Patients
Reviews of Orient International Dental Clinic.
Da Nang, Vietnam. 99 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Orient International Dental Clinic is a Da Nang multi-branch clinic with confirmed premium implant brands (Straumann, Dentium, Megagen), CBCT and X-Guide guided surgery, and outstanding international logistics including airport pickup and a Russian-speaking doctor serving Da Nang's large Russian tourist market. Authenticity is pulled down by a uniform 5-star review pattern with no verified reviews and a minor Google rating inflation claim. The clinic is a strong practical choice for tourists but credential transparency for its named doctors is absent from the website.
Authenticity
4/10Baseline 7: real clinic, 3 named doctors on website, Straumann/Dentium/Megagen confirmed, CBCT confirmed, published pricing. -2 medium manipulation (uniform 5-star, 0 verified, 99 Google reviews). -1 light inflation (website claims 4.98/5 Google, actual 4.90). Auth max 5 (zero doctor names in 50 reviews). Final 4.
Treatment quality
6/10Baseline 7: premium brands in use (Straumann, Dentium, Hiossen, ETK), CBCT + X-Guide guided implants, implant revision success where 3 other clinics refused, multi-day complex cases confirmed. -1 medium manipulation. Final 6.
Cleanliness
6/10Baseline 7: ExPlasma Nano sterilization, CBCT + 3D scanner + digital workflow suggests modern facility, two branches. -1 ISO claim without cert number. Final 6.
Team
6/10Baseline 6: 3 named doctors with photos (Khanh Tran, Dang Khoi, Thuy Suong), no credentials or degrees disclosed on website. Russian-speaking and Korean-speaking doctors noted in reviews but unverified on site. No deductions beyond low baseline. Final 6.
Price value
7/10Baseline 7: published starting prices online, transparent pricing confirmed by independent reviewers (no surprises), no upselling confirmed by 2 reviewers, free Tet promotions. No deductions. Final 7.
Tourist suitability
8/10Baseline 8: Da Nang primary hub, airport pickup confirmed, English coordinator Hoang Ny named by 5+ international tourists, WhatsApp, Russian-speaking doctor (major Da Nang draw), Korean-speaking doctor, 10+ nationalities in reviews. No deductions. Final 8.
What comes up well
- Straumann, Dentium, Megagen implant brands confirmed on website
- CBCT + X-Guide guided implant surgery in-house
- Airport pickup confirmed by international reviewers
- Russian-speaking + Korean-speaking doctor on staff
- Transparent pricing and no-upselling confirmed by independent reviewers
Points to weigh
- Medium manipulation: 99 Google reviews all 5-star, 0 verified, uniform pattern with no negatives surviving
- Light inflation: website states rated 4.98/5 on Google, actual Google rating is 4.90
- No credentials or degrees disclosed for any of the 3 named doctors on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 99 reviews
Excellent and speedy service. Current promotion 20% off. Check with the clinic staff for more details.
Reply from the clinic
We truly appreciate your positive feedback! Your satisfaction is our greatest reward. Thank you for trusting us with your smile.
I have been here to get my teeth cleaned, the service is very professional, the price is very reasonable, I will introduce my friends to 113 Hung Vuong, Da Nang city
I just experienced the services at the dental clinic. The facilities are modern, the doctors and staff are very gentle and friendly. I will definitely come back to use their services again. A reliable place for everyone 👍 …
Reply from the clinic
Orient Dental Clinic greatly appreciates your positive feedback. We look forward to accompanying you and your family in the future!
I came to beautiful Da Nang for a vacation. We found this clinic based on reviews and decided to get dental treatment. However, to my happiness, I also quickly got veneers for my problem teeth and two implants (which are significantly cheaper than in Kazakhstan), which were placed within two days. This clinic has excellent service - attentive, correct, fast, polite (even affectionate), and…
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professional. The clinic is very cozy and comfortable, with music playing. This clinic has modern, state-of-the-art equipment. Everything is very comfortable. There are several employees at the reception who accompany you to the doctor. They also took before and after dental x-rays. I am very grateful to Dr. Mr. Diep and medical specialist Ms. Hoang (Hoang Ny and Diep) for the work they did for me. I plan to come back to this clinic in the near future. Thank you, Mr. Diep, for your skill and Ms. Hoang for making the process so comfortable. See you there 💫
I had a great experience with my dental cleaning and whitening treatment. From the very beginning, the communication via WhatsApp was smooth and professional. Scheduling the appointment was easy, and all of my questions were answered clearly and patiently. When I arrived, Hoang Ny took very good care of me and explained everything in detail, which made me feel comfortable right away. During the…
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e treatment, both the assistant and the doctor were very attentive and made sure everything was done carefully and professionally. They always paid attention to my comfort and made sure I felt relaxed throughout the entire process. I also really appreciated how they continuously responded to any questions or concerns I had during the treatment. The whole team was friendly, caring, and professional, and I felt very well looked after from start to finish. I can highly recommend this clinic to anyone looking for professional dental cleaning and whitening services.
