Patients
Reviews of OrthoSmile Dental Clinic.
Pattaya, Thailand. 170 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.3 out of 10
Overall score
OrthoSmile Dental Clinic is a well-credentialed multi-specialty practice in Pattaya led by internationally trained dentists, holding verified Invisalign Diamond Provider status as the sole holder in Eastern Thailand. The clinic has a strong and broad review base across Google and Dental Departures with consistently high sub-scores for cleanliness, quality, and communication. Pricing is transparent and published, and the clinic is well-suited to international patients seeking complex or cosmetic dental work.
Authenticity
7/10Baseline 8 (full profile, 170 Google + 469 Dental Departures reviews). -1 light manipulation (4.86/170 Google). SmileJet 50 all-5-star no-text excluded. Final 7.
Treatment quality
9/10Baseline 9. Invisalign Diamond 2025 verified (sole Eastern Thailand), 500+ Invisalign cases, Dr. Ken 10k+ implants, piezosurgery, iTero scanner, full-mouth rehab. DD Quality 4.91/5. Final 9.
Cleanliness
8/10Baseline 8. Dental Departures cleanliness sub-score 4.93/5 (highest category). Spa-style interior, digital X-ray/CT, modern equipment. No hygiene complaints found. Final 8.
Team
9/10Baseline 9. 4 named dentists verified: Chulalongkorn, Mahidol, NYU, U Adelaide, U Toronto, Yonsei (Korea). Dr. Ken prosthodontist, Dr. Ning Invisalign Diamond, Dr. Yim orthodontist. Final 9.
Price value
7/10Baseline 7. Full price list published in THB: implant 50k-77k, porcelain veneer 12k/tooth, Invisalign 69k-180k. Transparent; Pattaya slightly above Bangkok average. DD value 4.87/5. Final 7.
Tourist suitability
9/10Baseline 9. Pattaya major tourist hub, central location. English-speaking team confirmed. Hours 9:30am-8pm weekdays suit tourists. Intl patients on Dental Departures. Final 9.
What comes up well
- Sole Invisalign Diamond Provider in Eastern Thailand (verified 2025)
- 4 named dentists with international credentials (NYU, Adelaide, Toronto, Yonsei)
- Dr. Ken: 10,000+ implant placements, piezosurgery specialist
- 469 Dental Departures reviews, 4.90/5 with 4.93 cleanliness sub-score
- Full price list published in THB; evening hours suit tourist schedules
Points to weigh
- Light review manipulation signal: 4.86 rating on 170 Google reviews (below 4.90/200 threshold)
- SmileJet 50 reviews all 5-star with no review text — excluded from scoring
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 170 reviews
Clean, modern equipment, very skilled doctor, gives very good advice.
I'm very impressed. The doctor is very attentive, speaks politely, has a gentle touch, and is very cute. The assistant is also very friendly. The clinic is easy to find and looks very clean. ❤❤❤❤❤
The doctor is lovely. The staff are friendly and provide good service. The clinic is very beautiful. I will invite my friends to come and do it here.
Perfect doctors, amazing treatment, very kind and they really care about. They also show everything where you have cavities and so on. They never lie you to make more money. Absolutely love them. I visit them for the second time, last time was 1,5 years ago and nothing changed - perfect as always! 10/10
I had my filling done at this clinic and it was excellent. The dentist was very gentle and gave me advice on how to maintain good oral hygiene, such as brushing and flossing. Plus, the staff followed up on my condition after the filling. I was very impressed! ☺🥰 …
I went to get a filling and the dentist was very kind and explained everything very well. The staff were also very nice. I didn't have to wait long at all; I got my treatment done very quickly. It was a great experience! ❤️
I'm always impressed with the service here. The doctor gives good advice and plans treatment. The clinic is clean and the staff are lovely.
Thank you for your excellent care and kindness during my visit. Your professionalism and friendly atmosphere made me feel completely at ease.
Reply from the clinic
Thanks for the 5 stars review.
The doctor gave very good explanations both before and during the treatment. The staff were friendly, polite, and very lovely.
The clinic was clean, the staff provided excellent service, the doctor performed the treatment very well, and gave detailed and easy-to-understand instructions on oral care. I was very impressed!
The clinic is clean, the doctor is kind and gentle, explains things in detail, and it wasn't as painful as I expected. The staff provides excellent service, and the price is reasonable. I was very impressed and highly recommend it.
