto Nova was positive. Warmest regards from our entire team!
All praise, extremely kind, professional approach. Relaxed and pleasant atmosphere.
Reply from the clinic
Gordana, thank you very much for your wonderful words! We are very happy to hear that you felt comfortable and that you are satisfied with our approach. We look forward to meeting you again and hope that we will continue to justify your trust! Best regards from Orto Nova! 😄
I’m writing this again it seems that Google deleted my review. My experience with Ortonova was extremely disappointing and unprofessional. I wore their Invisalign, made by their own technician, for 2 years with no results. …
Reply from the clinic
Dear Mariona, First of all, we are truly sorry to hear that you were not satisfied with your treatment and overall experience at our clinic. We fully understand how important it is to feel safe and well taken care of — especially during a long-term therapy such as orthodontic treatment — and it is never in our interest for a patient to feel disappointed. The therapy with our custom-made aligners was chosen for reasons that are well known to both you and us, and it is not necessary to elaborate on them in this context. During orthodontic treatment, regular check-ups every 3–5 months are part of the standard protocol, as well as occasional visits needed to assess progress or adjust the therapy — which is completely normal and essential for achieving the best possible results. According to our professional assessment and the available photo documentation, the treatment was carried out in line with the highest standards of the profession, and the maximum possible result was achieved within the limits of the chosen treatment option. We are also sorry to hear that you felt some patients were given priority. We strongly deny this. At Orto Nova, we do not differentiate between patients based on nationality, language, or any other criteria. Patients from all over the world come to us because of our expertise and technology, and every individual is treated equally — with professionalism, dedication and genuine care for their needs. For a successful therapy, trust between the doctor and the patient is essential, but it is equally important to attend regular check-ups so the treatment can be properly monitored and guided. In your case, unfortunately, this did not always happen. We are truly sorry for that as well. We remain at your disposal for a constructive conversation, a detailed analysis of the treatment, or a review of your current situation — whether in person or online. If there were any misunderstandings during the period when our head doctor was on maternity leave, we sincerely regret that. However, please be assured that your therapy was never compromised, nor the quality or expertise with which it was carried out. Thank you for your feedback.
The professionalism, enthusiasm and kindness of all employees, as well as the modern and advanced equipment of the practice, make you irreplaceable. All praise ❤️
Reply from the clinic
Hello Sanjina, there is nothing more beautiful than reading such kind words. It means that we managed to live up to your expectations. Thank you from the bottom of my heart.
I thank everyone for their warm welcome and professionalism. I received excellent advice, and now I feel great.
Reply from the clinic
Dear Manuela, Thank you for your trust and your kind words. We are immensely happy to see your satisfaction and know that we have met your expectations.
I was treated at the Orto Nova clinic and I would say that I was very satisfied. It is a very cutting-edge clinic. The doctors are very well-trained and professional and make you feel at ease and at peace. The staff is very kind, friendly and attentive. Highly recommended.
Reply from the clinic
Dear Silvana, thank you so much for your review.
I was very satisfied with my first visit. Friendly staff and easy conversation with the dentist. He answered and advised me on all my questions.
Reply from the clinic
Hello Mr. Jože, We are extremely pleased that we have met your expectations. We will do our best to reward your trust with the best possible result for your new smile. Thank you again for your kind words!
The dental office deserves all the recommendations! Dentist Elizabeta is extremely patient in her approach. My child accepted her immediately, without any fear, and even allowed her to drill his tooth and prepare it for a filling without any problems – which really says how well she works with children. All praise to the rest of the staff in the office – kind, professional and always smiling.
Reply from the clinic
Dear Martin, Thank you for your wonderful review and for the trust you have placed in us! … More
So far, I've had my first visit and my first treatment and I'm very satisfied. I'll definitely recommend the clinic to my family and friends.
Reply from the clinic
Hi Allaedine! Thank you so much for the wonderful review 😊 We're so happy your first visit and first job were a great experience. We're so happy to hear you'll recommend us to your family and friends—we'd love to welcome them! See you soon at Orto Nova!
Excellent clinic, extremely helpful and competent staff, kindness and cleanliness. Highly recommended!
Reply from the clinic
Dear Sabrina, we're so happy you're satisfied with our services. We feel fortunate to have customers like you, thank you so much for choosing us! Best regards from all the staff.
Extremely satisfied with the service! The clinic impressed me with the professionalism and kindness of the entire staff. I especially liked that there was no long wait and that everything was …
Reply from the clinic
Thank you, Iris! 😊 We are very glad that you had a nice experience with us. Such feedback always makes us happy and gives us additional motivation. 💪 See you again. Best regards.
Very happy from start to finish. Professional and friendly doctors and staff, planning on coming back in couple months, thank you.
Reply from the clinic
Thank you so much, Maja! We truly appreciate your kind words. Knowing that we’ve earned your trust and your compliments means a lot to us. We look forward to welcoming you back in a few months — always with a smile! 😊 …
Want the same for your own teeth? Send a photo and we will come back with a written quote from Orto Nova Centar Dentalne Medicine.
Ask on WhatsApp