Patients
Reviews of Odonto Gallas.
Cascavel, Brazil. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 66 reviews
The service was better than expected; the wonderful pediatric dentist treated my daughter with great attention and care!
My opinion about Odonto Gallas is that I have nothing to complain about. The service is very good, the team is super attentive, and the responsibility and quality are excellent. I couldn't be in a better place. Congratulations to the team.
Horrible! The dentist damaged my teeth, left some of the glue used to hold the braces in place, and then charged me to remove it.
Reply from the clinic
Good evening "Darkland". I'm Rafael, responsible for Odonto Gallas. I'm very sorry that you didn't have a good experience with us regarding the removal of your braces. I would very much like you to identify yourself so that I can review your case, understand what happened, and guide our staff to improve our process. Our goal is always to serve our patients with cordiality, technical quality, friendliness, and empathy. We would never want any of our patients to have a bad experience at our clinic. Normally, for our orthodontics patients, we don't charge for braces removal, so if you would like to identify yourself and I can check your file and see that you were charged for the removal, I will be happy to refund the amount charged. We are always available to serve our patients well, clarify doubts, listen to complaints, and improve every day. I thank you for your feedback with humility and peace. I understand your dissatisfaction, and I confess that reading this about our company saddened me greatly. My sincere apologies.
Dr. Greice is wonderful. The receptionists are very helpful. I highly recommend her!
When it comes to choosing a dental clinic, the quality of care and the competence of the professionals are crucial factors.
I loved the atmosphere, especially their wonderful service, I highly recommend them, attentive and dedicated.
Great Pleasant place with friendly and good-humored people, excellent service and professionalism.
Good customer service, but the service itself left something to be desired; the resin broke quickly.
Reply from the clinic
Good morning Roney. Thank you for your evaluation and feedback on our service. Our goal is always to improve customer service. The execution of our dental services is subject to constant improvement and evolution. We are sorry to hear that your restoration broke quickly, and this can happen for various reasons beyond our control. Whenever this happens, we are available to correct the problem within the warranty period and redo the work when necessary. Thank you again for your feedback, which will certainly encourage us to continue seeking improvement in our processes. Sincerely, Rafael Gallas.
I've been receiving treatment there for a while now, and I've always been well taken care of. It's a pleasant place with attentive people... I recommend a visit; they definitely have affordable prices.
Reply from the clinic
Thank you very much Gilberto, we are very happy with your feedback. Our mission is to attend to all patients with the utmost attention and care. You are always welcome to our clinics. A fraternal hug. Rafael Gallas
The service was exceptional, starting with the reception. Congratulations to Dr. Barbara for her care.
Excellent service! Super attentive and very competent! And great professionals 🙃 …
I am satisfied with the service; Dr. Greice is very respectful, attentive, and exceptionally professional. The place is welcoming.
Incredible place, I feel welcomed and with the best professionals in the area, I highly recommend it.
Attentive, good service, good professionals, great hospitality, wonderful coffee 😊 …
Hi, good morning, everything alright? I really liked the service from all the professionals at the clinic, I recommend it to anyone who needs it.
It was wonderful!!!!! Excellent service, the minimum treatment my dear mother Rosi deserves!!!!!
I've been a patient at the clinic for 5 years, and I've always received excellent care; everyone is always super attentive!
The service at Odonto Gallas is of excellent quality, starting with the always friendly and attentive receptionists and extending to the oral health professionals who provide outstanding service. The materials are of excellent quality and the environment is welcoming. Congratulations to everyone who works at Clínica Gallas.
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