Clean clinic, friendly staff, and great dental care. The dentist is gentle and professional. Very satisfied with the service highly recommend
Reception very pretty and polite. Doctor excellent cleaning. Thank u.
Reply from the clinic
Thank you so much for your kind review, Mr. Keith! 😊 We’re happy to hear you had a great experience with our reception team and enjoyed the cleaning with our dentist. Hope to see you again soon at Orthosmile Dental Clinic! 🙏✨
I'm getting Invisalign braces. Dr. Porndee is very lovely, and all the staff are very attentive.
Reply from the clinic
Thank you so much for trusting OrthoSmile and choosing Invisalign for your treatment, and thank you for such a lovely review! The doctor and the team are very happy to have taken care of you and are delighted that you had a positive experience with the treatment.
The orthodontist is excellent! I highly recommend them. The staff are also very attentive and provide great care.
Reply from the clinic
The clinic would like to express our sincere gratitude, Mr. Atchadawoot, for your recommendations and compliments to the doctor and all the staff. We are very happy that you are satisfied with your orthodontic treatment and the care provided by our team, and we hope to have the opportunity to serve you again in the future.
The clinic is clean and the staff are very lovely. The doctor is very kind and speaks nicely.
Reply from the clinic
The clinic would like to express our sincere gratitude, Ms. Kanjana Yubonping, for your compliments on the cleanliness of the clinic, our staff, and our dentist. We are very happy that you were impressed with our care and hope to continue caring for you throughout your orthodontic treatment and in future visits.
The doctor was very attentive and gentle, and the staff were lovely and gave excellent advice.
Reply from the clinic
The clinic would like to express our sincere gratitude to Ms. Warunrut Boonrut. For your trust in us and for taking the time to share your positive experience and impressive review with us. 😊 We are constantly striving to improve our services and hope to have the opportunity to serve you again in the future. 💙
I highly recommend this place. The service is good and the doctors are skilled.
Reply from the clinic
The clinic would like to express our sincere gratitude to Ms. CHINN Tung. Thank you for recommending our clinic and for your trust in our services, including our doctor. We will strive to further improve our services and hope to have the opportunity to serve you again. 😊💙
The staff were kind, the doctor was lovely and gave good advice.
Reply from the clinic
The clinic would like to express our sincere gratitude to Ms. Mintra Saelim. Thank you for your compliments on our team and doctors, as well as the trust you have placed in our clinic. We are very pleased that you had a positive experience and hope to continue caring for you in the future.
i came here for my braces, staff are very kind
Reply from the clinic
Thank you very much for your kind review! 😊 We’re happy to hear that you had a great experience with your braces and found our staff kind and helpful. We look forward to taking care of you throughout your orthodontic journey ❤️
I got Invisalign clear aligners. Dr. Porndee and the staff were very kind and lovely.
Reply from the clinic
The clinic would like to express our sincere gratitude for your trust in us and for taking the time to share your positive experience and impressive review with us. 😊 We are constantly striving to improve our services and hope to have the opportunity to serve you again in the future. 💙
I had my teeth cleaned by a very gentle dentist. The dentist gave excellent advice, and the staff were all very lovely. I'll definitely come back for their services again when I'm back in Pattaya. ☺
Reply from the clinic
Thank you so much for trusting me and my team to take care of you. We're glad you were impressed with our service. See you again soon! 😊
I came for orthodontic treatment, and the dentist was very kind. The staff provided excellent service.
I went in for a small cavity. They took many photos and the doctor said clearly that it was an easy case and nothing to worry about. After working in my mouth for almost an hour, the doctor suddenly stopped and told me: “I’m sorry, you need to go to the hospital. I went too deep and I can’t fix it anymore.” He placed a temporary filling and sent me away. A few minutes later, they even called my…
Read the rest of this review
my wife claiming that it was my fault and that I hadn’t taken care of my tooth — completely untrue. They told me I needed root canal removal and a minor operation, with a cost of nearly 40,000 THB. Of course, we refused. I went directly to the International Hospital in Pattaya. There, the dentist took one X-ray and fixed the issue right away — no root canal removal, no unnecessary procedures, none of the nonsense I was told before. The worst part? They damaged my tooth and still made me pay for the visit. I will never return. Very unprofessional doctor and extremely poor after-service. My tooth was properly fixed only at the International Hospital in Pattaya..
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