Patients
Reviews of Nha Khoa Quoc Te BIK.
Ho Chi Minh City, Vietnam. 163 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
BIK International Dental is a credible mid-tier 3-branch group in suburban Ho Chi Minh City with ISO 9001:2015 certification, named senior dentists, CBCT and iTero 5D technology, and a fully published price list covering Nobel Biocare and Straumann implants at competitive rates. The clinic primarily serves a local Vietnamese market with limited evidence of dedicated English-language or international patient infrastructure, and its Thu Duc location adds travel friction for most dental tourists.
Authenticity
6/10Baseline 7: real ISO-certified clinic, named verifiable doctors, published prices. -1 heavy template language (enthusiastic/dedicated) across many short reviews, 0 verified of 163. Final 6.
Treatment quality
7/10Baseline 7: CBCT, iTero 5D, CAD-CAM, Nobel/Straumann brands, CK1 specialist. One crown detachment noted; no serious failures. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 BSI certified, reviews cite clean spacious space. One minor hygiene complaint (shared water bottles). No sterility-specific accreditation. Final 7.
Team
7/10Baseline 7: named senior dentists, ex-Central Maxillofacial Hospital, Meritorious Doctor title, CK1 postgrad. Admin errors (scheduling, missed follow-up) do not affect clinical team score. Final 7.
Price value
8/10Baseline 8: full published price list with warranty tiers. Straumann ~$1,400, Nobel ~$1,320, zirconia crown ~$175, Emax veneer ~$240. Zero-interest installment. Excellent value. Final 8.
Tourist suitability
5/10Baseline 5: HCMC Medical Tourism 2025 program participant. No English staff confirmed, no WhatsApp/transfer, suburban Thu Duc location, English website thin. Final 5.
What comes up well
- ISO 9001:2015 certified by BSI (British Standards Institution)
- CBCT, iTero 5D, and TRIOS scanners with CAD-CAM milling on site
- Nobel Biocare and Straumann implants with 20-year warranty
- Full published price list with warranty tiers in VND
- Named senior dentists including ex-Central Maxillofacial Hospital dept head
Points to weigh
- 0 verified reviews across 163 Google reviews; heavy template language (enthusiastic/dedicated/gentle) in majority of short reviews
- Multiple admin/scheduling failures documented in negative reviews (wrong appointment slots, unkept promises, broken online booking)
- No confirmed English-speaking staff or international patient coordinator; suburban location not tourist-convenient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 163 reviews
Reputable dental clinic, easy-to-understand consultations with the dentist, painless fillings and root canal treatments both during and after the procedure. The price is a bit high, but worth it! The receptionist, Ms. Yen, is lovely and enthusiastic.
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness.
The dental clinic is clean and the service is attentive.
I've had dental work done at this clinic many times and I'm very satisfied. The dentists are very helpful and gentle.
The staff were enthusiastic and attentive. The dental work was excellent. I'll definitely come back again.
I had a wonderful experience here. After getting dental implants, my teeth are functioning perfectly, just like my original teeth. The doctors are dedicated, the equipment is very modern, and the price is reasonable considering the benefits.
Reply from the clinic
Thank you for your positive feedback! We’re glad you’re satisfied with the results and our service. Your support truly encourages our team.
Dedicated and attentive service, expert doctors, reasonable prices, a great experience.
Professional dental service, dedicated doctors, gentle and reassuring dental procedures. The clinic is clean, the consultations are clear, and the quality of service exceeds expectations.
The doctor was gentle and attentive. The staff were friendly and polite.
I'm very satisfied with my dental work. The dentist was enthusiastic and gentle. The staff were very helpful.
On the evening of January 7th, I went to An Tuong Dental Clinic near District 9 (since it's close to home, I went there), but I wasn't satisfied with the doctor's diagnosis. So this morning, I went to BIK LVV, where I met a lovely dentist. Although my problem with the sensitive tooth wasn't completely solved, the dentist's advice was accurate. I also had a filling done there. My child had a…
Read the rest of this review
tooth extracted there before, so I found the service here to be good.
The experience and consultation were good, the doctor provided thorough advice.
The staff are very welcoming and attentive, especially the receptionists who are always ready to help. The clinic is clean and comfortable, creating a pleasant environment. The dentist is gentle, thorough, and offers various treatment options while explaining everything clearly to ensure you understand your condition.
Reply from the clinic
Thank you for your kind feedback! We truly appreciate it.
The doctor was very gentle, careful, and thorough; the customer service was excellent.
I had two wisdom teeth extracted without any pain at all. The staff were helpful, the clinic was clean, and the doctor was dedicated.
Excellent service, the doctors and consulting staff are enthusiastic and dedicated.
10 out of 10, excellent consultation and helps customers feel at ease when getting dental work done here.
The doctors were dedicated and enthusiastic, and the reception and consultation services were excellent... I highly recommend it!
Modern facilities. Excellent customer service. Dedicated doctors providing consultation and treatment.
Excellent and professional service, with dedicated doctors providing consultation and treatment.
The doctor performed the procedure quickly and painlessly. The staff were enthusiastic and helpful, assisting new patients so they didn't feel lost.
It felt very comfortable afterwards, no soreness at all, 10 out of 10! 🤩🤩🤩 …
The dental clinic is very professional, the process is quick, and everyone in my family likes having their dental work done here. Dr. Thu is very dedicated.
The clinic is very professional, the doctors are enthusiastic and attentive, and the staff are very lovely.
The dental clinic is clean, high-quality, and the staff are enthusiastic and helpful to customers.
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