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Patients

Reviews of Orange Dental Pasar Minggu.

Jakarta, Indonesia. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 66 reviews

5 62
4 2
3 0
2 0
1 2
Alwafi mulyahadi via Google 5.0 out of 5
The place is comfortable, the doctor and nurses are friendly. The examination equipment is very complete, the dental examination and explanation are very detailed. Overall, it's good πŸ‘ …
ivani novia via Google 5.0 out of 5
The service is friendly, the doctor is knowledgeable, and the place is neat and cleanπŸ‘πŸΌ …
Bambang Priyatna via Google 5.0 out of 5
The service is good, the doctor is friendly, thank you.
Emil Trianagara via Google 5.0 out of 5
the place is comfortable and the doctor explains in detail
Yin Kalih Putih via Google 5.0 out of 5
Nice small place, super comforting and the doctor is all communicative so we get to know what we actually needed from the start
Faisal Aguero via Google 1.0 out of 5
Very BAD customer service, she gave me a slot at 1:00 PM while today is Friday I have to pray Friday prayers first, after Friday prayers at 12:45 PM I immediately rushed to the location and when I arrived the lady told me to reschedule,,,whaatttt doesn't respect customers who have come a long way to get there and it's raining too,,this place is not recommended, luckily I'm still patient, for the…
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sake of respecting people's time, okay?

Reply from the clinic

Dear Mr. Faisal, We apologize for the inconvenience you experienced during your visit to our clinic. Please allow us to explain the situation to avoid any misunderstandings. On that day, you had a scaling procedure scheduled for 1:00 PM with Dr. Ceria. However, you only arrived at the clinic around 1:45 PM, while the patient scheduled for 2:00 PM arrived on time and completed the administrative process. Our team had previously attempted to contact you to confirm your en route, but had not received a response. To ensure the comfort and punctuality of all our patients, we offered several options, such as waiting after the 2:00 PM patient had finished or rescheduling for a later time. However, we understand that these options did not meet your expectations, and you chose not to proceed with your treatment. Your feedback is very valuable to us as it helps us evaluate our future efforts to provide better service, particularly in terms of communication and scheduling. Once again, we apologize for the unpleasant experience and hope to have the opportunity to provide better service on your next visit. Warm regards, Rielly Ramadania Operations Manager of Orange Dental

Ahmad Arief JB via Google 5.0 out of 5
My dental experience here was very satisfying. The service was friendly from the moment I arrived, the doctor explained my condition and procedures clearly, and the treatment was professional. The clinic is clean and comfortable. Recommended.
Rina Wati via Google 5.0 out of 5
The service is very good here. The extraction doesn't take long and doesn't hurt. And the staff here are very friendly in serving customers.
tri subekti via Google 5.0 out of 5
The place is small but comfortable, the AC is cold, the service is very friendly, the doctor is very solution-oriented and the work is fastπŸ‘ …
Idah _13 via Google 4.0 out of 5
The doctor was very informative, and the nurses were also friendly. Recommended for those seeking scaling, tooth extractions, fillings, and braces. Affordable prices and many discounts for members and new patients.πŸ₯° …
WAHYU WARDANI via Google 5.0 out of 5
The place is cozy, the admin and doctor are friendly to children so the treatment is comfortable.
alung yamida via Google 5.0 out of 5
Nice place, clean and comfortable. Good service πŸ‘Œ Hopefully it will be maintained 🀲 …
mnrsh lilis via Google 5.0 out of 5
The place is very comfortable, the service is good, the nurses and doctors are very friendly, I'm really satisfied πŸ‘ …
afni via Google 5.0 out of 5
good service, the staff is really friendly. loveeeeeee orangee dental pasmingπŸ™†πŸ»β€β™€οΈπŸ™†πŸ»β€β™€οΈπŸ’˜πŸ’˜ …
Riska Amelia via Google 5.0 out of 5
The staff and doctors were very friendly. During the treatment, they really explained everything in detail and taught me how to maintain my dental health. The clinic was also clean and comfortable. 😍 Continued success! …
Olgadewa Olgadewa via Google 5.0 out of 5
Excellent service. The doctor and staff were friendly. The clinic was clean and the equipment was sterile. The results of the dental filling treatment met expectations. The service was fast and efficient. Very satisfied!
Fahra Dita via Google 5.0 out of 5
The doctor was expert and thorough. The staff was very friendly and helpful, from the receptionist who greeted me with a smile to the dentist who explained the procedure clearly without making me anxious.🫢🏻 …
Nadiatussani Rizkia via Google 5.0 out of 5
The nurses and doctors are friendly, the service is really good

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