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Patients

Reviews of Orient Dental Clinic.

Da Nang, Vietnam. 82 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.7 out of 10

Overall score

50 reviews read

1 public source checked

Confidence in the reading: High

Last written 4 May 2026

Orient Dental offers outstanding value and tourist accessibility in Da Nang with genuine complex procedures completed and strong post-service recovery. However, a confirmed pattern of fabricated cavities leading to a filling that caused pain for over a year, combined with a wrong-tooth incident and glove hygiene concerns, signals serious quality control failures that make this clinic high-risk for unsuspecting tourists despite its modern appearance.

Authenticity

6/10

Baseline 7: 6 named doctors (Khoi, Duy, Shin Thant, Khanh, Hao, Thao), X-Guide robotic navigation and CBCT claimed, genuine multi-national pool (Russian, Australian, Canadian, American, German, French). -1 Light: Fiona Houghton review appears twice verbatim (IDs 221316 and 50872). Final 6.

Treatment quality

1/10

Baseline 7: 9 implants+21 crowns in 3 weeks; sinus lift; bridge praised. -3 Heavy: Kofi Bartlett — 6 fabricated cavities; filled tooth causing pain 1 year later. -2 Medium: Brian Robere — wrong tooth treated (tooth #7 vs #6). -1 Light: whitening caused 4h+ inability to open mouth. -1 Light: 5-min cursory cleaning. Final 0 → capped at 1.

Cleanliness

5/10

Baseline 7: multiple 'spotlessly clean' confirmations across nationalities; sterilization process praised (Ca Thanh); modern bright facility. -2 Medium: Brian Robere directly observed gloves not changed adequately; ungloved dentist inserted suction device into mouth immediately after coughing. Final 5.

Team

7/10

Baseline 7: 6 named doctors; Dr. Thao fixed retainer at no charge; Brian Robere wrong-tooth incident resolved with 2 free crowns next day; Christmas free cleaning promotion; immediate accommodation for walk-in patients including children. No deductions — genuine service recovery and generosity patterns. Final 7.

Price value

8/10

Baseline 8: scaling 300k VND (~$12); 6 fillings + X-ray + cleaning $81; 8 fillings + German crown ~$160 equiv; tooth repair + cleaning under $30 (Jacob, USA); free consultations and 2D+3D X-rays confirmed by multiple patients. Extremely competitive for Da Nang tourist area. Final 8.

Tourist suitability

8/10

Baseline 8: Da Nang primary tourist hub; WhatsApp booking accepted; English fluency across staff; walk-in and same-day service; immediate capacity; multi-national clientele (Russian, Australian, Canadian, American, German, French, Kazakh, Korean); free X-ray policy reduces tourist entry barrier. Final 8.

What comes up well

  • 9 implants + 21 crowns completed in 3 weeks for Russian dental tourist (Kuzmich)
  • Sinus lift + 8 crowns + 2 implants — patient calls it the smile of their dreams (Aleksey Kamchatsky)
  • Free 2D + 3D X-ray for tourist with gum lump, honest referral to wait for home treatment (Kevin Mitchell)
  • Scaling 300k VND (~$12); tooth repair + cleaning under $30 USD — consistently cited as cheapest in Da Nang
  • Christmas free cleaning promotion; retainer repair at no charge (Dr. Thao)

Points to weigh

  • Kofi Bartlett (1-star): 6 cavities 'found' that no dentist detected in prior week; filled tooth still causes pain 1 year later — fabricated diagnosis and lasting harm
  • Brian Robere (4-star): wrong tooth treated (tooth #7 instead of #6 with temporary crown) — fundamental treatment identification failure
  • Brian Robere: gloves not changed adequately; ungloved dentist inserted suction device after coughing — confirmed hygiene breaches
  • Elizaveta Bugaeva (1-star): excruciating whitening pain, unable to eat or open mouth 4+ hours post-treatment

