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Patients

Reviews of Orange Dental Grogol.

Jakarta, Indonesia. 32 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 32 reviews

5 30
4 0
3 1
2 0
1 1
Agus Suryadi via Google 5.0 out of 5
Very helpful. The service was also quite professional. I'm also a regular customer at Orange.
Sharlyn Averill via Google 5.0 out of 5
I've been here several times and have always been satisfied. The doctor is professional and the place is clean.
Maria Ulfah via Google 5.0 out of 5
The first time I went to the dentist, the tooth extraction procedure wasn't really traumatic for the patient because it wasn't painful and it was quick, and the receptionist, doctor, and staff were all nice. By the way, I was with Dr. M Iqbal earlier. Thank you, doctor πŸ™πŸ» …
Gabriella mina via Google 5.0 out of 5
The place is clean, the doctor and admin are very friendly and fast response.
Hardiansyah Makarim via Google 5.0 out of 5
Overall, my experience here was very satisfying with friendly hospitality and also accurate and good workmanship.
Robin Vanivan via Google 5.0 out of 5
Follow up on the tooth whose filling came off was responded to well by the admin and the doctor, thank you.
Parodi TV via Google 5.0 out of 5
The service is friendly, the sister is nice, very satisfied, next time come here again, there are still a lot of homework because 😍😁 …
Cupcake as Main Course via Google 1.0 out of 5
I’m texting the customer service about my root canal problem and wanted to make an appointment with a general dentist, but they keep pushing me to see a specialist. They’re tone-deaf and ignored my request too.
Jaenab Savitri via Google 5.0 out of 5
The service is friendly, detailed and fast, the place is clean and comfortable
Sonny Ardi via Google 5.0 out of 5
My dental care at Orange Dental Grogol was truly satisfying, especially during my scaling procedure. The service was very professional, and the doctor was communicative and very careful when treating patients, making the tartar removal process a comfortable experience. One of the main advantages is that the clinic accepts various insurance policies, which makes payment administration much…
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easier. The clinic's atmosphere is clean and modern, and free Wi-Fi makes waiting less stressful. The staff are also very friendly and helpful, from registration to completion. Don't forget to make a reservation in advance to ensure a quick appointment.

Nur Cholifah via Google 5.0 out of 5
The doctor was very friendly. The treatment was quick. And the price was also affordable.
Yeni Dewi via Google 5.0 out of 5
The doctor is good, this is the first time I had a tooth filling and it didn't hurt that much 😍 …
C A via Google 5.0 out of 5
The staff and doctors are friendly. The service is very good. The doctor is patient, my tooth has a problem with the tooth nerve. During treatment at Orange Dental, the doctor explained in detail the cause of my toothache. Thank you Orange Dental πŸ‘ …
Putri Anandita Pratama via Google 5.0 out of 5
The service was excellent, with the doctor friendly and explaining each step clearly. The procedure was performed carefully and comfortably, without feeling rushed. The room was clean, the staff helpful, and the results were satisfactory. Highly recommended!
Mesra Febrina via Google 5.0 out of 5
It's not so painful to clean the tartar and it's only a short time, I like it alhamdulillah
Ahmad Shidiqi via Google 5.0 out of 5
The doctor was friendly. I wanted a filling because my old filling had fallen out (at another clinic). After the filling, the dentist gave me advice on other problematic dental procedures. Highly recommended.
Eno Cence via Google 5.0 out of 5
First time treatment at Orenge Dental Grogol, the staff are friendly, the doctor is professional and friendly, the price is affordable, lots of promotions, thank you
Elena P via Google 5.0 out of 5
The place is comfortable, the doctor is good and the service from the sister is good
santi lim via Google 5.0 out of 5
The doctor is good, the admin is good, the results are neat and good
Cantika via Google 5.0 out of 5
The doctor and other staff are friendly. The practice is strategically located, with a comfortable waiting room, free Wi-Fi, free toothpaste, and cool air conditioning. The doctor's explanations are very clear and provide solutions and other alternatives according to your needs without going overboard. Payment is via QR code only. Thank you to Dr. Iqbal and Dr. Badrul. Continued success, Orange…
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Dental.

Selvia via Google 5.0 out of 5
The cashier, doctor, and assistant were very friendly, the prices were affordable, the doctor was very detailed in his explanations, the place was clean, efficient, and there was no long wait. 😁😁 Thank you.
Tania Dwi Larasati via Google 5.0 out of 5
first time to the dentist. scaling and root canal extraction, from the beginning I was very nervous but luckily the doctor was friendly and didn't ask many questions. Very comfortable with the service! It really makes me not worry about going to the dentist again 🀩 I'm very satisfied with the service, I don't regret choosing this clinic, and of course I won't go back again. Oh yeah, the scaling…
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didn't hurt, and it didn't hurt after the root canal extraction either hahaha

Seny Yuliany via Google 3.0 out of 5
Yesterday I came here and they told me that root canal treatment from other doctors could be handled, they showed me the x-ray results and all sorts of things. It turned out that they didn't do anything to my teeth and instead I had to be referred to a specialist. If I didn't dare to try root canal treatment from other doctors, they said that from the start, so I wouldn't waste my money. In the…
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end, I went to another place and got regular treatment, no need for a specialist.

Reply from the clinic

Hello Seny Yuliani, Thank you for your review and we apologize for any inconvenience you experienced. Regarding your consultation, our general dentist is generally competent to perform root canal treatment. However, if the examination reveals a complex condition or one beyond the competence of a general dentist, the patient will be referred, in accordance with clinic SOP, to a specialist in conservative dentistry who is more experienced in handling the case. This referral is provided to ensure that the treatment you receive remains safe, appropriate, and meets medical standards. We understand your discomfort, as you felt you had received your x-rays but no action was taken. However, our doctor's purpose in referring you was to ensure optimal treatment without any unwanted risks. Your input is invaluable to us in improving our services going forward. If you need additional information or would like to consult again, we are happy to assist. Once again, we apologize for the inconvenience you experienced. We hope this does not diminish your trust in Orange Dental. We look forward to welcoming you back to Orange Dental. Regards, Rielly Ramadania Operations Manager - Orange Dental

Ahonbong Bong via Google 5.0 out of 5
Anyway, you can't go wrong with Orange Dental. The nurse is also sexually friendly

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