Patients
Reviews of Orient Dental Clinic.
Da Nang, Vietnam. 82 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.7 out of 10
Overall score
Orient Dental offers outstanding value and tourist accessibility in Da Nang with genuine complex procedures completed and strong post-service recovery. However, a confirmed pattern of fabricated cavities leading to a filling that caused pain for over a year, combined with a wrong-tooth incident and glove hygiene concerns, signals serious quality control failures that make this clinic high-risk for unsuspecting tourists despite its modern appearance.
Authenticity
6/10Baseline 7: 6 named doctors (Khoi, Duy, Shin Thant, Khanh, Hao, Thao), X-Guide robotic navigation and CBCT claimed, genuine multi-national pool (Russian, Australian, Canadian, American, German, French). -1 Light: Fiona Houghton review appears twice verbatim (IDs 221316 and 50872). Final 6.
Treatment quality
1/10Baseline 7: 9 implants+21 crowns in 3 weeks; sinus lift; bridge praised. -3 Heavy: Kofi Bartlett — 6 fabricated cavities; filled tooth causing pain 1 year later. -2 Medium: Brian Robere — wrong tooth treated (tooth #7 vs #6). -1 Light: whitening caused 4h+ inability to open mouth. -1 Light: 5-min cursory cleaning. Final 0 → capped at 1.
Cleanliness
5/10Baseline 7: multiple 'spotlessly clean' confirmations across nationalities; sterilization process praised (Ca Thanh); modern bright facility. -2 Medium: Brian Robere directly observed gloves not changed adequately; ungloved dentist inserted suction device into mouth immediately after coughing. Final 5.
Team
7/10Baseline 7: 6 named doctors; Dr. Thao fixed retainer at no charge; Brian Robere wrong-tooth incident resolved with 2 free crowns next day; Christmas free cleaning promotion; immediate accommodation for walk-in patients including children. No deductions — genuine service recovery and generosity patterns. Final 7.
Price value
8/10Baseline 8: scaling 300k VND (~$12); 6 fillings + X-ray + cleaning $81; 8 fillings + German crown ~$160 equiv; tooth repair + cleaning under $30 (Jacob, USA); free consultations and 2D+3D X-rays confirmed by multiple patients. Extremely competitive for Da Nang tourist area. Final 8.
Tourist suitability
8/10Baseline 8: Da Nang primary tourist hub; WhatsApp booking accepted; English fluency across staff; walk-in and same-day service; immediate capacity; multi-national clientele (Russian, Australian, Canadian, American, German, French, Kazakh, Korean); free X-ray policy reduces tourist entry barrier. Final 8.
What comes up well
- 9 implants + 21 crowns completed in 3 weeks for Russian dental tourist (Kuzmich)
- Sinus lift + 8 crowns + 2 implants — patient calls it the smile of their dreams (Aleksey Kamchatsky)
- Free 2D + 3D X-ray for tourist with gum lump, honest referral to wait for home treatment (Kevin Mitchell)
- Scaling 300k VND (~$12); tooth repair + cleaning under $30 USD — consistently cited as cheapest in Da Nang
- Christmas free cleaning promotion; retainer repair at no charge (Dr. Thao)
Points to weigh
- Kofi Bartlett (1-star): 6 cavities 'found' that no dentist detected in prior week; filled tooth still causes pain 1 year later — fabricated diagnosis and lasting harm
- Brian Robere (4-star): wrong tooth treated (tooth #7 instead of #6 with temporary crown) — fundamental treatment identification failure
- Brian Robere: gloves not changed adequately; ungloved dentist inserted suction device after coughing — confirmed hygiene breaches
- Elizaveta Bugaeva (1-star): excruciating whitening pain, unable to eat or open mouth 4+ hours post-treatment
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 82 reviews
We've been to thic Clinic with my wife. They did their job really well. The doctors are true professionals and they discuss important steps with each other to share opinions with each other. I will recommend this clinic!
Reply from the clinic
We truly appreciate your positive feedback! Your satisfaction is our greatest reward. Thank you for trusting us with your smile.
Very clean, modern equipment. Friendly staff. Overcame language barriers using google translate.
I'm both thrilled and amazed. Unthinkable in Germany. I wanted a teeth cleaning and was seen immediately. …
I came to this clinic because it looked modern from the street and not far from the hotel. Just for cleaning, not expecting too much, but was impressed. The procedure was very thorough and went smoothly. The doctor was very polite and gentle. The clinic itself is an open space that confused me at first. However, you don't pay attention to the surroundings when in chair. I'd recommend this…
Read the rest of this review
clinic and come here later, for the fillings 👍👍👍
I did cleaning here and really liked the service and competence of the stuff. Highly recommend!
I went to Orient Dentist Da Nang for a teeth cleaning and was quite satisfied. The dentist was gentle and it wasn't as painful as I expected. During the cleaning, the dentist explained each step, which made me feel reassured. The clinic was clean, the staff were friendly and efficient. After the procedure, my teeth felt clean, light, and comfortable.
Excellent experience at Orient Dental Clinic! I had a dental cleaning and everything was perfect. The place is modern, very clean, and has a pleasant atmosphere from the moment you walk in. The team is professional, friendly, and explains each step of the procedure, which inspires a lot of confidence. The cleaning was quick, thorough, and painless. Highly recommended! 💯🦷✨
I loved it! Good service. Everyone here was very friendly. I had no problem with booking. Really enjoyed the service. They had someone to escort me upstairs. I didn't have to wait much. Employees here can speak English. Highly recommend!
Attentive staff, well informed, and responsible. I visited for a thorough cleaning and polishing. In addition, I ordered a night guard from the dental clinic. I appreciate your professionalism. Thank you, Tommy
Very qualified and fast cleaning! I am so glad i was recommended to go here! Thank you ❤️🔥 …
Want the same for your own teeth? Send a photo and we will come back with a written quote from Orient Dental Clinic.
Ask on WhatsApp