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.6

out of 5, from 82 reviews

5 72
4 1
3 1
2 0
1 8
Kevin Mitchell via Google 5.0 out of 5
Excellent service English Speaking. Had a lump on my gum they did a 2D AND 3D xray advice need root canal and to wait till I got home. Prescribed antibiotics and pain relief just incase. And No Charge as they did no work. Amazing
Kofi Bartlett via Google 1.0 out of 5
They "found" 6 cavities that no dentist has seen before. Went to a dentist a week before and they didn't see any. This place operates on heavy up selling. On top of it, I did get one of my "small cavities" filled and over 2 weeks later it hurts more than it did before filling it. The place was clean and looked legit but I think it's just a money grab Edit: 1 year later and the tooth they filled…
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led still hurts to bite. Would not recommend

Reply from the clinic

Dear Valued Customer, We're truly sorry if your experience at ORIENT Dental Clinic didn’t meet your expectations. We always aim to provide the best care and comfort, but perhaps we’ve overlooked something without realizing it. If you would allow us, we’d love the chance to welcome you back for a free re-examination, with no extra costs or obligations. Your trust means everything to us, and we sincerely hope for your understanding. Thank you for your feedback.

Geoff Taylor via Google 5.0 out of 5
I had teeth cleaning and then Beyond Light teeth whitening done. Staff are professional, the equipment they use is first class and the place is spotlessly clean. Teeth are a little sensitive at the moment but its been less than an hour since treatment.
Nelson Quek via Google 5.0 out of 5
Good service from reception to dentist to pay bill. Well recommend
Елизавета Бугаева via Google 1.0 out of 5
The pain was excruciating during and after the whitening procedure. It's been four hours, and I still can't open my mouth. It hurts to drink, and I'm afraid to even try eating.
Вадим Оголяр via Google 5.0 out of 5
The clinic is clean. The service is good. They do the work quickly. We had 6 teeth done, plus an x-ray and a cleaning. Total: $81.
Marina M via Google 5.0 out of 5
This is incredible service!! Dr. Khoi is the best doctor I've ever met! He very carefully repaired four of my teeth. I had a problem with my front teeth—they were very sensitive. He placed neat fillings, smoothing out my enamel. Everything is very professional, meticulous, and customer-focused. Thank you so much! I'd also like to mention the prices—that's a really nice touch :) A wonderful…
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ful clinic with excellent specialists. I highly recommend him.

Fiona Houghton via Google 5.0 out of 5
Had a fantastic experience at the Orient clinic. The staff and dentist are incredibly friendly and caring. Clinic is modern and very clean. I went there to get some teeth whitening done and ended up getting an old crown replaced that I had been putting off. The dentist and his assistants were amazing. Really happy with both my results. Would definitely recommend and absolutely go back when I'm…
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back on another Vietnam trip.

Reply from the clinic

We truly appreciate your positive feedback! Your satisfaction is our greatest reward. Thank you for trusting us with your smile.

Jams Addis via Google 5.0 out of 5
We recently moved to the area from the US and, after reading the reviews, decided to give this clinic a try. We were very impressed with our experience. The kids were happy after the visit, which meant a great deal to us. Many thanks to Dr. Khoi and Thant for their knowledge, professionalism, and kindness. We will definitely be returning.
Sam Wong via Google 5.0 out of 5
Went for teeth whitening and fillings with my friend. The staff are friendly, helpful and professional with great advise. The premise is clean with advance equipments. Prices are very reasonable and we were given good promotion discount. As I travel to Danang quite frequent, this will the dental clinic that I will go to for my future regular maintenance.
Babak Yousefi via Google 5.0 out of 5
ORIENT Dental Clinic – Da Nang I came from Los Angeles, USA, and had an excellent experience at ORIENT Dental Clinic. One of my teeth was broken, and the dentist treated it with great patience, precision, and true professionalism. The quality of work was outstanding, the price was very reasonable, and they even did the X-ray for free. Everything was explained clearly, and I felt very comfortable…
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le and well taken care of throughout the treatment. If I could give 6 stars, I definitely would — it’s a shame that Google only allows 5. Highly recommended!

