Patients
Reviews of Nha Khoa Quoc Te BIK.
Ho Chi Minh City, Vietnam. 163 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
BIK International Dental is a credible mid-tier 3-branch group in suburban Ho Chi Minh City with ISO 9001:2015 certification, named senior dentists, CBCT and iTero 5D technology, and a fully published price list covering Nobel Biocare and Straumann implants at competitive rates. The clinic primarily serves a local Vietnamese market with limited evidence of dedicated English-language or international patient infrastructure, and its Thu Duc location adds travel friction for most dental tourists.
Authenticity
6/10Baseline 7: real ISO-certified clinic, named verifiable doctors, published prices. -1 heavy template language (enthusiastic/dedicated) across many short reviews, 0 verified of 163. Final 6.
Treatment quality
7/10Baseline 7: CBCT, iTero 5D, CAD-CAM, Nobel/Straumann brands, CK1 specialist. One crown detachment noted; no serious failures. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 BSI certified, reviews cite clean spacious space. One minor hygiene complaint (shared water bottles). No sterility-specific accreditation. Final 7.
Team
7/10Baseline 7: named senior dentists, ex-Central Maxillofacial Hospital, Meritorious Doctor title, CK1 postgrad. Admin errors (scheduling, missed follow-up) do not affect clinical team score. Final 7.
Price value
8/10Baseline 8: full published price list with warranty tiers. Straumann ~$1,400, Nobel ~$1,320, zirconia crown ~$175, Emax veneer ~$240. Zero-interest installment. Excellent value. Final 8.
Tourist suitability
5/10Baseline 5: HCMC Medical Tourism 2025 program participant. No English staff confirmed, no WhatsApp/transfer, suburban Thu Duc location, English website thin. Final 5.
What comes up well
- ISO 9001:2015 certified by BSI (British Standards Institution)
- CBCT, iTero 5D, and TRIOS scanners with CAD-CAM milling on site
- Nobel Biocare and Straumann implants with 20-year warranty
- Full published price list with warranty tiers in VND
- Named senior dentists including ex-Central Maxillofacial Hospital dept head
Points to weigh
- 0 verified reviews across 163 Google reviews; heavy template language (enthusiastic/dedicated/gentle) in majority of short reviews
- Multiple admin/scheduling failures documented in negative reviews (wrong appointment slots, unkept promises, broken online booking)
- No confirmed English-speaking staff or international patient coordinator; suburban location not tourist-convenient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 163 reviews
Clean facilities create a sense of security and comfort; The doctor is kind and attentive throughout the on-site treatment.
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness.
The doctor was dedicated and enthusiastic, the receptionist was lovely, overall it was absolutely fantastic!
The dental clinic is fast and the dentists are dedicated.
This is a reputable dental clinic with excellent facilities. I highly recommend it to everyone.
The doctor is excellent, dedicated and does a great job. The whole team here serves very well. Thank you.
Very satisfied, very good service and the doctor is very enthusiastic New and beautiful clinic.
I just came to BIK Dental and had a very good experience. Modern equipment, clean rooms. The doctor was gentle and explained each step clearly. The staff was enthusiastic and provided quick support. I feel very secure when receiving treatment here, will definitely come back and recommend it to my friends.
Worth trusting in dentistry. Dr. Hoa is very skillful and painless 🥰 …
I got braces at BIK International Dental Clinic and was very satisfied. The doctor was dedicated and gave detailed advice at every step, so I was always assured throughout the treatment process. The facility was clean, the equipment was modern, and the staff were extremely friendly, always reminding appointments and providing thoughtful support. The costs were clearly stated from the beginning,…
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with no additional charges. The waiting time was a bit long on weekends, but in return, the service was very professional and the results improved significantly after a few months.
Everyone is very enthusiastic, friendly, trustworthy to send your smile
The dental care here is super good, smooth and painless, 10 stars
My family and I just visited here for a check-up. At first, I was afraid of the pain, but after the procedure, I felt very comfortable. The doctor was attentive and always asked questions. Everyone can refer to this.
This dental clinic is very reputable; my family and I came here and were very satisfied. Everyone should visit.
I just had my teeth done at BIK International Dental Clinic and I was really impressed. The service here is professional, the doctor is dedicated, the equipment is modern. The process of getting your teeth done is gentle, painless, the results are beautiful and natural, and you can eat and chew comfortably. The clinic space is clean, the staff is friendly, and the customer care is attentive both…
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before and after treatment. The price is reasonable, with a clear warranty. I am completely satisfied and will recommend it to my relatives and friends!
The service here is excellent, the doctors are skilled and dedicated. I give this clinic 5 stars.
The service was excellent; the reception staff were very enthusiastic and friendly. The doctor provided thorough and thoughtful advice.
Oh my god, other dental clinics don't charge any fees for X-ray consultations or anything, but today my child went for a checkup and they charged 300k for just consultation. I'm so sick of this dental clinic.
Reply from the clinic
Dear Ms. Anh Ngoc, The Dental Clinic would like to clarify further to reassure you: To provide accurate orthodontic consultation, the doctor needs X-ray images to create a treatment plan. This cost will be communicated to the patient beforehand. If you choose our orthodontic services, you will receive a discount on this fee. If you have any further questions or need additional assistance, please contact our service hotline at 0975 686 969 so that the Dental Clinic can provide you with the best possible support.
The staff were enthusiastic and lovely. Doctor Tan and Assistant Trang were gentle and dedicated. I will definitely visit again and recommend this place to my friends.
The staff were lovely, the doctors were very helpful, and the department deserves a perfect 100!
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