Great experience at this clinic. We didn’t have an appointment and just walked in, we were seen right away. I had teeth cleaning and whitening, the dentists were professional and friendly always asking if I was okay. The receptionists including Hoang Ny was helpful. My teeth are a little sensitive and sore but it’s expected and I have been given painkillers. Thank you! I would come again ☺️
The doctor provided thorough consultation, the procedure was gentle, and the price was as listed.
We had an examination and teeth cleaning today. Very professional, painless and thorough. I have worked many years in dental in Australia and was impressed with the service here at Orient Dental.
The facility is clean, the staff are enthusiastic, and consultant Hoang Ny provided clear answers to my questions. The specialist doctors and their assistants are also very kind and gentle. I chose to get braces here because it was a good fit for my dental condition and I had a clear contract. I had consulted about orthodontic services at many places, but this is where I placed my trust.
Dr. Diep removed my difficult case wisdom tooth very fast and comfortably. Management of appointments and overall assistance by Thy was friendly and well organised. Thank you! The price was also reasonable
The dental clinic is clean and modern. The doctors are professional, provide thorough and gentle consultations. Ms. Hoang Ny is enthusiastic and lovely in her advice.
I had my teeth whitened at this clinic and a month later returned for a professional cleaning and consultation with a Russian-speaking doctor, Trung. They treated two teeth at once. It was a lot of work, of course, but the doctor made everything comfortable. I was pleased with the work and the service. They also took x-rays. I'm happy 🩷
Fantastic. Messaged on WhatsApp about 10am, they saw me at 3pm and paid about £60 for full clean and whiten. Thy was especially great but all staff are fantastic and really happy with the results
I had a dental check-up and teeth cleaning here and it was quite good. The doctor checked my teeth thoroughly, explained my condition clearly before starting the procedure. The cleaning was gentle and not as painful as I expected; my teeth felt much cleaner afterward. My experience with teeth cleaning was very positive. The clinic was clean, and the doctor was careful, so I didn't experience…
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much sensitivity. After the procedure, I was also given instructions on how to care for my teeth, which made me feel very reassured.
Trang was perfect and very kind and professional. She took care of me for my whitening. And Hoang Ny was also very professional and give me all details I needed. I recommand this dental clinic
I had a great experience at Orient International Dental in Da Nang. The staff were very kind and professional, especially Bich Thuy who was very helpful throughout the process. Dr. Suong did an excellent job and I’m very happy with the results. The clinic was clean, efficient, and I felt well taken care of. Highly recommend!
I recently had my braces fitted here, and the dental procedure was very gentle. The doctors and staff were all enthusiastic and lovely. In particular, Ms. Hoang Ny provided very thorough and friendly advice, which made me feel much more at ease.
I had my braces and wisdom tooth extracted here, and it was a great experience; everyone was very helpful.
Excellent clinic, excellent staff, everything is fast and high-quality!!! Scan of the entire jaw, tooth extraction, filling of another, tartar cleaning, all together 1 million 100 dong.
I visited the Hung Vuong branch and received advice on orthodontic treatment from Ms. Hoang Ny. I highly recommend it to everyone! Mr. Ha and everyone else there are very enthusiastic and attentive, and the facilities are modern.
We made an appointment because we wanted a Russian-speaking doctor, but they only see doctors who speak Vietnamese. Overall, the treatment was okay, I think. They showed me a photo on their phone (the doctor handled it with gloves, so I hope he sterilized his phone before using it on the sterile table). He uncovered very small dark spots in the center of my teeth (he treated two teeth at once).…
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Overall, those particular teeth didn't bother me at all. They charged 300,000 dong for one filling. If you're used to good private dental practices, not clinics, you probably won't like this place.
They did a normal cleaning, not too deep, but okay.
I signed up for this clinic because they wanted a Russian-speaking dentist. I was booked in with him specifically. But when I arrived, they said he no longer worked there. And through a translator, they convinced me that another doctor would do a good job too. Okay, I trusted them (my mistake!) In the end, they told me I had 11 cavities!!! They didn't even point out which teeth. They didn't tell…
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l me anything about the X-ray they took. After the treatment, I showed the X-ray to a professional Russian dentist, and she told me she couldn't see any cavities in the X-ray. There were probably very small lesions, but they weren't worth touching yet. The old fillings needed to be replaced with new ones, and that was it! But the dentist didn't even touch them. I paid 3,300,000 rubles for everything!! Besides, no dentist could have treated 11 teeth in an hour; it's simply unrealistic. In the end, they simply opened up unnecessary teeth and damaged my dental anatomy. Everyone writes about how professional they are, but I saw nothing professional. Now I'll have to wait until I go back to Russia to have my teeth restored, because they simply filled in cavities that didn't correspond to my anatomy; they just left cavities. This dentistry's main goal is to charge you as much money as possible and invent cavities that shouldn't have been touched. And then they told me that if you don't remove them now, you'll get pulpitis. How wrong I was in my decision. Ultimately, I feel so deceived and foolish. Where is your humanity?
A very pleasant clinic, everything is very clean and professional. I'm two months pregnant, and the doctor cared for me at every stage. They didn't push any services or treatments on me, and advised me to refrain from cleaning and treating one tooth, as it's unsafe at the moment. Treatment is pending. They gave recommendations for gum inflammation, without the use of medications. I'm satisfied.…
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I can see that the staff is professional.
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