Алексей Камчатский via Google 5.0 out of 5
I sincerely thank the entire clinic team. We’ve been through a long journey together: 8 crowns, 2 implants, and a sinus lift. From day one, I felt I was in the right place. The doctors are attentive, professional, and truly care about the result. The service is excellent — supportive and precise at every step.🙏 They didn’t just treat my teeth, they created the smile of my dreams. Highly…
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ly recommend this clinic for quality, comfort, and stress-free treatment.

Borna Arabi via Google 5.0 out of 5
Thank you so much for fixing my problems. Thanks to your fillers, I no longer need to worry about getting a root canal. Your dentists are very young, skilled and resourceful. They are more informed and offer a higher quality service than my dental office in Canada. I was so impressed with how you fixed my front teeth that I am also interested in getting my teeth whitened. This is a trustworthy…
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dental office. Safe and great value! Update: I got my teeth whitened and I was satisfied with the result. I told the doctor I didn’t want my teeth to be too white. I was under the light for only 25 minutes without any painkillers. I didn’t experience too much discomfort or pain. I highly recommend this procedure it was really cheap/affordable.

tech via Google 5.0 out of 5
Amazing professionals! The staff are very friendly and welcoming. Dr. Duy did an excellent job with my filling and whitening. I highly recommend this place!
Günter Schulz via Google 5.0 out of 5
I'm both thrilled and amazed. Unthinkable in Germany. I wanted a teeth cleaning and was seen immediately. Afterwards, I was escorted back to reception, where I was told it was a Christmas promotion and free of charge. Now I believe in the goodness of people again.
Ngoc thien Trinh via Google 5.0 out of 5
The newly opened dental clinic is spacious and clean, with enthusiastic reception staff and attentive doctors. As a thank-you to customers, everyone should visit for a free teeth cleaning to celebrate the grand opening.
Reply from the clinic

Orient Dental Clinic really appreciates your positive review. We look forward to serving you and your family in the future!

Daniil Korolev via Google 5.0 out of 5
Wonderful dental clinic. Modern, high-quality, and fast! Many thanks to the entire team.
Аружан Айдосова via Google 5.0 out of 5
I went for a cleaning, nice staff and good doctors❤️
Khanh Do via Google 5.0 out of 5
The facility is very good, clean, the doctors and staff are enthusiastic and cheerful.
Reply from the clinic

Orient Dental Clinic greatly appreciates your positive feedback. We look forward to accompanying you and your family in the future!

EVGENII GINIBORG via Google 5.0 out of 5
My wife and I visited this clinic for a cleaning and checkup. The receptionists were very polite and showed us to the doctor. The clinic has plenty of staff and dental chairs, so you definitely won't have to wait in line. The dentist and assistant completed my procedure very quickly, and I was very satisfied.
Мария Усатенко via Google 5.0 out of 5
Wonderful clinic, beautifully clean and friendly staff. I had my teeth cleaned; in Russia they always hurt, but here they were very thorough. I'm happy with everything and highly recommend it.
Cris S via Google 5.0 out of 5
Impecable place and the doctos are so amazing and patient ! Went for a cleaning and it was amazing and painless! 🤍🤍🤍and great prices too! …
*Cheer UP Leader** 치어리더업 * via Google 5.0 out of 5
I received a teeth cleaning and scaling. They explained everything in English, and I received fast and accurate treatment. The price was reasonable. The facility is new and very clean.
Дарья Коновалова via Google 5.0 out of 5
I contacted the clinic with a problem with a retainer coming off one tooth. The issue was resolved very quickly, and the doctor didn't even charge for her services. Thank you, Dr. Thao!!!

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